Wickes - Lancaster Recensioni 

150
TrustScore 4.5 su 5

4,5

Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB


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Valutata 1 stelle su 5

I had my life turned upside down when Wickes failed to turn up on the day to install my kitchen, I waited 6 months for fitting, the kitchen was delivered, we were told we needed to do preparations, w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had an absolutely brilliant experience working with Wayne to design our new kitchen. From our very first meeting, he was professional, approachable and incredibly friendly. Wayne listened to exa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service, after service was spot on. Home visit to design to delivery was as promised, on time and no issues. Had some returns as not needed to to my choice, no issues from Wickes.

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely happy with the ongoing help & assistance from Wayne. After his initial home visit & design of the new kitchen he has been so profesional, kind & courteous & has listened to all my requests... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Lancaster

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, Regno Unito

  • +441524848148

4,5

Eccellente

TrustScore 4.5 su 5

150 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(150)

13.498 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Captain helped us find the right product, was very friendly, knowledgeable and pleasant! Great experience! Thank you Captain 🫡

24 settembre 2024
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Risposta di Wickes - Lancaster

Hey Raluca, thanks for your five-star review, and I'm glad that you enjoyed the service in our Lancaster store! - Dylan

Valutata 5 stelle su 5

Bathroom

Simon the designer was brilliant and had great ideas and made the best of our bathroom space, and the fitter Andy was excellent, his workmanship was second to none . We have had many comments on how brilliant our bathroom looks, we are really pleased with the quality and the service.

21 settembre 2024
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Risposta di Wickes - Lancaster

Hello Delyth, thanks for your five-star review, and I'm delighted that Simon and Andy we're both first class throughout your bathroom design and installation. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Valutata 5 stelle su 5

I was trying to find a product in your…

I was trying to find a product in your store and asked a member of staff his name was mick he was very friendly polite and helpful. He was very helpful and also helped me unload the sand and cement into my car.

18 settembre 2024
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Risposta di Wickes - Lancaster

Hi Lee, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Mick and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Fab customer service!

Arrived in the store with an idea of which silicone I needed but I wasn’t 100% certain. I asked a lady called Chrissy and she was able to exactly pinpoint me to which silicone I needed etc with great knowledge and pointed me in the right direction. Chrissy was a lovely lady with top notch customer service and definitely is in the correct job, her knowledge and politeness will definitely make me choose Wickes over Homebase. - Thanks a lot Chrissy!

16 settembre 2024
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Risposta di Wickes - Lancaster

Hi Ella, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Chrissy and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great experience

Went in having no idea what I was looking for, for my bathroom renovation. Just a list of products I needed to get, the team guided me and even built some of my knowledge up.
Friendly staff - tick
Knowledgable - tick
Reasonable price - tick
Helpful - tick

17 luglio 2024
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Risposta di Wickes - Lancaster

Hi Jordan, thanks for taking the time to share this feedback, we are pleased to hear that you had a great experience in store, we are pleased to hear that the team were able to help you get what you needed, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Great products and fairly priced too! Good quality.

15 settembre 2024
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Risposta di Wickes - Lancaster

Thanks so much for tagging, and I'm happy you had a good time at our store! - Dylan

Valutata 5 stelle su 5

Top class service

I went to Wicks Lancaster to look at bathroom suites. I was only looking for now but whilst there I spoke to 2 different staff members and both took the time to listen to what I was looking for and gave me advice.
I was then directed to another staff member who took my details and explained that I can go back with measurements and pictures for them to assess the bathroom size/area and help me to pick a bathroom suite.
They also said they will even come to our house if that would help.
Top class service from very friendly professional staff.

9 settembre 2024
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Risposta di Wickes - Lancaster

Hello, thanks for your five-star review, and I'm delighted that our staff in our Lancaster store were very friendly and helpful about your bathroom project! - Dylan

Valutata 5 stelle su 5

I was on vacation from Canada and was…

I was on vacation from Canada and was in need of a plunger to clear my mum’s bog. The staff were very helpful in directing me to the correct aisle and helping me with my choice (handle length and colour).
The blockage and my conscience were cleared upon my return to the house. Epic win!!

