VWFS Rent-a-Car - Milton Keynes Recensioni 

85
TrustScore 5 su 5

4,9

Greyfriars Court, MK10 0BN Kingston, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great communication from Deborah, clear transparent pricing on rental car ( no hidden extras). VW Polo car I chose was fab - it was practically brand new. Given reassurance that should anything happe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class service from Debbie and the team at Marshall VW, two week rental of Golf Estate was delivered without a hitch. Everything we needed to know both prior to and during the rental was expl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely fantastic service. Deborah James is friendly polite professional courteous and knowledgeable. She selected an option to suit our specific needs and the iD3 GTX itself was an amazing choice.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At 13:27 I booked a car online with VWFS Rent-a-Car UK. Clear website. Competitive price. Instant confirmation email. At 13:43 I received a call from Debbie James. She checked in, explained what to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto
  3. Agenzia di noleggio furgoni

Scritti dall'azienda

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informazioni di contatto

  • Greyfriars Court, MK10 0BN, Kingston, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(85)

862 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Marshall’s big thumbs up

From start to finish great customer service.like all the reviews Debbie was great good old fashion service lovey face to face great to deal with
Car was fantastic what you expect from a VW
10/10 keep it up sure you will be a great success in Mk

8 novembre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Debbie was so amazing

Debbie was so amazing at Rent a car Milton Keynes! She was so kind and helpful! She explained everything thoroughly and we were on the road!
Such amazing staff, really made this such an amazing experience!
Thank you so much!

31 ottobre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Debbie Rocks

Debbie rocks! No. 1 reason to rent at Marshall's.
setting the standards for car renting - easy online processing, great human and client experience. will go back again

14 ottobre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

100% satisfied customer

Firstly, Debbie (Milton Keynes Branch) was awesome! DO NOT LOSE HER she is a credit to the company. Polite, down to earth & oh so helpful, thank you "Debs". This was my 1st time using VWFS Rent a Car and from ease of online booking to the service on collection I am a very satisfied customer. Also my 1st time driving an EV and again totally impressed, very very easy & intuitive to use. So as you can gather I am one happy guy!! 100% recommend VWFS Rent a Car...Thanks

7 ottobre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Great car and excellent customer service

This was my first rental in several years. Debbie, the rental agent, was patient and took her time to explain the process to me. The quote was also favourable in comparison to one I got elsewhere. The car was in excellent condition and my overall experience was very good. I would use the service again.

23 settembre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 4 stelle su 5

Great service

Great service from collection through to hand back. Many thanks to Debbie who explained the end to end process clearly and how to effectively use the ID.3.
Service could be improved by ensuring website prices are in synch with operatives systems at the collection centre.

27 settembre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 3 stelle su 5

The vehicle was OK, let down by customer service

The vehicle was OK, exactly as expected.

What wasn't expected was the sudden request for £500 deposit up front for damages even though I'd paid extra for CDW (and this wasn't obvious before I arrived to collect the vehicle), the wrong DOB against driver details, the mileage out was higher than returned and the fuel level was lower than indicated, not to mention the half eaten bag of crisps in the glove box. All in all a rushed rental maybe and vehicles/drivers mixed up?

5 settembre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Hi Andy, thanks very much for taking the time to leave us this review. We apologise for the oversight with the crisp packet left in the vehicle. In terms of the deposit, the deposit details are included when you book the vehicle. Here is the below statement that is supplied on the booking reference:

There will be a security deposit taken in addition to the total rental costs. If booking online, we take the rental charges only and then take a security deposit in the rental location on collection of the vehicle. The deposit can be up to £500, please speak with the Rental Manager to confirm the security deposit amount.

Many thanks.

Valutata 5 stelle su 5

I would definitely use them again.

From initial phone call to return, everything was very professional and friendly. Debbie has great customer service skills and explained everything clearly and in detail.
I needed a 7 seater for a family holiday and the Skoda Kodiaq I rented was perfect. It was presented in perfectly clean condition and performed flawlessly.
I would thoroughly recommend using VWFS Rent-a-Car Marshall Milton Keynes before you try all the usual suspects. I'm sure you wouldn't be disappointed with any aspects, including prices, which are exceptional.

5 settembre 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Excellent car rental

Excellent service. Easy to use website, generous upgrade because the car we wanted was unavailable, fuss free collection and drop off. Will most certainly be using again.

29 giugno 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks for the great review!

Valutata 5 stelle su 5

Debbie at rent a car couldn’t have been…

Debbie at rent a car couldn’t have been more pleasant sympathetic to our needs and efficient felt like talking to a friend very easy smooth transactions collection and delivery was fast and efficient would not hire now from anywhere else highly highly recommend

27 giugno 2022
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks Angela! :)

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