Wickes - Christchurch Recensioni 

125
TrustScore 4.5 su 5

4,6

137-139 Somerford Road, Somerford Dorset, BH23 3PY, GB


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Valutata 5 stelle su 5

Super friendly staff. I have visited this store more times than I can remember and have never had any issues with the staff there. They’re always looking for the chance to help even when items have b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the Christchurch store today to purchase a door stopper. Whilst the item was only a small purchase we got very good service from Matt.

L'azienda ha risposto

Valutata 5 stelle su 5

Spear and Jackson recommended we can buy a rechargeable battery for our hedge trimmer in Wickes our nearest store Bournemouth. It was the worst customer service we experienced from an olderly man acc... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We were very unsure about how to design our new kitchen but Lou talked us through the whole process and was supportive when ever I changed my mind about something or had an attack of nerves. We wer... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Christchurch

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 137-139 Somerford Road, Somerford, Dorset, BH23 3PY, Regno Unito

  • +441202487968

4,6

Eccellente

TrustScore 4.5 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(125)

13.757 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Bathroom and kitchen design

Lovely to meet Katrina. Looking forward to her design and ideas for the bathroom and kitchen.

9 maggio 2026
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Risposta di Wickes - Christchurch

Hi Helen. Thank you for your five-star review concerning our Christchurch store and in particular how helpful you found our colleague Katrina. We look forward to hearing how your projects progress.

Valutata 5 stelle su 5

Always easy to park & I always get what…

Always easy to park & I always get what I need from the stock in store.
Staff are friendly and helpful.

30 aprile 2026
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Risposta di Wickes - Christchurch

Hi Deb, We appreciate you sharing your feedback. We're glad to hear that you find parking easy and our staff helpful, and that you get what you need. - Sean

Valutata 5 stelle su 5

Kitchen design

Had our kitchen designed by Katrina at Christchurch and we are so pleased with the planning and specific features she put in to suit us and make our kitchen special. Also pleased with David the fitter who worked so hard to achieve an excellent finish. The support was also available to us at any time.

23 aprile 2026
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Risposta di Wickes - Christchurch

Hi, Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant, Katrina, created a kitchen design you are really pleased with. We are also glad to see your installation team were excellent. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Brilliant service

Brilliant service from the kitchen team! Experienced and friendly throughout and our designer, Katrina, was excellent with suggestions for our space. The offer on the kitchens was amazing too.
Would 100% recommend!

11 aprile 2026
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Risposta di Wickes - Christchurch

Hey Laura, thanks for your five-star review, and I'm happy to know that Katrina was amazing through your kitchen design experience. Glad you would recommend us and enjoy your new space! - Dylan

Valutata 1 stelle su 5

We are really disappointed with Wickes

We are really disappointed with Wickes, had them out for design of our bathroom which was fine. Follow up appointment was also fine selecting the goods we wanted. 3 hours later given a price which again was fine, advised the best way to move forward was with finance with a 20% deposit which we were happy with. Finance was declined, so hence the whole amount including fitting had to be paid up front, even though there was five months to wait. Sorry no, we would have no come back if back as no guarantee of workmanship or delivery.
Basically then they didn’t want to know us and destroyed all of our choices from the folder, definitely won’t be returning. This bathroom was over £15000 which we didn’t need finance for, but also didn’t want to pay full amount up front with no guarantee.

25 aprile 2026
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Risposta di Wickes - Christchurch

We appreciate your feedback and are sorry to hear about the issues you experienced with your bathroom design. We understand your disappointment regarding the finance decline and the request for upfront payment. We'll review your comments with our team to see how we can improve our process. -AK

Valutata 5 stelle su 5

Good quality that lasts

We've had our kitchen and shower rooms designed and installed, as well as purchased a number of individual inits. The design service has been excellent and the products have lasted well. Will use them for future projects.

