Wickes - Woking Recensioni 

160
TrustScore 4.5 su 5

4,7

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Valutata 1 stelle su 5

I used Wickes bathroom installation services - bathroom supplied by wickes and they also arrange the installer. Have had an issue with water leaking from a pump which required claiming against the gua... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went with a lot of questions on painting internal cupboard doors and repairing holes. Brian listened and was able to guide me as to what to do and help find all I needed to do the jobs. Thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

More than 5 stars. Brian helped me today with selecting the right products I needed and double checking the quality. 👏 He even got me a trolley and loaded it for me safely!!! Brian you are definit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Woking

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Regno Unito

  • +441483489801

4,7

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(160)

13.706 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brian at the Woking Branch - excellent

Brian at the Woking branch was super helpful. He knew where to find everything (pvc window trims and glue) and even gave us some of his own DIY tips for a better finish. Thanks Brian!

8 febbraio 2025
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Risposta di Wickes - Woking

Hi Polly, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Popped in for a part but not available. Got advice of alternative solution

Popped in to find a part for a wooden bed that I was trying to fix. Brian was extremely helpful and although wickes didn’t have the part, he came up with a solution to my problem. Bed fixed and I’m happy

4 febbraio 2025
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Risposta di Wickes - Woking

Hi Colleen, We're delighted to hear about your positive experience at our store. It's wonderful to know that Brian was able to assist you in finding a solution to your problem. We appreciate your kind words and are glad that you were able to fix your bed. - SF

Valutata 5 stelle su 5

Wonderful Woking experience

I just had an amazing experience at the Woking Wickes all thanks to the lovely team member there, a chap called Brian.
I had an DIY issue and had not much clue how to solve it. He spent the time to look at the photos and understand the problem and then went about thinking about all the ways I could fix it. He bothered to take the time to think about the pros and cons and offer some very well thought out ideas, and not just one, he kept re-thinking it until we were both happy with his franky, brilliant suggestion… now to hope my DIY skills are up to it.

Thanks Brian. What a great ambassador you are for Wickes.

4 febbraio 2025
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Risposta di Wickes - Woking

Hi Lucy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and the service they provided you. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

I needed a lot of help and Gemma helped…

I needed a lot of help and Gemma helped me followed by Alex and Brian through the process of finding, getting the right products to suit my needs and helping load the car. Thank you and so glad to use Wickes.

29 gennaio 2025
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Risposta di Wickes - Woking

Hi Frankie, thanks for taking the time to share this feedback, we are pleased to hear that Gemma and Alex where able to help you get the right products for the job, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Great service from Ben at Wickes, Woking!

I needed assistance with finding locks and hinges for 14 internal doors and Ben helped with this task. It was complicated because of the large task and some doors were different sizes and some had locks and some didn't. Ben was so helpful with technical knowledgeable regarding the locks and the placing of them on the different size doors. He was patient and meticulous ensuring all the pieces of ironmongery were obtained. Excellent service and much appreciated!

25 gennaio 2025
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Risposta di Wickes - Woking

Hello Ochuko, thanks for your five-star review, and I'm glad that you enjoyed the service from Ben in our Woking store! - Dylan

Valutata 5 stelle su 5

Brian from Woking was a great help.

Brian from Woking was a great help.
Above and beyond.

15 gennaio 2025
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Risposta di Wickes - Woking

Hi Joseph, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Toby and Jamie were amazing at trying…

Toby and Jamie were amazing at trying to help me choose paint. They went over and above to provide me with colour options.

12 gennaio 2025
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Risposta di Wickes - Woking

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Toby and Jamie were able to help you choose paint, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Excellent customer service thank you…

Excellent customer service thank you for guiding me through my paint buying. Toby was extremely helpful

12 gennaio 2025
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Risposta di Wickes - Woking

Hello Katie, thanks for your five-star feedback, and I'm delighted Toby was able to help you with buying paint in our Woking store! - Dylan

Valutata 5 stelle su 5

Brian is always very helpful giving…

Brian is always very helpful giving good advice

7 gennaio 2025
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Risposta di Wickes - Woking

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great designs, fab products

Wickes have been great in designing my new kitchen and bathroom. Nick the designer has been patient, listened and accommodated all our requirements. He has made site visits and drawn up designs quickly and talked us through every aspect

20 dicembre 2024
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Risposta di Wickes - Woking

Hi Monica , Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nick and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valutata 5 stelle su 5

Utility room

We had our utility room designed by Nick. He was exceptional! Really helpful and knowledgeable. He designed a room way above our expectations and nothing was too much trouble. Highly recommend!

