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Valutata 5 stelle su 5

Kept well up to date with my Mot & service, informative video highlighting anything that needed attention along with pricing. Quick service had my car back in no time at all, team are all lovely to de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the gearbox serviced on my VW Touran at Volkmaster, and I’m very pleased with the experience. Their customer service was outstanding. Kate and Jordan were welcoming, friendly and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. anche in
  3. Carrozzeria
  4. Ispezione dei veicoli
  5. Servizio auto
  6. Servizio di restauro di automobili
  7. Servizio di rimozione delle ammaccature

Scritti dall'azienda

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

610 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(610)

292 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Service

I’ve used Volksmaster Bury for almost two years and they’ve been great. Staff are knowledgeable, friendly and helpful.

9 aprile 2026
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Risposta di Volksmaster

Thank you so much for the great comments and 5-Star review, James :)

Valutata 5 stelle su 5

The staff are fabulous and really…

The staff are fabulous and really helpful. Quote given before work and did not change. Process was really easy and professional. Will be using from now on for my daughter's VW. Half the price of VW itself. The reception girls are a friendly bunch. 5 star from me.

1 aprile 2026
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Risposta di Volksmaster

Thank you so much for the 5-star review! We’re thrilled to hear you had such a smooth experience with us. We know how important it is to have a reliable place for a family member's car, so we’re honored that you’ll be trusting us with your daughter’s VW moving forward. Our reception team will be so happy to hear your kind words—we’ll see you both next time!

Valutata 5 stelle su 5

Positive Experience at Volksmaster

Recently took my Audi TT for a full service. First time I've used Volksmaster. Overall very positive experience with updates provided during the service to advise on progress of work and collection time. Follow up made the next day to ensure there were no issues. Video of vehicle condition helpful. Professional service - main dealer standard with personal touch.
Only concern related to parking. Once completed the car was moved to a public road - it wasn't a major risk but I would have preferred the car to have been kept on the forecourt.

30 marzo 2026
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Risposta di Volksmaster

Hi Mark, thanks so much for the great comments and 5-Stars - We are pleased you were happy with our services. Apologies for the parking, we are looking at ways to manage this better :)

Valutata 5 stelle su 5

Took my audi A3 for inspection due to…

Took my audi A3 for inspection due to unusual noise, issue diagnosed and repaired on the same day!! Car now runs perfect. Great customer service. Also had a follow up phone call to make sure I was happy and everything was ok with the car. Will be returning for future work! Thanks.

27 marzo 2026
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Risposta di Volksmaster

Thank you for the 5-Star review, Sean! We are pleased you were happy with our services :)

Valutata 5 stelle su 5

Highly recommended. Great local service

Friendly service, as planned smooth drop off and job completed in good time and clear communication.

ONLY slight gripe, and it's small. I know site is short on space, and vehicles are parked locally on street or adjacent apartment car park. Writing the ACTUAL location on the back of the paper tag attached to keys when your staff park it up would be helpful, instead of customers walking about in the rain trying to find their own car (mine was right up near the Courts) after being sent to adjacent car park or on the road outside.

30 marzo 2026
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Hi thank you for the 5-Stars and great comments. We are happy you were pleased with our services! Also, apologies for the parking issues. It is something we are looking into and what you have suggested is a great idea. I will feed this back and see what we can do to resolve this :)

Valutata 5 stelle su 5

Great customer care

Great customer care from the ashton road branch, last minute booking, kept upto date thought the day. Bringing all my cars here

16 marzo 2026
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Many thanks for the 5-Stars and great comments!

Valutata 5 stelle su 5

Helpfull high quality service at a good price from Volksmaster

Ive been a customer at Volksmaster ever since it opened, first with Volkswagens and now with a BMW. Its a totally reliable company with well informed staff. Last week was a good example. I had an MOT and a new battery. Helpful comments and no unnecessary repairs proposed. Jack the technician who fitted the battery showed me how to take the boot apart to disconnect the battery when I am away for long periods ... the sort of help that is very rare from main dealers.

26 marzo 2026
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Risposta di Volksmaster

Hi Anthony, we are pleased you were happy with our services and are appreciative that you highlighted that our technician showed you how to take the boot apart to help you in future. Unlike main dealers, we like to advise our customers as much as possible so that they understand their cars better, rather than gate-keep the information so that we can squeeze every penny like the dealers do . Thank you for the 5-Stars!

Valutata 5 stelle su 5

First class service as always.

I have been going to Volksmaster for years, I have trusted them with my polo, golf and recently with my T6 campervan. They have always done a first class job from start to finish the use of top quality parts is reassuring and adds to the confidence I have in them, from the first experience I had with them it was no surprise to me to see them go from strength and live up to their motor confidence in quality. Keep up the great work guys 👍

20 marzo 2026
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Hi David, thanks so much for your continued support over the years as well as your great comments and 5-Stars! We are pleased you're happy with our services :)

Valutata 1 stelle su 5

After paying £105 for an initial…

After paying £105 for an initial inspection of my Audi Q3 I was asked to rebook a further two hours for more inspection a further £210 !! I had an appointment today at 10.00 - I returned at 12.00 and the car had not been touched saying they had been very busy !!! No call to explain- killing two hours in Heywood is no mean feat !! Be warned.
Update - the manager called me today (26th) with apologies and an offer to half the two hour inspection cost and collect and deliver my car ! A very appreciated gesture - all good !!

