Wickes - Woking Recensioni 

160
TrustScore 4.5 su 5

4,7

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Valutata 1 stelle su 5

I used Wickes bathroom installation services - bathroom supplied by wickes and they also arrange the installer. Have had an issue with water leaking from a pump which required claiming against the gua... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went with a lot of questions on painting internal cupboard doors and repairing holes. Brian listened and was able to guide me as to what to do and help find all I needed to do the jobs. Thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

More than 5 stars. Brian helped me today with selecting the right products I needed and double checking the quality. 👏 He even got me a trolley and loaded it for me safely!!! Brian you are definit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Woking

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Regno Unito

  • +441483489801

4,7

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(160)

13.706 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always helpful and knowledgeable

Always helpful and knowledgeable

24 ottobre 2024
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Risposta di Wickes - Woking

Hi Nathanterry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Wickes and Crown Paints Community Project Support

New Haw Social Club & Institute would like to thank Wickes Woking & Crown paints for their generous charitable donation of materials that has been a tremendous help to us in completing a recent community project at our premises.
We would like to say a personal thank you to Paul savage, Showroom Operations Manager at Wickes Woking and Aimee Shortland, Corporate Communications Executive at Crown paints for all their time and assistance throughout this project.

22 ottobre 2024
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Risposta di Wickes - Woking

Hi, There. Thank you for taking the time to share your review. I'm really pleased to see that our store in Woking, were able to help donate materials to help out with your community project. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Sales advice

Asked for assistance with a large item I needed to buy. Brian was very helpful. Knowledgeable and gave good advice. Gave me good info also with another smaller purchase. We'll done.

19 ottobre 2024
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Risposta di Wickes - Woking

Hey Paula, thank you for your five-star feedback, and I'm glad that Brian was able to help you out in our Woking store! - Dylan

Valutata 5 stelle su 5

Great customer service!!!

I have been to Wickes in Woking many times and what always brings me back is the great customer service.
Holly served me this time, she is great!!! She has great potential, probably doesn’t even know it herself, but she’s going far in life.

Thank you all from Wickes Woking

17 ottobre 2024
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Risposta di Wickes - Woking

Hi, Felipe. Thank you for taking the time to share your review with us. I'm really happy to see that, Holly, provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

I came in to Wickes to return a door…

I came in to Wickes to return a door and the duty manager Craig was so helpful! Really happy with the service at Wickes Woking!

13 ottobre 2024
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Risposta di Wickes - Woking

Hi Sf, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Craig and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Brian at woking sorted me out…

Brian at woking sorted me out brilliantly, excellent service

11 ottobre 2024
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Risposta di Wickes - Woking

Hi M.D., Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Brian woking store

Brian at woking store was very helpful.
Helped us go and find what was needed even though his shift had ended and he was due to leave.

10 ottobre 2024
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Risposta di Wickes - Woking

Hey Holly, thanks for your five-star feedback, and I'm delighted that Brian in our Woking store was really helpful throughout your visit! - Dylan

Valutata 1 stelle su 5

All went down hill after the design service

We used Wickes for two ensuite bathrooms and a main bathroom spending over £10,000 and with the exception of the design service the experience was very poor and and the delivery service an absolute shambles. We had arranged for two separate deliveries to tie in with our building work. The first delivery arrived with items missing and it was left to us to contact the various suppliers to arrange the delivery of the outstanding items. The second delivery we asked for 1 toilet cistern to be delivered early and ended up with half the order turning up none of which was the cistern we asked for. When we pushed the button on the 2nd delivery we had the same issue with a lot of items not turning up. The final straw was when we decided not to install one of the shower screens only to be told that we could not return it. We won't be using Wickes again for anything nor would we recommend them to anyone else. Which is a shame for Nick who did our design service who cannot be faulted.

19th October Update: Following Dylan's message I replied as requested and have heard absolutely nothing.

8 ottobre 2024
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Risposta di Wickes - Woking

Hey there, thanks for your valuable feedback, and I'm deeply sorry to hear about the issues you're facing with your design bathrooms. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Valutata 5 stelle su 5

Struggled to find what I needed but…

Struggled to find what I needed but Holly who was working on the tills didn’t just tell me what aisle it was down, gave me a pretty detailed description of where it was including what other products surrounded it to make it easier to locate. Very helpful and refreshing

5 ottobre 2024
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Risposta di Wickes - Woking

Hi Wayne, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Holly and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great support for a community project

Paul, the manager at the Woking branch was so helpful when we asked for anything he could donate to help us create a community garden in nearby Goldsworth Park.He gave us a generous quantity of top soil and bark chips to fill one of our very large raised beds.We are really grateful for Wickes’ commitment to support the local community, thank you again.

