Having not rented a car before Taylor the lady who dealt with us was very polite friendly and efficient. We enjoyed the experience of having VW Golf and very impressed with performance and fuel eff... Leggi di più
L'azienda ha risposto
Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD Stoke-on-Trent, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Having not rented a car before Taylor the lady who dealt with us was very polite friendly and efficient. We enjoyed the experience of having VW Golf and very impressed with performance and fuel eff... Leggi di più
L'azienda ha risposto
We have never rented a car but we needed a bigger for Christmas. I can happily say I won’t go anywhere else in the Future, we booked online, the prices were great and when we got there Emma was so hel... Leggi di più
L'azienda ha risposto
Booked a car on-line we arrived on time for collection, there was a small problem with the paperwork but the lady in charge helped to resolve the matter straight away without stress. The car was... Leggi di più
L'azienda ha risposto
The booking was easy to do on line. Low deposit on initial reservation booked in advance. All paper work and license check was quick and everything emailed. Value for money rental. Car features well... Leggi di più
L'azienda ha risposto
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD, Stoke-on-Trent, England, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The manager from the rental was amazing, she helped me with the extension and with the process. She understood my situation. Bravo rental team 👏

Risposta di VWFS Rent-a-Car - Stoke
I have been hiring cars from VW Stoke for a long time and i never had any issue at all. Great quick service, cars always spot on, reasonable price and reliable. Emma is brilliant and go extra mile to offer excellent service as always . Highly recommended.

Risposta di VWFS Rent-a-Car - Stoke
Excellent service yet again - friendly, flexible and efficient. Great value for money too. Would highly recommend. Thank you!

Risposta di VWFS Rent-a-Car - Stoke
This has been my second rental with VW and again it has been great. Emma is always very friendly and accommodating. Will definitely be hiring from them again. My only feedback is the holding deposit is quite high, it would be better if it was lowered.

Risposta di VWFS Rent-a-Car - Stoke
Excellent service! Hassle free, great price, delivered and collected to/from home, which is brilliant, lovely 23 plate Polo, great drive, highly recommend and would 100% deffo use this company again, Gemma was professional, friendly, nothing was too much trouble, thank you vm : ) excellent!

Risposta di VWFS Rent-a-Car - Stoke
Always clean cars. This time I had opted for auto golf, although not a fan of auto, but its all they had left, except a SUV Taigo? I didn't fancy paying out for extra car when just me using it. As it turned out the Golf auto had issues, someone been smoking in it, so I had a 10% discount and the Taigo SUV. Which to be honest, is a cracking vehicle

Risposta di VWFS Rent-a-Car - Stoke
Outstanding and exceptional service from Johnsons VW Stoke on Trent and Emma was excellent with checking all was well and the attention to detail was exemplary. I am a regular customer at VWFS Stoke on Trent.

Risposta di VWFS Rent-a-Car - Stoke
Friendly & Fantastic service ,great cars.

Risposta di VWFS Rent-a-Car - Stoke
Rented a car for 13 days. Best value car in the area after comparisons to other car rentals. Great customer service, Emma was very helpful. The car was everything we needed it to be. I look forward to renting either them again.

Risposta di VWFS Rent-a-Car - Stoke
Great value for money, cars are well maintained. Emma is very friendly and a credit to the company.

Risposta di VWFS Rent-a-Car - Stoke
Fantastic experience yet again from Stoke VWFS rental. Exceptional Customer service from Emma. Without a doubt the best overall car rental experience. Very highly recommended, and won't use anyone else.

Risposta di VWFS Rent-a-Car - Stoke
Very professional service. Cars are maintained well. Thank you Emma W for being kind, courteous and always professional.
Will definitely rent again from VWFS best rental services around.

Risposta di VWFS Rent-a-Car - Stoke
Second time renting from Volkswagen and it was once again fantastic, no hassle what so ever and the cars are always great

Risposta di VWFS Rent-a-Car - Stoke
Fantastic service.Lovely clean car..with adequate fuel in the tank do I didn't have to worry about calling into a station for a few days.Friendly staff.Would highly recommend.

Risposta di VWFS Rent-a-Car - Stoke
Had a great and hassle-free experience renting a car from Volkswagen. My car was almost brand new! Emma was very friendly and helpful. Definitely recommend.

Risposta di VWFS Rent-a-Car - Stoke
Truly outstanding.
As a returning customer of Johnson’s VW once again they surpassed my expectations. These guys truly want to give only the absolute very best customer service by being customer focused.
It went far beyond the excellent vehicle provided which I cannot fault. Such lovely people led by Emma.
Again, truly outstanding. As a returning customer I shall be back

Risposta di VWFS Rent-a-Car - Stoke
Emma was fantastic!
Smooth process, fast, friendly, simple, done in less than 20 minutes!
On return equally superb colleague collected keys, checked everything and done again in no time.
Professional but personal. Thanks guys.
Simon

Risposta di VWFS Rent-a-Car - Stoke
Easy collection and return, staff very friendly

Risposta di VWFS Rent-a-Car - Stoke
I would like to express my thanks to staff at VW rent a car.
They were brilliant and so helpful. I only rented for one day but they made the whole experience pleasurable and seamless. I will definitely come back here. They deserve a big pat on the back.
Thank you once again.
Ken Spratley
Great service we enjoyed the trip. The staff is very supportive. Only minus thing the windscreen wiper fluid was completely empty and we had to fill this in the middle of the journey.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.