Wickes - Maidstone Recensioni 

Staff member Jim - what an absolute legend. His paint expert knowledge is 2nd to none. Oh, and by the way- if you need to to know anything in relation to Rock music through the ages- Jim is your man!!!

Lovely guy called Jim helped me with my building material. He didn’t know that I was disabled. That was very helpful. It was lovely to chat to someone like Jim and makes such a change to have somebody so polite so helpful and so professional.

Jim was very helpful and kind. Good customer service

Lisa , in the Maidstone Branch , was so patient and attentive to my needs and budget limitations. Her infectious smile made me feel at ease. Matt , at the same branch , was totally professional and focussed.

Jim from the Maidstone store was very helpful. He went out of his way to show us products, explain the returns process and recommend a plumber.
He could not have done more for us

Visited Wickes in Maidstone to buy some paint, I was served by Jim, who was very polite and very knowledgeable.
It is a credit to Jim and the store that staff take time to chat to the customers.
It was a pleasant visit to the store.

Always always pleasant and helpful at Wickes and at competitive prices especially with Tradepro
Thanks Jim

Served at Wickes, Maidstone today by Jim.
A very pleasant, knowledgeable and cheery member of staff.
Most helpful. Was a pleasure to chat with him about our diy project.

Jim was a great help. Top bloke.

Popped in to buy some paint and was helped by the wonder Jim. Couldn’t have been more helpful and polite.
Jim is an asset to the company.
Thank you 🙏🏻

Wickes Maidstone has been a solid source of materials for the bathroom projects I work on as a Plumber.

I'd like to give special mention to Jim, who served me recently, and who was warm and helpful.

Jim in Maidstone branch was amazing!! Great customer service . Not only did he offered some great and helpful tips ,he even offered and helped me to carry my heavy purchase to the car for me,when he saw that I was carrying my sleeping toddler.thanks Jim!

So how about this for service. Spoke to a kind gentleman employee at Maidstone Wickes yesterday (10/03/25) about the 20L barrel of light brown creocote. He said none in stock and hard to get hold of but I’ll have a check about for you. Found one at Erith Wickes. Hold on he said the manager of Erith lives in Maidstone so I’ll ask him if he can pop one down. A few hours later I get a call that they have it at the Maidstone store and will hold it for me pending collection. I go there tonight and Tracy has it behind the counter ready for collection. That’s what I call service Wickes. Well done to all three of the staff and thank you.

I visited Maidstone Wickes week ago, maybe 10 days, Gentleman by name Jim was very helpful and extremally friendly to me and my 2 children, he helped me with my stuff in to my car. I really appreciate people like Him. Many thanks Lucie

Service with a smile. Everyday work is enough of a chore without grumpy people. I use Wickes in Maidstone and the staff here are always helpful and happy to do so. Take Jim on the tills and you will see and man happy to help with a massive smile. keep up the good work.

Jim was very polite and helpful at the till - Just what I like to see in retail :)

I had had a frustrating day to say the least and was in need of more materials but it was schools out and didn’t fancy trip into Maidstone but when I got to the till it got better with a jovial bit of banter with your colleague Jim. Keep it up Jim good old fashioned customer service puts a smile on faces

Clean tidy store. All staff are helpful and welcoming. At the till this evening with staff member Jim. Nice guy asked how our day had been and wished us a good evening.

I have a leak under my shower still under warranty
I have contacted the warranty department who by magic say it is not under warranty although I have paperwork saying 2 years
I have spoken to the local store salesman who agrees with me, but after 4 days has still not back to me.
I rang the complaints department today, who do not deal with this complaint?

Great experience shopping in Maidstone Wickes today. Jim was very helpful, polite and took the time! Good old fashioned customer service. Thank you