I was offered far more than other companies. The packing arrived quickly with simple instructions. I was paid out within 24hrs of dropping it off at the post office. Really impressed and keep telling... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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An absolute pleasure to deal with, the process was so easy and no trying to haggle down the price on a phone that’s in perfect condition. Makes a change to deal with such an honest company. I won’t be... Leggi di più
L'azienda ha risposto
Got quoted on a comparison site, sent phone off and next day got my payment (amount quoted) quick and easy service. Would recommend! Thank you 🙏🏼
Was slightly wary as despite the reviews being mostly positive there were one or two examples of people getting their valuation knocked down. Not at all the case for me, I have been paid my full valua... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Informazioni di contatto
Future House, Marshfield Bank, CW2 8UY, Crewe, Regno Unito
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4,6
Eccellente
8K recensioni
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Classic bait and switch with pricing offer
Classic bait and switch - with an added sting
I received a quote to sell my old iPhone via WeBuyTek on 29/4/26. i was clear in the description that the phone had screen damage but worked well and this was taken into consideration on the offer. I packaged off the hone via their own cardboard packaging service and then received a downgraded offer because - the screen was damaged on inspection. This had been declared at time of process. The offer was a 70% reduction - claiming the phone was irreparable or sell-able
I declined this offer and, surprise surprise, they increased their offer immediately on the 8/5/26 - impressive if the phone was irreparable. The second offer was a 50% reduction from the original.
I declined a second time and requested they returned my phone .
The phone was returned promptly. i filmed myself opening the package as i had a suspicion things may not be simple and i'm glad i did. The phone that was returned was completely unusable - the screen more damaged than when sent and would not display anything in 90% of the pixels. It looks like the company had either maliciously damaged it, they had attempted to remove the screen or it had been damaged in transit. However the damage occurred - it occurred whilst either using their postal service and packaging or at when in their possession. as they had not paid me - the phone remained my property.
The company is currently refusing to communicate or respond to any messages. With the total blanking from the company I about to start a small claims procedure through the courts. At this point it is the principal rather than anything else.
29 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello,
Hi, thank you for taking the time to share your experience. We’re sorry to hear you feel disappointed with the process and we would like the opportunity to look into this further for you.
Please send us an email with your reference number and any supporting details/photos/videos you may have, and our team will review the matter thoroughly. We certainly never intend for any customer to feel this way, and we’d appreciate the chance to investigate what may have happened here.
Feel free to email us on info@webuytek.co.uk
WeBuyTek Team!
Great experience
Great experience. By far the best paying site I found for my old iPhone. They sent packaging out quickly. We sent our phone in and paid within 5 hours of receiving an email saying they had recieved the phone. Could not fault the process and will definitely use again
18 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Sean,
Now this is the kind of review we love to see 😄 Fast payments, quick packaging, and no messing about — exactly how we think it should be! Thanks so much for the amazing feedback. Customers like you are the reason we keep pushing to be the best-paying site around ⭐📱 We’ll be ready when your next upgrade comes along!
WeBuyTek Team!
A really easy process and I received a…
A really easy process and I received a very nice amount for my phone which has a cracked screen on the front and back.
I wouldn’t have received anything via Apple or any other exchange website.
Top marks!
4 maggio 2026
Risposta di We Buy Tek ™
Hello Mark,
Reviews like this are exactly why we love what we do 😄 Because of top customers like you, we get to keep doing what we’re best at — turning ‘I thought it was worthless’ into extra cash! Thanks so much for the amazing review and the top marks ⭐📱
WeBuyTek Team!
Litterly what it says on the tin….
Litterly what it says on the tin….
No faf quick payment no haggling paid price quoted
Deserves nothing less than 5 stars well done we buy tek
18 maggio 2026
Risposta di We Buy Tek ™
No faff, no haggling, no surprises — just exactly how it should be! Thanks so much for the brilliant review and the 5 stars ⭐ Enjoy the tech… and the extra cash 😉
WeBuytek Team!