25 marzo 2026
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Hi Steve, We had an unexpected staffing issue on the day of your booking which put us behind by a couple of hours, this is a rarity and we still ensured the inspection was carried out that day. Further to this, your vehicle did require further testing which isn't our fault. We feel it is unfair for you to leave a 1-Star review, especially since you're booked back in with us at the beginning of April for the additional testing.

Valutata 4 stelle su 5

Pleasant staff and up front with…

Pleasant staff and up front with services and prices, an all round great experience (Including the Licorice!) except for one issue.

Lack of toilet facilities for customers (which I partly understand) my journey from home to Volksmaster Ashton Road, Oldham should have been approximately thirty minutes but turned out to nearer ninety minutes because of roadworks/traffic. I was forced to use a nearby local establishment for an urgent PNB.

Had I been accommodated for a PNB at VM, I would have awarded them a five star review vice the four star review.

23 marzo 2026
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Thank you so much for the kind words about our service! We’re glad we could get you back on the road. Regarding the restroom, we apologize for the inconvenience. Because our facilities are located at the back of the workshop, insurance and safety regulations prevent us from allowing customers to walk through the active work area. We appreciate your understanding and look forward to seeing you again!

Valutata 5 stelle su 5

First time we have used Volksmaster

First time we have used Volksmaster , we had two cars serviced their and had a very good experience and will be using them again.

17 marzo 2026
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Hi Chris, Thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Valutata 5 stelle su 5

Great service

Great service , always try to give an appointment that works with me being self employed, from dealing with receptionist to picking my vehicle up the service is quality.

20 marzo 2026
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Thank you for your 5-Star review :)

Valutata 5 stelle su 5

A much better alternative to VW Main Dealers

Superb service all around. Lovely staff, great communication, great offers including discount on MOTs etc.

I've switched from main dealer servicing to Volksmaster Bury for future work on my 23 plate Golf.

20 marzo 2026
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Risposta di Volksmaster

Hi Scott, it's great to welcome you aboard. Thanks so much for your trust and business as well as the 5-Star review :)

Valutata 1 stelle su 5

I put my car in for a diagnostics to…

I put my car in for a diagnostics to find out what was wrong with my car they told me it was the head needed skimming water pump cam belt changing wanted 3500 to fix it I tuck my car back 100 pound it cost me for the diagnostic I then took my car to another garage to be looked at and it was not what they said it was the turbo and the price to fix my car was a lot cheaper then they quoted me this company was telling me work needed doing when it didn’t they want me to pay for work that didn’t even need fixing

23 novembre 2025
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Risposta di Volksmaster

Hi Sean, you came into us 3 months ago to apply to have the repair carried out by your warranty. We stand by our findings and stress that the work does require completing. There is a huge difference between a temporary repair and a correct repair :)

Valutata 5 stelle su 5

Transparent pricing and good…

Transparent pricing and good communication. The video walk around of my car was clear and they took the time to go through the diagnostics. Definitely recommend.

20 marzo 2026
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Risposta di Volksmaster

Thank you for the 5-Star review - We are pleased you were happy with our services :)

Valutata 5 stelle su 5

Once again I bring to you a 5 star…

Once again I bring to you a 5 star rating for Volksmaster. This time I had the pleasure of entrusting the experts with rectifying a couple of bodywork issues on my Golf GTi. From start to finish, I was kept in the loop, there was no fuss and was delighted with the service. I cannot recommend Volksmaster highly enough and I will certainly be calling on their expertise again.

16 marzo 2026
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Risposta di Volksmaster

Hi Chris, we are pleased you were happy with our services and quality of repair. Thank you for taking the time to leave us a 5-Star review :)

Valutata 5 stelle su 5

Quality again at Bury!

Once again used Bury branch, this time for MOT. Dropped off pre 8am and picked up at 9. Most efficient garage I have ever dealt with. Clean bill of car health for another year. Thanks to all staff once again, friendly and knowledgable.

17 marzo 2026
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Risposta di Volksmaster

Hi, we are pleased you were happy with our services! thank you for the 5-Stars :)

Valutata 5 stelle su 5

Always use Volkmaster for my services…

Always use Volkmaster for my services and first time for MOT. Always provide a very good service. Pick up and drop off is also very handy

19 marzo 2026
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Risposta di Volksmaster

Hi Johnny, thanks so much for the 5-Star review, we are pleased you were happy with our services :)

Valutata 5 stelle su 5

Bury - Component replacement and MOT

Recently used the Bury branch for new shocks, pads and MOT for my car. Work was done quickly at a good price. Overall experience was great. Definitely recommended

18 marzo 2026
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Risposta di Volksmaster

Many thanks for the 5-Star review, Josh! We are pleased you were happy with our services :)

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