Wickes - Woking Recensioni 151

TrustScore 5 su 5

4,9

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The products we bought on click and collect were all as expected. The reason for my review is due to the staff member at the Woking branch called Jazz. She was excellent at customer service. We arrive... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Wickes kitchen from the Woking branch gets a 1-star rating because 0-star is not an option. We made the mistake of parting with £16k for what is quite a small kitchen, in advance. 5 months after start... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited to have a wallpaper sample colour matched. Mohammed asked good questions and saved me a small fortune by advising that a sampler pot of paint would be sufficient. Great stuff

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Woking

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Scritti dall'azienda

Promise 1

Informazioni di contatto

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Regno Unito

  • +441483489801

4,9

Eccellente

TrustScore 5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great customer service at Woking branch

I was helped by Brian and Alex who brought new stock from the warehouse and were very friendly and helpful. Great customer service!

29 maggio 2026
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Risposta di Wickes - Woking

We're so glad Brian and Alex provided such friendly and helpful service. Thank you for sharing your positive experience! -AK

Valutata 5 stelle su 5

2 bewildered customers were beautifully…

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to Zoe who was helpful on our original visit. Thank you

20 maggio 2026
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Risposta di Wickes - Woking

Thank you for your wonderful feedback! We are so pleased Ken and Zoe provided such excellent assistance and made your project journey a positive one. We appreciate your kind words. -AK

Valutata 5 stelle su 5

I was looking for material for an art…

I was looking for material for an art project and experienced excellent customer service from your employee Brian! He seemed genuinely interested and helped me consider various options with a friendly and polite manner, he even me to take a picture of the completed project so he can see it on my next visit. Many thanks Brian the positive interaction made my day :)

15 maggio 2026
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Risposta di Wickes - Woking

Hi Bren,

We are so glad to hear that our employee provided such excellent customer service and made your day. We appreciate you sharing your positive experience with us! -Ellysse

Valutata 5 stelle su 5

Staff at Woking…

The products we bought on click and collect were all as expected. The reason for my review is due to the staff member at the Woking branch called Jazz. She was excellent at customer service. We arrived early for our click and collect and Jazz went round and gathered all of what we ordered. Even bringing back a suggestion of an alternative for something that was out of stock. We then asked for something extra which she went and got for us. The store was very busy but Jazz remained calm and focused, she was very helpful and polite, well mannered and professional. A credit to Wickes. Well done Jazz.

16 maggio 2026
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Risposta di Wickes - Woking

We appreciate you sharing your positive experience with our click and collect service., Keith. We are delighted to hear that Jazz provided excellent customer service, even with the store being busy. We are glad Jazz could assist with your order and offer an alternative, while working under pressure. - Andrew

Valutata 5 stelle su 5

Great service for colour match

Visited to have a wallpaper sample colour matched. Mohammed asked good questions and saved me a small fortune by advising that a sampler pot of paint would be sufficient. Great stuff

11 maggio 2026
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Risposta di Wickes - Woking

Hi Paul, Thanks for taking the time leaving your review. We're happy to hear that Mohammed was able to help you with the paint colour you needed. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Brian was extremely helpful

Brian was extremely helpful . He found the item I needed from the storeroom behind the shop and explained how it’s used . Thank you for your service !

9 maggio 2026
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Risposta di Wickes - Woking

Hi Ken, Thanks for taking the time leaving your review. We're happy to hear that Brian was able to help you find the item that you needed an explained how to use it. Thanks again for the kind feedback

Valutata 5 stelle su 5

Brian was excellent

Brian was excellent

9 maggio 2026
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Risposta di Wickes - Woking

Hi Gerald, Thanks for taking the time leaving your review. We're happy to hear that Brian was able to help you on your visit to your local Wickes store. -JL

Valutata 5 stelle su 5

Had a chap called Brian helping me out…

Had a chap called Brian helping me out in wickes today, he couldn’t have been more helpful
Made a fairly awkward job so much easier

7 maggio 2026
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Risposta di Wickes - Woking

We're happy to hear that Brian was helpful and made your job easier Nathan. We appreciate you taking the time to leave us this positive feedback. - Andrew

Valutata 5 stelle su 5

Brian was so helpful when we needed…

Brian was so helpful when we needed screws for an outdoor umbrella that had got lost!

Thanks Brian you are amazing

2 maggio 2026
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Risposta di Wickes - Woking

Hey Zoe, thank you for your five-star review, and I'm glad Brian was able to help you out in our Woking store! - Dylan

Valutata 5 stelle su 5

Great service and a fantastic fitter

Great service and a fantastic fitter. Shruti was so helpful in designing our bathroom and sorting any issues re delivery and out of stocks. And Florin (CF Improvements) was superb.
When our old bathroom was stripped out, issues with historic leaks emerged (rotten floorboards and joists) Florin was wonderful in rebuilding and fitting the room and the additional costs were all very fair and reasonable. Would thoroughly recommend.

27 marzo 2026
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Risposta di Wickes - Woking

We're happy to hear that you received great service from Shruti and had a fantastic fitter in Florin. It's wonderful that the bathroom design and any issues were handled so well. We appreciate your recommendation regarding the rebuilding and fitting. -AK

Valutata 5 stelle su 5

As a primary school teacher I ve…

As a primary school teacher I ve applied to the community fund program and got given loads of compost to help our forest school site so we can establish pollinator gardens. We are very grateful for this generous fund to support the school! thank you so much! a great experience!

