Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

customer service is a disaster no phone support only email they used to be great now they are the worst. Time is of the essence and with the chat and email that is just a huge waste of time. I am sho... Leggi di più

Valutata 5 stelle su 5

I was overweight, ugly, broke, homeless, and had three terminal diseases. A passerby saw me and told me, "Here, sign up on Web Hosting Pad", and set up an account for me. Three months later, I was a... Leggi di più

Valutata 5 stelle su 5

I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to mon... Leggi di più

Valutata 5 stelle su 5

My experience with Jacob was extraordinary for the typical support received on WHP support chat. Most of the time when I use the chat, I get more frustrated than I was before I chatted because the age... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting
  2. Provider DNS
  3. Fornitore di soluzioni per l'e-commerce

Scritti dall'azienda

Quality and affordable shared hosting from WebHostingPad with 24/7 support and full customer satisfaction guarantee. Plans start at just $1.99/month.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer service and patience is great

Customer service and patience is great. They will work with to resolve whatever issue you have regardless of how bad you have messed things up. I have been with Webhostingpad for over ten years and I couldn't imagine using anyone else. I have built website for other people that have used other host and customer service doesn't compare. 5 stars always.

1 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Webhostingpad is the best

The minor issues I have had with my websites have always been quickly taken care of by the tech's at webhostingpad.
Even when the issue has been because of something I've done they have still taken care of it very quickly and explained exactly what I did wrong and how to stop doing it.
I am always very impressed with their professionalism I highly recommend them.

26 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Webhostingpad Review and Support

I use WebhostingPad services from a very long times now, more than 15 years.

I hade never get an issue.

For the first time I use the support, they are really extremly reactive and resloved my access issue to my webmail and dashboarb.

Service and support is perfect !

9 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

The awesome part of WebHostingPad is…

The awesome part of WebHostingPad is the support team, they are really amazing and truly helpful. Even queries regarding other services (other companies) they guide you through to resolve any issues you may be struggling with.

I have been using WebHostingPad services for 10 years now, and have no intentions of moving to other service providers.

24 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Its a No 1 cheating company

Its a No 1 cheating company, i cancelled the hosting account and asked refund. They cancelled my account and no refund.
I asked many times for refund but their shameless answer is billing manager today not come to office, we will inform to him when he come to office.
its third class cheap company.
Don't buy hosting or domains from them.
What a silly answer from webhostingpad, no refund received and no response from your concerned team yet.Tho whole world is watching on trust pilot your silly answers.contact me on my email id rajeevratna16

6 maggio 2024
Non scritta su invito
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Risposta di WebHostingPad

Apologize for the inconvenience. Our billing department hours are Monday - Friday from 8am - 7pm CST. Our billing department was closed during Memorial Day. All refunds have been provided. If you still haven't received your refund, please contact your credit card company.

Valutata 5 stelle su 5

Exceptiona Service

As a testament to the exceptional service provided by the technical staff, I'd like to share my recent experience with uploading my website to a new hosting package. Facing difficulties, I reached out to the technical team for guidance and assistance, and I was truly impressed by their professionalism and expertise.

First and foremost, the responsiveness of the technical staff was remarkable. Upon reaching out for assistance, they promptly addressed my concerns, demonstrating a genuine commitment to resolving my issues efficiently. Their timely responses alleviated any concerns I had about the process, putting my mind at ease.

Moreover, the depth of knowledge exhibited by the technical team was evident throughout our interactions. They provided clear and concise guidance, walking me through each step of the process with patience and clarity. Their expertise instilled confidence in me, knowing that I was in capable hands.

What truly sets the technical department apart is its dedication to customer satisfaction. Not only did they resolve my immediate concerns, but they also went above and beyond to ensure that my website was functioning optimally on the new hosting package. Their attention to detail and willingness to assist every step of the way truly exemplifies their commitment to excellence.

Thanks to the outstanding support provided by the technical staff, my problems have been swiftly resolved, and my website is now operating seamlessly. I cannot express enough gratitude for their exceptional service and commendable professionalism. Without a doubt, the technical department sets a benchmark for exemplary customer support, and I wholeheartedly recommend their services to anyone in need of technical assistance.

19 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing support staff

Amazing support staff. Again today, they've responded to my email and fixed my problem within 30 minutes, even if it was late in the evening. I have been using WebHostingPad for about 10 years and still very happy with their service. Just renewed my hosting plan for another 5 years!

17 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

FRAUDLENT COMPANY **WARNING

i was trying to leave the company, The Locked all my website with the icann registrar (by changeing the registered owner!) and made it so I could no get my websites away from them. then when i called support he denied(all same guy) Nick the Dick, and then had my number blocked so i couldn't call his support!

WARNING DO NOT DO BUSINESS WITH THIS COMPANY!!

15 aprile 2024
Non scritta su invito
Logo di WebHostingPad

Risposta di WebHostingPad

Customer was using an invalid domain registrant contact email address prior to his transfer request.

In order for the client to receive his EPP code(s), he was required to update his domain registrant contact email address to his personal address. As per ICANN policy, a 60-day IRTP transfer lock is automatically imposed after making registrant contact changes. The ICANN IRTP transfer lock is a policy set by ICANN, which is the governing body of all domains and not WebHostingPad. This client has full access to his account and can transfer his domains away after the 60-day ICANN IRTP transfer lock period has expired. WebHostingPad did not change ownership as said ownership still resides with the client.
Customer proceeded to harass and verbally abuse our phone support staff and therefore has been blocked per our abuse policy towards our staff. Moving forward, if this client needs assistance, he can log into his support portal to contact us.

Valutata 5 stelle su 5

Stellar service for more than 10 years

I've been using WebHostingPad.com for something like 10 years now. What really stands out is their customer service. Whenever I run into problems, I send them a chat request, and I am speaking to someone within 5 minutes, usually less and 95% of the time, they're able to solve my problem by the end of our chat. Definitely recommended!

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

A Decade of Satisfaction and Gratitude

Over the last decade or so, these folks have bent over backwards to help me get the most from my websites. Having retired, I'm down to just my personal one now, but they always come through.

Thanks so much!!!

20 febbraio 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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