7 agosto 2025
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Risposta di Wickes - Christchurch

Hi Malcolm,

We're happy to hear that you've had excellent design service experiences and that our products have lasted well. We appreciate you considering us for future projects, and thank you for your feedback. -Ellysse

Valutata 5 stelle su 5

Only £4 delivery on everything any size

Bought some bulky timber today and delivery was only £4. Also their website was not crammed full of products they dont stock like B&Q, where i can never find what is actually in their shop so I now never visit.
Since switching to Wickes have never had a problem and it is usually cheaper. Never usually leave a review but am damned impressed

23 marzo 2026
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Risposta di Wickes - Christchurch

Hi G, we're happy to hear that you had a great experience with our timber delivery and website! It's great to know that you find our stock availability and prices good. We appreciate you taking the time to leave such positive feedback.

Valutata 5 stelle su 5

Thank you Matt Burridge for excellent service

The service Matt Burridge gave me was really so good. He was polite, attentive, helpful, friendly, honest... all one could need. He made every effort to go the extra mile to help a customer, even measuring the height of my old (broken and rusty) ladder for comparison. Thank you very much Matt!

11 marzo 2026
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Risposta di Wickes - Christchurch

Hi, Jackie. We appreciate you taking the time to share your feedback. We're happy to hear that you received such great service. It's wonderful to know that our team member was so attentive and helpful, and went the extra mile. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Absolutely great service

Absolutely great service, staff member Paul Sones was extremely helpful with a large order, close to closing on Saturday evening. He could not have been more helpful, thank you.

7 marzo 2026
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Risposta di Wickes - Christchurch

We're happy to hear that you had such a positive experience! We truly appreciate your kind words and are glad Paul Sones could be so helpful with your order. -AK

Valutata 5 stelle su 5

Professional and knowledgeable designer

Paul Roberts designed our amazing Wickes kitchen 2 years ago. We were lucky enough to get him back to design our bathroom. He is great at thinking outside the box and has come up trumps again by designing our bathroom exactly how I want it. His knowledge at looking at our space and sizings is spot on and very professional. I am looking forward to seeing the end product.

3 marzo 2026
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Risposta di Wickes - Christchurch

Hi Martina, Thanks for taking the time leaving your review. We are happy to hear that Paul was able to help design your bathroom exactly how you wanted it and his knowledge of your space and sizing is very professional. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Exceptional service from Charmaine

I highly recommend Charmaine at the Christchurch branch for her exceptional service. Although we were unable to proceed with our kitchen purchase due to financing, the support she provided was outstanding.
Charmaine visited our home to get a true feel for the space and spent a great deal of time helping us plan the layout. She was incredibly patient while guiding us through various fittings and finishes, ensuring every detail met our requirements. Her expertise made a daunting process feel simple and we are very grateful for her professional, friendly approach.

28 febbraio 2026
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Risposta di Wickes - Christchurch

We appreciate you sharing your experience. We're happy to hear that Charmaine provided outstanding support and expertise in planning your kitchen. We value your recommendation and are grateful for your feedback. -AK

Valutata 5 stelle su 5

Paul is great

Paul is enthusiastic, responsive and knowledgeable.

12 febbraio 2026
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Risposta di Wickes - Christchurch

Hi, Martin. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H

Valutata 5 stelle su 5

Friendly, helpful and great experience

Laura martin was my kitchen designer and couldn’t do enough to help and advice me. Nothing was too much trouble for her. She has been very knowledgeable and patient. A great asset to your Company.

8 febbraio 2026
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Risposta di Wickes - Christchurch

Hi Trish, Thank you for taking the time to share your feedback with us. We are happy to hear that Laura was able to provide excellent customer service and advice! -SM

Valutata 5 stelle su 5

Louise kitchen design

Louise has done our kitchen design. We were happy from her first visit in our flat. She listened our ideas and tried to make it them happen as many as possible. If there was a problem she gave us other ideas and advice . She has done first design very quickly and we were very happy with it. At second appointment in store Louise answered all our questions and made some alterations we did not spoke at first visit. Louise also offered us that when we start fitting new kitchens in the future, she can help if there is any problems. So far we are very happy.

