VWFS Rent-a-Car - Milton Keynes Recensioni 

85
TrustScore 5 su 5

4,9

Greyfriars Court, MK10 0BN Kingston, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great communication from Deborah, clear transparent pricing on rental car ( no hidden extras). VW Polo car I chose was fab - it was practically brand new. Given reassurance that should anything happe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class service from Debbie and the team at Marshall VW, two week rental of Golf Estate was delivered without a hitch. Everything we needed to know both prior to and during the rental was expl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely fantastic service. Deborah James is friendly polite professional courteous and knowledgeable. She selected an option to suit our specific needs and the iD3 GTX itself was an amazing choice.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At 13:27 I booked a car online with VWFS Rent-a-Car UK. Clear website. Competitive price. Instant confirmation email. At 13:43 I received a call from Debbie James. She checked in, explained what to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto
  3. Agenzia di noleggio furgoni

Scritti dall'azienda

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informazioni di contatto

  • Greyfriars Court, MK10 0BN, Kingston, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(85)

862 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Exceptional Car Hire

I recently had an exceptional car hire experience that I can't help but rave about. From the effortless online booking process to the immaculate condition of the car upon pickup, every detail was meticulously handled.

The car itself ran like a dream, offering a smooth and comfortable ride throughout my rental period. The modern features added a touch of convenience and luxury to the journey.

What truly stood out was the exceptional customer service. Deborah was friendly & professional, just how it should be. Returning the car was a breeze, wrapping up my experience on a high note.

In summary, VWFS Car Hire at Milton Keynes surpassed my expectations in every way. If you're looking for a hassle-free and remarkable car rental experience, I wholeheartedly recommend giving them a try.

8 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service with a great car

Excellent service with a great car. Was quick and easy for hand over and return, no hassle and the cheapest best car rental around! Deborah was amazing and great with helping, even showed all the features of the car and tips to help save fuel etc. Will definitely be using again when needed.

14 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Customer oriented, 2nd rental

Prompt service, admin takes less than grabbing a cup of coffee, front desk staff are friendly and helpful with customer requests. This is my second rental and wouldn’t hesitate to return for more

1 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

You got yourself a new customer!

Great car, competitive prices, awesome experience! Shout out to Debbie James for a top-notch service! My minor comment is to improve the parking bay situation for customer pickup/return.

2 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

We had a great experience with VWFS…

We had a great experience with VWFS rent-a-car with Deborah at Marshalls MK. We got a great car and great friendly service. We will definitely use this service again.

30 marzo 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 3 stelle su 5

friendly staff

Very friendly staff (Deborah). Helped with every functions of car and even with the cheap charging app. The car was very good. Bit disappointed with the range which we mentioned to her at the end. Also it’s been a week and I haven’t got my deposit back.

If solving these issues, definitely renting again.

20 marzo 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Hi there. We’re able to confirm that your deposit has been sent back to you. Regarding the charge of the car The location have confirmed the vehicle was fully charged up to its maximum range which is stated on this page https://www.vwfsrentacar.co.uk/vehicle-rental/vehicle-details/volkswagen-id.3

Valutata 5 stelle su 5

Great staff support

Deborah made the tedious (but necessary) paperwork a breeze.
Professional, helpful, car was in decent condition, definitely recommend it.

3 marzo 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Superb service

My requirements could probably not have been more simple, but I was made to feel that my short term car hire was the most important piece of business ever.

Debbie is a credit to your organisation, welcoming and friendly, yet totally professional and very efficient.

Thank you

25 gennaio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thank you so much for the review!

Valutata 4 stelle su 5

The staff at the rent-a-car were great

The staff at the rent-a-car were great. Very efficient, courteous and professional.

I didn't give five stars only because I truly hated certain aspects of the ID3 car that I hired (which is not entirely their fault but partially was). Like the car would only charge to 181 miles and then stopped charging. Why? Could this have been fixed first? The heated steering wheel always came on when starting. Why? Could this have been fixed first? And then there's the incredulously dangerous lane keep assist.... well we won't go there. Suffice it to say I nearly killed a cyclist.

20 gennaio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks!

Valutata 5 stelle su 5

Deborah James

Deborah James, Thank you so much for your fantastic service, you are amazing. Price is good and cars is new and process was nice and easy and fun, no faults at all.
Will come back 100%

16 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Thanks for your review!

Valutata 4 stelle su 5

VW ID3 Brilliant but be Aware of Charging Issues

This was my first experience in renting an EV. Brilliant car and excellent pick-up service with Debbie. The return was less pleasant. Debbie had left for the afternoon and I eventually had to involve the Head of Business, Paul. At pickup I made a pre-authorisation of GBP500 in accordance with paragraph 4 of the rental arrangements. Rather than the amount being 'on hold' as stated, it was fully charged to my credit card. Since I was returning to Australia the following day, I needed to get assurance that the debit was going to be reversed. I received written assurance to that effect, and it was duly received, though I lost money due to different exchange rates.

Renters also need to be made aware that it can take many hours to charge the vehicle with most public chargers being only 7kWh with a battery capacity of 58kWh. Overnight charging is the most efficient solution, and this is not always possible for leisure renters.

I was offered a demonstration of the charging process but declined as my daughter owns a Tesla. There are some quirks where the cable will not release after charging. I resolved this by checking an online forum. However, it may be useful for Marshalls to provide a simple cheat sheet to assist renters.

4 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Milton Keynes

Hi Bob, thanks for taking the time to leave a review. Please note that deposit refunds can take up to 3-5 working days. We will take your feedback on board and hope to see you again soon.

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