28 dicembre 2024
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Risposta di Wickes - Woking

Hi Sue Ruby,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Nick was able to provide you with an excellent service. - SF

Valutata 5 stelle su 5

Polite staff

Found this store very helpful I was asked by two members of staff if I was okay finding what I was looking for (as I haven’t been to this particular store before).
Very helpful store was well layed out and I found exactly what I was looking for (with the
help of a polite young man)

17 dicembre 2024
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Risposta di Wickes - Woking

Hi, Lora. Thank you for taking the time to share your review with us. I'm happy to see that you found our staff to be helpful during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

So helpful

Walked into Wickes Woking branch today with a list given to me from my builder, I didn’t have a clue where to start looking for any of the stuff he had listed. However I was extremely grateful when I was approached by Gary who asked me if I needed some help, after showing him my list he not only took my trolley and loaded all the items I needed, he also put everything into my car. Thank You

18 dicembre 2024
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Risposta di Wickes - Woking

Hi Denise, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great customer service and help from…

Great customer service and help from Jamie, who helped me when I was looking for paint. He is a credit to the store,very polite and willing to help.

5 dicembre 2024
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Risposta di Wickes - Woking

Hi Jacqueline, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Lovely store

Lovely store, great manager james always has a smile on his face and happy to help!

16 dicembre 2024
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Risposta di Wickes - Woking

Hi Chelsea, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Toilet seat

Went in to buy a toilet seat i didnt know which one i needed and a lovely man called jamie helped me with the correct one. Was poilte and very friendly will visit again!

12 novembre 2024
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Risposta di Wickes - Woking

Hi CJ, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Wickes in Woking is my go to for pretty…

Wickes in Woking is my go to for pretty much everything DIY. It’s well stocked the click and collect works really well and the staff are really friendly and helpful.

The amount of professional tradesmen buying from there shows the Wickes know their stuff!

17 dicembre 2024
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Risposta di Wickes - Woking

Hi Jim, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Kitchen

From my designer Nick Hedges to my Kitchen Fitter Julian, my new kitchen is exactly how I wanted it, all the space has been beautifully accounted for by Nick’s design and Julian with his experience and expertise was able to make suggestions to further enhance my kitchen. I would not hesitate to recommend Wickes at Woking or use them again.

6 dicembre 2024
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Risposta di Wickes - Woking

Hi Michele, thank you for taking the time to leave your wonderful review. It seems like Nick and Julian done an amazing job designing and fitting your new kitchen. - SW

Valutata 5 stelle su 5

Thankyou Ken Scudder!

Having finally decided to get a completely new kitchen and after wandering blankly around the Wickes show room not knowing where to even start, we were lucky enough to bump into one of their design consultants Ken Scudder. He was actually just heading off to an appointment but took the time to take our details and get us booked in for a home visit that weekend. He was polite, punctual and incredibly helpful with great knowledge of the products but also an eye for detail and maximising space without sacrificing aesthetics. He had all the plans drawn up within a couple of days so we had 3D images, prices, timescales, everything you could ask for to take all the stress out of trying to even imagine how it will all go together. I really can’t recommend him enough to anybody thinking of doing the same. We really feel he went the extra mile to give us exactly what we are looking for in a professional but friendly and approachable way. Absolutely fantastic service!

26 novembre 2024
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Risposta di Wickes - Woking

Hi Mathew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ken and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valutata 5 stelle su 5

Having used the Woking Store for years…

Having used the Woking Store for years now I have to say I have always found the staff always so helpful and understanding.
I had a problem today and the manager of the branch and the staff made sure it was sorted for me with great customer service.
I have found that loads of the big companies no longer have good let alone great customer service anymore. With staff that are just working there as a job and have no care about what they do. But this is definitely not the case at the Woking branch the company should be very proud of their staff at Woking and a big thank you to all of them for making sure the problem was solved for me today. Thank you.Mr Loughman

9 dicembre 2024
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Risposta di Wickes - Woking

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team in Woking where able to sort your issue without any problem. We appreciate you taking the time to let us know. RD

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