Amazing service. Sent a phone with a faulty charging port, was quoted the best rate from all the others that I compared. Posted Tuesday, arrived Wednesday, tested in the afternoon and paid within... Leggi di più
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Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... Leggi di più
L'azienda ha risposto
Wow! I have just received payment for an old mobile phone. From my initial request to payment I have been kept fully informed and updated with what is happening. The whole process took less than a wee... Leggi di più
L'azienda ha risposto
Really quick process , applied online on Saturday. Freepost envelope and packaging arrived on Tuesday , sent Tuesday afternoon , they received the phone on Wednesday checked it and sent payment which... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Informazioni di contatto
Future House, Marshfield Bank, CW2 8UY, Crewe, Regno Unito
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4,6
Eccellente
7909 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really quick process
Really quick process , applied online on Saturday. Freepost envelope and packaging arrived on Tuesday , sent Tuesday afternoon , they received the phone on Wednesday checked it and sent payment which was what they had quoted online by the end of the day .
22 aprile 2026
Risposta di We Buy Tek ™
Hello Alan,
Thanks for sharing your experience! We’re really pleased to hear how smooth and fast the whole process was for you—from applying online to receiving payment the same day your phone was checked. It’s great to know everything arrived quickly and that you received the full quoted amount.
We appreciate your feedback and hope to help again in the future!
WeBuyTek Team
They promise a price for a broken…
They promise a price for a broken handset then mark down a working one because it has a beta OS and cracked back glass (which was in the criteria for the broken handset price) there is no raising a dispute in this either take it or leave it. They estimate a much higher price than they will ever offer due to the fact I had a working device and I put it in the broken category due to the damage on the back. The apple beta OS doesn’t change the value of the device either.
22 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Jason,
Thank you for your feedback—we’re sorry to hear you were disappointed with your experience.
We aim to provide accurate quotes based on the condition selected, and our testing process is there to ensure each device is assessed fairly against those criteria. Factors like software status (including beta versions) and overall condition can affect the final valuation, even if a device is submitted under a specific category.
We understand your frustration around the lack of a dispute option, and that’s something we’re actively reviewing as part of improving our service. If you haven’t already, please reach out to our support team so we can take a closer look at your case and explain the assessment in more detail.
We appreciate you taking the time to share this—your feedback helps us improve.
WeBuyTek Team
Amazing service, fast payment
Amazing service. Sent a phone with a faulty charging port, was quoted the best rate from all the others that I compared.
Posted Tuesday, arrived Wednesday, tested in the afternoon and paid within an hour of check complete. Got the full amount. Well worth using.
22 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hello Jonny,
Thank you for such a detailed and positive review! We're really glad to hear everything went smoothly—from posting your phone to receiving full payment so quickly. It’s great to know our pricing and turnaround stood out compared to others.
We appreciate your trust and hope to help you again in the future!
WeBuyTek Team
Risposta di We Buy Tek ™
Hello Olivia,
Thank you for the amazing feedback! We’re really glad you were happy with the speed of the payment—looking forward to working with you again 😊
WeBuyTek Team
Wow!
Wow! I have just received payment for an old mobile phone. From my initial request to payment I have been kept fully informed and updated with what is happening. The whole process took less than a week. Very impressed!! Will definitely recommend, for now I’m turning out cupboards to see what else I can send off.
20 aprile 2026
Risposta di We Buy Tek ™
Hello Mrs Kim,
Wow—thank you for such an amazing review! We're delighted to hear you were kept informed every step of the way and that everything was completed so quickly. That’s exactly the experience we aim to deliver!
We really appreciate your recommendation, and we’ll be ready whenever you uncover more hidden gems in those cupboards 😊
WeBuyTek Team
We Buy Tek did exactly as they said…
We Buy Tek did exactly as they said they would and paid out full price. Great service. Great company.
20 aprile 2026
Risposta di We Buy Tek ™
Hello Lawsie,
Thank you for the fantastic feedback! We're really glad everything went smoothly and that you were happy with the service and payout. It means a lot to us—hope to work with you again in the future!
WeBuyTek Team
Highly recommend!
Highly recommend!
Very easy process… packaging received next day to ensure a quick turnaround. Really pleased with the initial value and payment was received promptly.
10 aprile 2026
Risposta di We Buy Tek ™
Hello Mrs P,
Thank you so much for your kind review! We're really glad to hear you found the process easy and efficient. It’s great to know the quick delivery, valuation, and prompt payment met your expectations.
We truly appreciate your recommendation and hope to work with you again in the future!
WeBuyTek Team
Quick service
Quick service, money in bank same day as they quoted, no offers just the amount they said.
16 aprile 2026
Risposta di We Buy Tek ™
Thank you for your feedback! We're glad to hear you had a smooth experience with quick service and same-day payment exactly as quoted. We aim to keep things straightforward and reliable, so it’s great to know that came through. We appreciate you choosing us!
WeBuyTek Team
Would highly recommend we buy tek to…
Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what any other company was offering! Will definitely be using them again in the future plus everything was so quick and easy and money was in the bank within an hour off them emailing me to say testing was complete! Thanks again We Buy Tek
16 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Thank you so much for your amazing review! We’re really glad we could offer you a great price for your iPhone 13, even with the damage, and that everything went smoothly from start to finish.