3 maggio 2024
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Risposta di Wickes - Woking

Hi Julie, thanks for taking the time to share this feedback, we are pleased to hear that Paul was able to help with your local community garden, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Wickes in Woking are fab!

Wickes in Woking were a pleasure to deal with! They happily donated lots of bark chippings and compost for our school nature garden - they were so kind and helpful. Thanks so much!

5 ottobre 2024
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Risposta di Wickes - Woking

Hi Leigh, thanks for taking the time to share this feedback, we are pleased to hear that the team in Woking where able to help you with bark chippings and compost for the schools garden, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

The staff were so helpful for my…

The staff were so helpful for my companies needs. The staff went above and beyond.

When I return they remover my name and we have built up a great relationship!

Fab store

5 ottobre 2024
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Risposta di Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Valutata 5 stelle su 5

Today I went to wickes woking as I…

Today I went to wickes woking as I needed guttering. I was able to get everything I needed in one shop. It was well stocked and it was easy to find.

21 settembre 2024
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Risposta di Wickes - Woking

Hi Emily, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Delivery

My delivery was starting to be a disaster but Jamie Wallace from wickes Woking managed to turn it around
Great to speak to someone in this digital age defo return for more stock for upcoming projects

20 settembre 2024
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Risposta di Wickes - Woking

Hi Mario, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jamie and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Sofia pewter kitchen

We are exceptionally pleased with our new kitchen from Wickes Woking since the quality and installation are top notch. We chose the Sofia pewter units with solid laminate worktops and we also had new inbuilt appliances. Since we could order everything from Wickes it was all delivered together. Our Design Consultant, Nick Hedges, made accurate measurements and ensured the installation team had the skills to complete the work. Nick was always available for any queries we had and he checked in regularly throughout the installation. I totally recommend Wickes Woking if you are considering investing in a new kitchen.

20 luglio 2024
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Risposta di Wickes - Woking

Hey Sophie, thanks for your amazing review, and I'm delighted to learn that Nick in our Woking store was first class throughout your kitchen design and installation service. It makes us proud you're happy with the end result and that you would recommend us in the future, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Excellent support and advice from Ken…

Excellent support and advice from Ken in the kitchen design department. He coped with the different opinions of me and my husband and the changes we made. Wickes very usefully allows you to make changes up to 10 days before delivery.

22 marzo 2024
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Risposta di Wickes - Woking

Hello Christine, thanks for your five star feedback, and I'm glad to learn that Ken in our Woking store was first class throughout your design process, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Personal contacts with the Wickes team

Personal contacts with the Wickes team, especially Zoe Hicks, was excellent. She not only came out to my house to measure everything up, but I also appreciated the good advice on e.g. type of flooring. Also, everything was available from Wickes (good brochure) so made evrything easier.

4 aprile 2024
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Risposta di Wickes - Woking

Hi, Bob. Thank you for taking the time to share your review. I'm really pleased to see that your design consultant, Zoe, provided excellent customer service during your design process, all whilst offering great advice. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Excellent design complemented with superb quality of products!

We recently worked with Nick from Wickes to redesign our open plan kitchen and bathroom, and we are very pleased with the results. From start to finish, Nick was professional and attentive, ensuring everything went smoothly.

The design he created has transformed our space and looks fantastic. It definitely has a wow factor, and our guests have been impressed with the new look. Additionally, the quality of the materials used is superb, adding to the overall excellence of the project.

Nick, listened to our needs and preferences, offering helpful suggestions that made a big difference. His attention to detail ensured everything fit together well and worked perfectly.

Overall, we had a great experience with Nick and Wickes.
We highly recommend Nick and Wickes services and kitchen & bathroom products to anyone looking to update their home.

Thank you for helping us create a space we love!

22 ottobre 2023
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Risposta di Wickes - Woking

Hey Zubeyde, thanks for your five-star feedback, and I'm glad you enjoyed the service from Nick throughout your kitchen and bathroom design. It makes us proud that Nick listened to your needs and ensured you have your dream kitchen and bathroom, enjoy your new space! - Dylan

Valutata 5 stelle su 5

New Bathroom

Zoe Hicks, our bathroom consultant at Wickes Woking was excellent at keeping us updated through the install process of our new bathroom. She was brilliant and I definitely recommend her. The fitter team Matt Rowe and his team were also excellent.

17 giugno 2024
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Risposta di Wickes - Woking

Hi Paul, thanks for taking the time to share this feedback, we are pleased to hear that Zoe done an excellent job with your new Bathroom and that Matt and his team done a great job, we appreciate you taking the time to let us know. RD

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