12 settembre 2023
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Risposta di Wickes - Lancaster

Hi, Bobby. Thank you for taking the time to share your review with us. I'm happy to see that the staff in store were helpful on your visit. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Very well run store

Very well run store. Helpful team 👍🏻

30 agosto 2024
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Risposta di Wickes - Lancaster

Hi, George. Thank you for taking the time to share your review. I'm glad to see that you found our store to be well run and staff to be helpful. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Wickes Lancaster always Bring me sunshine

click and collected from wickes Lancaster is always seemless.

from paint, adhesive, timber to Landscaping materials always bob on!

happy friendly staff

7 novembre 2023
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Risposta di Wickes - Lancaster

Hi, Bay. Thank you for taking the time to share your review with us. I'm really pleased to see that you found our click and collect option to be seamless. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Always the best service

Always the best service. Really friendly staff. Nothing is too much trouble and there is always bargains to be had. Good stock of products too
Highly recommend

22 agosto 2024
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Risposta di Wickes - Lancaster

Hi There, thanks for taking the time to share this feedback. RD

Valutata 5 stelle su 5

The best DIY store

Always the friendliest and most helpful staff. It can be daunting visiting a DIY store as a female but the staff really do make you feel comfortable when asking for advice.

1 settembre 2024
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Risposta di Wickes - Lancaster

Hi, Katie. Thank you for taking the time to share your review. I'm really pleased to see that you find our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Very helpful staff when we called…

Very helpful staff when we called recently to look at the bathroom range , they were knowledgeable and full of suggestions and ideas. We’ll definitely be returning for more advice when we’re ready to order. Many thanks to the team.

15 agosto 2024
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Risposta di Wickes - Lancaster

Hi Sally, thanks for taking the time to share this feedback, we are pleased to hear that the team were very helpful, we are also pleased to hear that you will be returning, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Helpful advice - and saved me money!

Went in for several different things I needed but I’m useless at DIY.
Spoke to two staff and the manager who we’re all really helpful, they asked what I needed one tool for and recommended a cheaper and more suitable option for the job I was doing, which was good.
Highly recommend this store.

1 settembre 2024
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Risposta di Wickes - Lancaster

Hi, Mr C. Thank you for taking the time to share your review. I'm pleased to see that the staff in store were really helpful during your visit, providing great customer service. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Service

This store has a great range of products, i recently bought tools and boards for my loft, easy to find what I wanted, friendly staff on the checkouts and within the store.

19 agosto 2024
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Risposta di Wickes - Lancaster

Hi Joe, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Bought a kitchen from Wickes.

I'm a regular customer to Wickes Lancaster.
Decided to choose them for designing our new kitchen mainly due to being competitive on price and previous excellent customer experience.
Simon was prompt for the appointment at our home to measure the kitchen. The designing and everything ordered, once we'd agreed with his great design, within days.
I have to say that as I was fitting the kitchen myself I returned a couple of times to ask questions (lack of knowledge on my behalf) and was blown away by how helpful all the staff were.
Organising delivery was a doddle they contacted me, told me how space was needed and agreed a delivery day.
Kitchen looks nice, sense of achievement immensely satisfying.

6 agosto 2024
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Risposta di Wickes - Lancaster

Hi Mick, thanks for taking the time to share this feedback, we are pleased to hear that Simon was prompt and was on hand to help when you needed him, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Brilliant staff

Frequently shop at this Wickes and the staff are always very friendly, helpful and knowledgeable. Highly recommend!

27 luglio 2024
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Risposta di Wickes - Lancaster

Hello Dylan, thank you for your five-star feedback, and I'm glad that you frequently shop at Wickes, it makes us very proud you would recommend Wickes in the future. - Dylan

Valutata 5 stelle su 5

Top service…

I use the Wickes Lancaster store regularly from general DIY materials to kitchens and bathrooms. The staff are friendly and knowledgeable and have always gone the extra mile to resolve any minor issues that I may have had.

1 agosto 2024
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Risposta di Wickes - Lancaster

Hi There, thanks for taking the time to share this feedback. RD

Valutata 5 stelle su 5

Really helpful sfaff

Really helpful sfaff when looking for a product in store. Excellent customer service

31 agosto 2024
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Risposta di Wickes - Lancaster

Hey Susan, thanks for your five-star review, and I'm delighted that you enjoyed the service in our store! - Dylan

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