It’s great to hear the process was quick and easy and that payment reached you so fast — that’s exactly the experience we aim to provide. We really appreciate your recommendation and look forward to helping you again in the future.
Thanks again for choosing We Buy Tek! 😊
Quick and easy
Quick and easy
They send out a pack free of charge. Offered a lower price than initially given but it was fair, given the phone was completely on its last legs. Got the money same day.
14 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hi, Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊 – The WeBuyTek Team
Avoid. Misleading
I used their valuation tool and selected the lowest condition (“faulty”) just to be safe, even though the phone worked perfectly, and had scratches that did not affect screen viewing. They offered £250 online, but after receiving it, dropped it to £150. Misleading—avoid.
14 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hi,
Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated.
Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer.
We’d love the chance to make this right, so please feel free to get in touch.
– WeBuyTek Support
Waste of my time
Waste of my time. I accepted a quote for a broken (worst option available) iPhone 11, only for them to try and knock me down because it was broken when they assessed it.
13 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hi, Thanks for leaving a review. We appreciate all feedback, and we're pleased to have been able to assist you. If there’s anything we can do to make your next experience even smoother, we’re always happy to help. Feel free to reach out to us at info@webuytek.co.uk if you have any questions. – The WeBuyTek Team
Reported problems that didn't exist but was trapped by return costs
Phone was in great cosmetic condition but had low battery of 61%. I selected the faulty condition to cover for this. I sent the phone in the We Tek supplied packaging. On checking the phone suddenly there were issues that just didn't exist such as cracked camera lens, LCD-Screen Discolouration which categorically are not true. Even if they were true, I selected faulty as the sales condition. Stupidly I forgot to take a picture of the phone before sending so can't dispute this and the cost to decline and return was £10, so I just had to accept the offer for £20 less for some issues that didn't exist when I sent the phone. I felt trapped, especially with the cost to return. Very disappointed and will not use them again. Don't trust them.
14 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hi, Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated. Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned. We’d love the chance to make this right, so please feel free to get in touch. – WeBuyTek Support
Fantastic service, highly recommended
Fantastic service. Greta price honoured and paid upon inspection. Unlike other buyers of phones there was no price chips after viewing the phone. Very pleased.
They sent me packaging to put phone in and I returned it on Thursday. Money in our account the next day lunch time. Outstanding and highly recommended
8 aprile 2026
Risposta di We Buy Tek ™
Thank you so much for your fantastic review!
We’re really pleased to hear that you had such a smooth and positive experience with us. Honouring our quoted price and providing a hassle-free process is something we take great pride in, so it’s great to know that stood out to you.
We’re also glad the packaging and quick payment made things easy from start to finish. Your recommendation means a lot to us!
Thanks again for choosing us 😊
WeBuyTek Team
Still haven’t heard back about my…
Still haven’t heard back about my device yet
10 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Hi
Could you please reach out to us via email to info@webuytek.co.uk we would be happy to resolve your query.
WeBuyTek Team
Excellent site
Excellent site! So officiant, and fast payment. The highest payment on the market too!! Really happy. I would highly recommend! 😃😊😊
27 marzo 2026
Risposta di We Buy Tek ™
Thank you for your fantastic feedback! We’re delighted to hear you found the process efficient and were happy with the payment. It’s great to know you’d recommend us—your support means a lot! 😃
WeBuyTek Team
Risposta di We Buy Tek ™
Simple and to the point—just how we like it! 😊 We’re glad we could deliver on our promise and offer you a great price. Thanks for your feedback!
WeBuyTek
Original price considerably reduced
I was given an offer of £57 by We Buy Tek through a comparison website for a broken phone. My phone met the definition of a broken phone, and that was the most damaged that could be recorded. It was easy to return the phone. I then had an email offering £11.40 because the phone didn't switch on - only when I challenged did I then get an offer of £26 when they charged the phone. The amount I received was then £11.40 despite accepting the new offer on the link. I have complained and I am quite sure that they will redress this, but it isn't very good.
23 marzo 2026
Non scritta su invito
Risposta di We Buy Tek ™
Thank you for your feedback.
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Based on your description, it’s understandable that the revised offers and final payment caused confusion and frustration—especially after you accepted a higher updated quote. This has been resolved straight away!
Your feedback is valuable in helping highlight where processes may need improvement.
WeBuyTek Team
Thank you again for sharing your experience.
Amazing!!
Amazing!!! Sold my iPhone 12 Pro Max within 24 hours of me posting it I had the full quoted payment in my account!!!
2 aprile 2026
Risposta di We Buy Tek ™
We're thrilled to hear your iPhone 12 Pro Max sold so quickly and that the full payment reached your account within 24 hours. That’s exactly the kind of fast, hassle-free experience we aim to deliver. Really appreciate you sharing your experience!
WeBuyTek
Fair play
Fair play, the quoted price for my faulty iPhone 13 Pro was really high and was worried they wouldn’t pay it. Nonetheless speedy payment in full I was really skeptical honestly!
2 aprile 2026
Non scritta su invito
Risposta di We Buy Tek ™
Thank you for your honest feedback! We completely understand the initial skepticism—especially when the quoted price seems high for a faulty device. We're really glad to hear the process was smooth and that you received the full payment quickly. Your trust means a lot to us, and we appreciate you giving us the chance to prove it!
WeBuyTek Team
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