26 marzo 2026
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Risposta di Wickes - Woking

Hi Mariann,

We're so happy to hear that the community fund program could provide compost for your school's pollinator gardens! It's wonderful knowing we could support your forest school site. Thank you for your positive feedback! -Ellysse

Valutata 5 stelle su 5

Incredibly helpful staff member called…

Incredibly helpful staff member called Brian went beyond the call of duty to make sure we had what we needed.

28 marzo 2026
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Risposta di Wickes - Woking

Hey Adam, thanks for your amazing review, and I'm glad that Brian went above and beyond for you in our Woking store! - Dylan

Valutata 5 stelle su 5

Well done wickes

Ken was very helpful from start to finish. The installation team were also very good understanding and bent over backwards to insure the kitchen was installed to a high standard.

11 novembre 2025
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Risposta di Wickes - Woking

Hi, Joseph. Thank you for taking the time to share your review with us. We are really happy to see that your kitchen has been installed to a high standard and that you're happy with the customer service you received throughout. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Positive bathroom design appointment

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations and preferences were. Then carefully guided us towards what works and what we should avoid. Shruti is a library of information and patience, totally understanding our point of view. We're almost complete after a home visit, and would happily recommend the insight and knowledge Shruti perhaps others impart. Fantastic

18 gennaio 2026
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Risposta di Wickes - Woking

Hi William, Thanks for taking the time to leave your feedback. It is wonderful to hear that you had such a great experience with Shruti designing your dream bathroom! -SM

Valutata 5 stelle su 5

Click and collect purchase

Click and collect purchase. I was greeted by two members of staff both eager to help. The young man (Fred?)went find my order and when he discovered a couple of items were no longer available he communicated with the manager. Jamie (the manager) dealt with it efficiently offering me excellent alternatives.
Whilst I was waiting for my order I witnessed Jamie's excellent customer service with the customer infront of me,so this is obviously consistent.
Although mine was a relatively small purchase, I will be looking to purchasing a kitchen in the near future. Thanks to wicks excellent staff I will be returning when I am ready to purchase a kitchen.

1 gennaio 2026
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Risposta di Wickes - Woking

Hi Mandy, Thanks for taking the time to share your experience. It is wonderful to hear you had such a great experience despite items being out of stock, and that Fred and Jamie were able to offer you alternatives. We look forward to working with you in the future!-SM

Valutata 5 stelle su 5

Nick at Wickes... 5* Service!

⁸This was a 100% positive experience from initial meeting, though to follow up meets to discuss design changes, delivery, and post-installation visit! We had Nick Hedges at Wickes to design and advise us on our kitchen purchase; throughout the whole process, Nick has been incredibly helpful, knowledgeable and patient as we changed our designs! Given that we were installing in a new extension, Nick even came out to double check everything would fit as anticipated. Really impressive level of customer support, and we are absolutely delighted with Nick's design. His valuable input, wealth of experience, very thoughtful suggestions, and close attention to detail, meant that we have a perfectly designed kitchen that really works well for us, and looks stunning! Working with Nick was a real pleasure; he really listened to what we wanted and went above and beyond to ensure we got the kitchen and utility we envisaged. We are delighted - thank you, Nick!

21 dicembre 2025
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Risposta di Wickes - Woking

Hi, John. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Nick, was really helpful, knowledgable and patient during your design process. We are happy to see that Nick came out to double-check measurements, showing a wealth of experience whilst providing some suggestions to ensure that you were delighted with your finished kitchen. Thank you again for y our kind feedback. - Scott H

Valutata 5 stelle su 5

Excellent service

Superb seamless service by Ken. Did a great job with the bathroom design including making various adjustments during the process and answering questions. Really prompt replies and on point. Knew exactly what was needed.

Bathroom workmanship is great and many thanks again to Ken.

1 settembre 2025
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Risposta di Wickes - Woking

Hey RC, thank you for your wonderful feedback, and I'm delighted that Ken was first class throughout your bathroom design experience. Enjoy your new space! - Dylan

Valutata 5 stelle su 5

BRIAN VERY PROFESSIONAL WORKER

BRIAN VERY PROFESSIONAL WORKER. GIVE US GOOD RECOMMENDATIONS.
I REALLY RECOMMEND HIM IF YOU NEED ANY HELP.
THANK YOU.

5 dicembre 2025
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Risposta di Wickes - Woking

Hi Ana, Thanks for taking the time to leave your review. We are happy that Brian was able to help you and giving good recommendations for your project. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Bathroom Design & Installation

Really good experience with Ken who helped make my Bathroom design come to life quickly, smoothly and with no question remaining unanswered!

Very happy with the quality of workmanship and finish of my new bathroom, and the service I received from Ken and the team in Woking!

20 ottobre 2025
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Risposta di Wickes - Woking

Hi George.

We're happy to hear that your bathroom design came to life smoothly and that you're pleased with the workmanship. Thank you for sharing your positive experience with our team in Woking!
- PP

Valutata 5 stelle su 5

Lisa was a great support in helping me…

Lisa was a great support in helping me with the design and layout of my new kitchen. She was friendly, polite and very patient when I made changes. Even helped me make the most of the special discount on off at the time.
I’d highly recommend their design service - ask for Lisa!

14 ottobre 2025
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Risposta di Wickes - Woking

We're happy to hear that you received great support with your kitchen design. It's wonderful that you found our team member friendly and patient, and that they helped you with a discount. Thank you for recommending our design service!
- PP

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