Risposta di We Buy Tek ™
Perfect service? Stop it, you’re making us blush 😄 Thanks so much for the lovely review — we’ll try not to let the compliment go to our heads!
WeBuyTek Team!
Risposta di We Buy Tek ™
Hello Mr Canham,
That's how we like it!! Thank you for choosing us.
WeBuyTek Team!
Amazing transaction from start to…
Amazing transaction from start to finish,will definitely be using you guys again.Many thanks A+
18 maggio 2026
Risposta di We Buy Tek ™
Hello Lee,
Thank you so much for the great feedback! We’re delighted to hear you had an amazing experience from start to finish. We really appreciate your support and look forward to helping you again in the future. Many thanks from the team! 😊
WeBuyTek Team!
Fast payment price as quoted definitely…
Fast payment price as quoted definitely recommend. Phone received and payment sent within 6 hours
11 maggio 2026
Risposta di We Buy Tek ™
Hello Leanne,
Thank you for your review! We’re really pleased to hear everything was completed so quickly and that you received the exact amount quoted. We work hard to keep the process fast, fair, and hassle-free, so your feedback means a lot to us. Thanks again for the recommendation! 😊
WeBuyTek Team!
I recieved the best quote for my iPhone…
I recieved the best quote for my iPhone 15 from we buy tek - first time doing this. had heard that a lot of the companies knock the money down of the quote once recieved but we buy tek did not. Phone was recieved a within the hour my payment was in the bank - very very impressed. Smooth service, great communication. Very honest and fair thank you so much!
18 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Amy-Alice,
Thank you for your kind review — we’re really happy to hear you had a great experience with us and that everything went smoothly!
We always aim to offer fair and accurate quotes, and in many cases there’s no need to adjust the price at all. However, all devices are fully tested on arrival, and occasionally we do have to re-evaluate a quote if a device doesn’t match the condition or criteria originally provided. Customers who carefully read our terms and accurately describe their device, like yourself, usually won’t experience any reductions.
Thanks again for choosing us — we really appreciate your support!
😊
WeBuyTek Team!
fast and prompt
24 luglio 2025
Risposta di We Buy Tek ™
Hello Anthony,
Thank you! Glad we could keep things fast and prompt 😄
WeBuyTek Team!
Great service with constant updates
Great service with constant updates, would definitely recommend.
15 maggio 2026
Risposta di We Buy Tek ™
Hello Arsh,
Thank you for your kind words! We’re delighted to hear you were happy with the service and appreciated the regular updates throughout the process. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future.
WeBuyTek Team!
Absolutely amazing!!
Absolutely amazing!!
We Buy Tek was recommended to me by my daughter after I had a dreadful experience with another company offering way less than quoted price & trying to haggle. My daughter had such a smooth seamless process with We Buy Tek & I have received the same service. My iPhone arrived with them Friday & the price quoted on screen was the price paid which was automatically paid into my account the very same day! No haggling, no hassle just straight forward process.
I was recommended & now I have recommended to family too. Not worth shopping around or selling privately, sell to these guys who keep the process simple & are true to their word.
Thank you 😊
15 maggio 2026
Risposta di We Buy Tek ™
Hello Alison,
Thank you so much for this amazing review! We’re incredibly pleased to hear that both you and your daughter had such a smooth and seamless experience with us. Providing a straightforward, hassle-free service and paying the price originally quoted is exactly what we aim for, so it’s wonderful to know that stood out to you after your previous experience elsewhere.
We truly appreciate your recommendations to both your family and others — that means a great deal to us. Thank you again for your trust and support, and we’re always here if you need us in the future 😊
WeBuyTek Team!
Quick turnaround time
Quick turnaround time, no quibbles, payout on day of testing my device
15 maggio 2026
Risposta di We Buy Tek ™
Hello Stephen,
Thank you for your great feedback! We’re delighted to hear you were happy with the quick turnaround time and smooth process. It’s great to know everything went exactly as expected, with no hassle and same-day payment once your device was tested. We really appreciate your support and hope to help you again in the future!
WeBuyTek Team!
