WED4LESS OUTLETS Recensioni 

I bought a dress from the Newcastle branch earlier this year and unfortunately my wedding was called off. Despite the dress never having been worn or adjusted and kept in a protective bag (also bought from them), they flatly refused to refund or exchange the dress. Please avoid this place. Terrible customer service. I contacted the store and they refused a refund or exchange. I then contacted customer services and was again told no. They insinuated that it's a sad state of affairs that I leave a bad review just because I "can't get what I want". I am simply being honest about my experience

Having 8 bridesmaids, I had to make 3 trips to Rotherham to get them all fitted. We dealt with 3 different members of staff and every one of them were amazing and patient. They couldn’t do enough for us, were extremely friendly and knowledgeable. I loved the choice of colours, so many to choose from. I would highly recommend 👍🏼😊

Went to find a wedding dress at the Stockport branch with my daughter who will be getting married next year in Cyprus. I have to say the staff were second to none. Very very knowledgeable. Made my daughter feel totally at ease. Nothing was too much for them. One of the ladies saw I was struggling with my mobility so went and got a chair so I could have a front row seat to see my daughter in these beautiful dresses. The lady that helped my daughter with fitting the dresses etc was superb. She was honest with my daughter and told her what she though suited her and what sort of dress would flatter her the most. The dress was chosen. She looked simply stunning. I can't fault a single person at the Stockport branch . My daughter absolutely loves her dress. This is 4 th place we went to to get the perfect dress and they did not dissapoint. Thankyou to the lovely staff at Stockport branch. You're all wonderful. Highly reccomend this place.

Employee was insulting and tactless regarding my dress size and despite travelling two hours to visit the store - I was informed that I wouldn’t be able to try anything on as they were closing early. This was hours before the closing time as per their website.

I said yes to the dress at West Bromwich branch. Knowledgeable, helpful, friendly staff greeted us, nothing was too much trouble. The range of dresses was vast. Highly recommend.

My experience in Stockport was amazing. Lesley advised , listened and helped me with everything and I found my dress within my first 5 I tried . She gave me Information and answered any questions I had . There was no rush or urgency in anything and I felt at ease . Thankyou Lesley for everything I can now enjoy my day x

Excellent choice and staff very helpful in letting you choose and giving suggestions. Helped with fitting. Jemima was especially lovely and so kind, nothing was a problem for her. Outstanding member of staff.

Went to West Bromwich store felt like didn’t want to help, lady was rude made my friend feel really uncomfortable, went to wed2b after & she got her dress she was treated like a bride there, think women needs training in customer service

We went to the West Bromwich store I Went with a few ideas in mind of what I liked and Chelsea put me straight at ease talked through thoughts and helped with confidence and knowledge. Myself and my sister felt so welcomed. When trying on the dresses nothing was too much trouble then we found the one I instantly felt it. Can’t wait for my future husband and family to see me on the day. Thankyou Chelsea it was such a lovely experience and would like every bride to be to feel how I did when they say YES TO THE DRESS.

What should have been an exciting morning to collect my dress,turned out a nightmare as the dress was made wrong.
Only to be told a manager was t on duty and was back Thursday.This only leaves a couple of weeks to alter as booked on for a fitting in September.
I resort to contacting customer service who asked for the invoice.
There is no urgency in contacting me,I am upset and anxious.
This is unprofessional and not a good service.

Wow what can I say. From the minute walked in I felt so relaxed considering I was very nervous about going to look at dresses (first time).

You wasn’t made to rush, was able to look at dresses without the pressure of anyone around you. Was nice to be able to look and see the different styles and sizes of dresses.

Carol and Megan and the manger at the Stockport outlet was just amazing. Carol made me feel so comfortable about trying different designs on and even helped me pick my dream dress which was the 3rd dress I tried on.

There was no pressure to buy.

100% recommend and I said yes to the dress

We visited the Newcastle store today. Thank you so much Angie for her help today. What a lovely woman she is. She helped me pick out the most beautiful dress ever!! Can't wait to come back to try it on again. 😍

Dresses and service were nice, really disappointing that I was not allowed to take a picture of me in the dresses due to “copyright” I see brides all the time posting photos of their dresses they tried on, asking for opinions. Safe to say I cannot look back and say yes that’s my dress let’s order it because I would be ordering an £1100 dress that I can’t particularly remember fully what I look like. I will be shopping elsewhere where they do allow you to take photos and consider your decision.

Please don’t buy bridesmaid dresses from here!
We had a terrible experience, our maid of honours dress arrived with two separate stains on, one week before our wedding despite me paying for a ‘rush’ service. It was also the wrong size and therefore had to be altered with less than a week before our big day! We had no other option but to use it as it was matching the bridesmaids and Wed4Less refused to come up with a solution before our wedding.
The customer service is very poor. They tried to blame us for the stain and still won’t admit they’re at fault. It caused unnecessary stress to my wedding day!

Their reply is a complete lie, I rang the shop within an hour of leaving to report the stains that we had found, the paperwork did not state I was signing out something perfect and I have copies of this! Their customer service is terrible and they are liars! I have photos of the stains within the hour of collection which I would upload if I could! The quality is worse than shein/temu but they’re great at deception and lies! I’ve left several positive reviews for all my other wedding suppliers which I’d be happy to share with future customers! Now Wed4less are trying to get me to remove my review which I will not be doing as they are lying. I am many things but I am not dishonest and this review is a true reflection of my experience!

Thank you Nicky at the Halifax store. She helped my daughter fund her wedding dress. She was kind helpful and supportive
Loads of dresses to choose form

I am writing on behalf of my granddaughter, for her beautiful prom dress, from prom4less, we were well looked after by Linda in the shop, nothing was to much she give katie every design and style to try, which she looked lovely in each one but then she tried a beautiful purple & white diamond and that was the one, she looked stunning. So a big thank you to you all at prom4less. Coming from carlisle prom4less outlet saved the day as she had only 1wk as her other dress been taking in to tight. Thank you again to Linda and been very patient with katie 😊

Been to this shop today had a fantastic time there all staff were lovey but the lady that helped with my dresses was absolutely amazing in every way from start to finish so thank you Carla i had a wonderful experience there thanx for helping me in saying yes to the dress

My 1st ever experience shopping for my dream dress.
All the staff were so friendly.
Rachael looked after me , she asked me what I was looking for but I was also open to ideas.
She was just brilliant, so patient, helpful, knowledgeable.
I got the wow factor with my 1st dress despite trying on several others. I went back on Sunday and ordered my dream dress with the help of Chelsea, Niki and the lovely Rachel.
I can't recommend the staff or this shop enough

I visited the West Bromwich shop on Saturday with my 4 daughters and 2 Granddaughters we met Kayleigh and she was amazing! Nothing was to much trouble she was so understanding and been an older bride she really put my mind at rest and made it the best day! Dresses were lovely so were the bridesmaids dresses would 💯 recommend here and Kayleigh you are amazing at what you do! Thank you xx

I found my dress here at the first shot! i have been in the newcastle store and the staff was very friendly and helpful to find the perfect dress for me. anyway for me there are few things that i think will made the experience better for the future brides. i didn’t like that my family didn’t have a sitting area next the fittings rooms, and they have to waiting for me standing up.. and please please change the purple/pink polka dots storage bag with something else because doesn’t look like “bride style” at all.
I will recommend this store or in general Wed4less because they’ve got a unique design, affordable price and great staff.
All the best! And maybe see you later for other occasions 😘