After placing order, I got a phone call to verify all details and make sure the change from last set of windows were correct. Remembered me from a few years back. Company is always friendly and wind... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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They make the process smooth and easy. The instructions on their website are crystal clear. I also appreciate the confirmation of the order and how the measurements were taken prior to manufacturing.... Leggi di più
L'azienda ha risposto
Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Leggi di più
L'azienda ha risposto
Ordered 2 replacement windows on Sept 11th and picked them up in Athens Ga on September 27th. 16 day turnaround much sooner than I expected. DIY installation was easy with these windows and windows we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Informazioni di contatto
1912 West Anderson Lane Suite 208B, 78757, Austin, Stati Uniti
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent experience with…
Excellent experience with WindowEstore.com! Fast shipping, great product quality and very helpful customer service. Highly recommend!

Risposta di WindowEstore.com
the customer service on the front end…
the customer service on the front end was impeccable. Lots of help with measuring , even live support over the phone.
was surprised tho that after ensuring the measurements were perfect, the height of the glass of the window was shorter than i expected. the overall frame of the window fit well, but the glass height was shorter.

Risposta di WindowEstore.com
The customer service has been great
The customer service has been great. The followup contact to ensure I ordered the correct product for my DIY project was very helpful in ensuring I will be successful when installing my new window.

Risposta di WindowEstore.com
They call you and double check…
They call you and double check everything. It's a very nice experience.

Risposta di WindowEstore.com
Fantastic customer service.
I love that customer service calls you to ensure and review exactly what you want is what you're getting. Great old fashioned customer service. Fantastic. They were even able to answer a few additional questions that I had.

Risposta di WindowEstore.com
Wonderful experience all around
Wonderful experience all around. Great windows… we love them. Great customer service and follow up. We wouldn’t hesitate to buy windows from this company again !

Risposta di WindowEstore.com
Friendly, reliable and a great product priced right!
Friendly, reliable and great product priced right! What else could be said!!!

Risposta di WindowEstore.com
They are scam!!!!
They are scam!!!!! I placed an order a month ago and said it’s in transit and then delivered but I didn’t get any delivery plus I contacted them several times and no answers!!!

Risposta di WindowEstore.com
Happy with order.
My window order was processed, manufactured, and shipped in a timely manner. I have been happy with all of my orders with WindowEstore. Quality windows at a fair price.

Risposta di WindowEstore.com
Need more company’s like this one!
Was told by local vendors in Lubbock after recent hail storm, that it would be 6 weeks to 4 months to get replacement windows. I placed my order online and had windows in 3 weeks. Amazing customer service, price and product. Thank you for making this happen.

Risposta di WindowEstore.com
Ease of ordering process
Ease of ordering process. Customer service quick response to purchase to make sure your order is placed correctly.

Risposta di WindowEstore.com
Great service
Great service. Always get a phone call from a REAL person verifying your order, sizes, and any questions you might have. Just a great experience. The quality of these wi does is top notch, and MADE IN USA!!!!

Risposta di WindowEstore.com
Beginning the process of ordering…
Beginning the process of ordering windows was easy and when I called they answered my questions. I will start with one window and if that goes well I will order the remaining windows for my house. I will write another review once the window arrives and install complete.

Risposta di WindowEstore.com

Risposta di WindowEstore.com
I only but windows from WindowEstore
Last year we had to build a mini home for my wife approximately 3 hours away from our home due to her work. The build was a 400 square foot home that is insulated in closed and open cell to increase the R-value. Our concern was the windows because of the amount that was planned for the build. 8 windows were to be installed and the build is located in east Texas. I was fairly worried because how hot it can be. Therefore, we decided to look for windows that weren't the cheapest but not the most expensive. I would tell you after installing them, make sure to do your homework and never cheap out on windows. The installation was really easy with step by step instructions. The delivery was awesome because they communicated with me weekly via email and text. I did call once to verify and they were very he[pful. Once in, the windows and sliding door have a robust look and feel. We only had to put in a small mini split A/C that runs off 110 volts due to the insulation and windows. Its basically a yeti cooler in the summer. I timed how long it took to cool down and it was around 12-15 minutes. Due to delivery, installation and look, I won't by any other windows. great company!

Risposta di WindowEstore.com

Risposta di WindowEstore.com
Ordered ecostorm windows because it has…
Ordered ecostorm windows because it has triple pane windows and I needed something to deaden sound more. Derek, recommended the ecoxtreme with the keep safe laminated which is good for both safety and to deaden sound a little bit. Saved me hundreds of dollars and I know I'll be getting a good set of upstairs windows. Thanks windowestore!

Risposta di WindowEstore.com
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