The process was fast and easy
The process was fast and easy. Much better than some other well known companies. Communication was fantastic and paid what was offered. Will definitely be using again.
15 maggio 2026
Risposta di We Buy Tek ™
Hello Helen,
Thank you for the fantastic review! We’re so pleased to hear that you found the process fast and easy, and that our communication and service stood out compared to other companies. It’s great to know everything went smoothly and that we delivered exactly what was promised. We really appreciate your support and look forward to helping you again in the future!
WeBuyTek Team!
Use alternative trade-in sites instead
I used WeBuyTek to trade in a broken iPhone 11 and initially received a quote of £67 under their faulty category. After sending the phone in, the offer was revised down to £30 due to “Digitizer, Glass Condition, Unable to refurbish LCD”.
What disappointed me was that the original quoted criteria already stated that cracked screens and heavy cosmetic wear were acceptable for faulty devices, so the revaluation felt inconsistent with the original assessment.
I also found the process frustrating because there didn’t appear to be any meaningful way to challenge or discuss the revised valuation. The only alternatives were to accept the reduced offer or pay a £10 fee to have the device returned.
Based on this experience, I would personally use other trade-in services in future, as I have found them to be fairer and more transparent when assessing devices against their quoted grading criteria.
15 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello John,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and understand your frustration regarding the revised valuation.
Our faulty device quotes are based on the information provided during the initial assessment, but occasionally devices may have additional faults identified during testing that can affect the final offer. That said, we always want our customers to feel the process is fair and transparent.
We’d really appreciate the opportunity to look into this further for you. Please contact our support team directly at info@webuytek.co.uk with your order details so we can review the assessment and discuss the outcome with you in more detail.
Thank you again for your feedback — it helps us continue improving our service.
WeBuyTek Team!
Phone sent in
Phone sent in. Testing completed rapidly and payment received instantly. Impressed! What an amazing service!
15 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Nick,
Thank you for your fantastic feedback! We’re delighted to hear your phone was processed quickly and that payment was received instantly. It’s great to know you were impressed with the service — we really appreciate you taking the time to share your experience and hope to help again in the future!
WeBuyTek Team!
Terrible
Terrible - made up numerous reasons why they halved my valuation despite being honest with them at outset. Avoid!
15 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Marisa,
We’re sorry to hear you felt disappointed by your experience. We always aim to provide fair and transparent valuations based on the information available and the inspection process. While we understand your frustration, valuations can sometimes change if additional factors are identified during assessment.
We appreciate all customer feedback and would welcome the opportunity to discuss your concerns further and review what happened in your case. Please feel free to contact us directly so we can look into this for you.
WeBuyTek Team!
Fabulous
Fabulous! Sent my phone at 4pm on Tuesday and just received full quoted payment at 8:50am on Thursday - Skeptical at first with such a good high trade in price but will be recommending to people👍🏻
14 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Sophie,
Thank you so much for the amazing feedback! 😊 We’re really pleased everything went smoothly and that the payment arrived quickly for you. We know sending your phone off can feel a little daunting at first, so it means a lot to hear we exceeded expectations. Thanks again for your recommendation — we truly appreciate your support 👍🏻
WeBuyTek Team!
Quick payment and delivery of parcel…
Quick payment and delivery of parcel for sending phone off, can't complain.
13 maggio 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Ben,
Thanks so much for your feedback! We’re pleased everything went through without any stress and that you felt looked after throughout the process.
Enjoy the rest of your week, and we’d be happy to help again anytime.
WeBuyTek Team!
Brilliant service highly recommend
Brilliant service. Pack for my phone was received within 2 days. Sent back. Notified when they had received and notified about payment. Received the full quoted price and was straight into my bank account. Highly recommend
11 maggio 2026
Risposta di We Buy Tek ™
Hello Laura,
Thanks so much for the amazing review! We love making the whole process smooth and hassle-free, so it’s brilliant to hear everything went exactly as it should. Enjoy your extra cash, and thanks again for taking the time to share your experience — recommendations like yours mean a lot to the team!
WeBuyTek Team!
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