24 gennaio 2026
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Risposta di Wickes - Christchurch

We appreciate you sharing your kitchen design experience with Louise. It's great to hear that you were happy with the initial visit and that your ideas were incorporated into the design. We're also glad that any issues were resolved with helpful advice. Thank you for your feedback. -AK

Valutata 5 stelle su 5

Lou at Wickes Christchurch excellent

Lou at Wickes Christchurch helped tremendously designing our new kitchen and bathroom.
Lou is very knowledgable regarding the products available and made good suggestions throughout the process.
She was very patient with us when changes and revisions were suggested.
Lou made a home visit to check out dimensions and provide good ideas for the design.
I wouldn’t hesitate to recommend Lou at Wickes Christchurch to family and friends who are considering a new kitchen or bathroom.

30 gennaio 2026
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Risposta di Wickes - Christchurch

Hi John,

We're happy to hear that Lou was helpful in designing your new kitchen and bathroom. It's great to know that they were knowledgeable and patient throughout the process. Thank you for your recommendation. -Ellysse

Valutata 5 stelle su 5

Second to none customer service

Good amount of stock all really well laid out and we'll organised. And as for Bonnie, she is such an asset to your company, as it was her lunch break she went far and beyond to help and assist a real diy novice. Very good personality and sense of humour as well as bring very knowledgeable. Thank you Bonnie

25 gennaio 2026
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Risposta di Wickes - Christchurch

Hi Paul, Thanks for taking the time to share your feedback with us. It is wonderful to hear that Bonnie was able to help you while in store! -SM

Valutata 5 stelle su 5

Louise Ingram at Christchurch branch…

Louise Ingram at Christchurch branch was so helpful. We purchased a kitchen as her knowledge & advise went beyond expectations
She spent over two hours with us always being polite & answering all our questions with ease
Would not go anywhere else & will be buying our bathroom there in the near future

25 gennaio 2026
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Risposta di Wickes - Christchurch

Hi Nicola, Thanks for taking the time to share your feedback with us. It is wonderful to hear that you had a positive design experience with Louise and found they answered all your questions. -SM

Valutata 5 stelle su 5

Very informative and helpful in the…

Very informative and helpful in the design process and product overviews

13 gennaio 2026
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Risposta di Wickes - Christchurch

Hi Nick.

We're happy to hear that our information was helpful during your design process and product overviews. Thank you for your feedback!
- PP

Valutata 5 stelle su 5

Kevin did a wonderful kitchen installation.

Kevin from Christchurch did a wonderful kitchen installation a couple of years ago. We have been so happy with this that we having Wickes design and install our new bathroom.

11 gennaio 2026
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Risposta di Wickes - Christchurch

Hi Geoff, Thank you for taking the time to share your feedback. It is great to hear that you were happy with your kitchen and Kevin's installation. We look forward to working with you again! -SM

Valutata 5 stelle su 5

Kitchen Design and Purchase

We had been to a few other kitchen showrooms first. One was very attentive and the second didn't seem overly bothered about assisting us with a design and potential purchase of a kitchen. Our last port of call for the day was Wickes (Christchurch). We asked if we could book an appointment for a design and although there wasn't much time left in the day, a very friendly lady (Charmaine) offered to help there and then. Charmaine was very attentive and listened to what we wanted and designed accordingly. She was not pushy at all and showed us all options from cheaper to more expensive without any motive of trying to make more from us. We left happy with a design and approximate price. Later in the week Charmaine came to our property to check the measurements we provided and was happy that the design would work, which it did with a few tweaks. We then returned on the 9th to finalise and make any last minute adjustments. After going through the payment options we picked the one that felt right to us and purchased the kitchen. Throughout the entire process Charmaine was friendly, professional and not at all pushy and we would not hesitate to refer Wickes Christchurch/Charmaine to anyone looking for a new kitchen.

9 gennaio 2026
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Risposta di Wickes - Christchurch

Hey there, thanks for your wonderful feedback and I'm delighted that Charmaine was first class throughout your kitchen design experience, enjoy your new space! - Dylan

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