Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kept well up to date with my Mot & service, informative video highlighting anything that needed attention along with pricing. Quick service had my car back in no time at all, team are all lovely to de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the gearbox serviced on my VW Touran at Volkmaster, and I’m very pleased with the experience. Their customer service was outstanding. Kate and Jordan were welcoming, friendly and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. anche in
  3. Carrozzeria
  4. Ispezione dei veicoli
  5. Servizio auto
  6. Servizio di restauro di automobili
  7. Servizio di rimozione delle ammaccature

Scritti dall'azienda

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

609 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(609)

292 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very thorough and polite service and…

Very thorough and polite service and always keep the customer informed.
Ashton Rd Garage.

1 maggio 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Terry! We are pleased you were happy with our services, thanks for taking the time to leave a 5-Star review :)

Valutata 5 stelle su 5

Regular customer

Regular customer. Always the great service

1 maggio 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Many thanks for the 5-Star review, Bradley :)

Valutata 5 stelle su 5

Always a friendly and professional…

Always a friendly and professional welcome from the team at Volksmaster Oldham. This time they have gone over and above for me, I had an emergency whereby I could not secure my car, I took it in for a quick bit of advice and to book ASAP, they took in my car and made time on the day to fix and make it safe again. As ever a full debrief of the work done and ensuring I was happy with that before I left. Superb personal service and value for money.

29 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Rich, many thanks for the amazing feedback and 5-Stars. We are pleased you were happy with our services and appreciate the feedback :)

Valutata 5 stelle su 5

Jordan and reception staff were…

Jordan and reception staff were knowledgeable and friendly.
The bodywork finisher and paint sprayer was very obliging and helpful.
The work done on my car was second to none - absolutely perfect.
Thank you for looking after me and my car. Highly recommend.

1 maggio 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Many thanks for the exceptional feedback and 5-Stars, Nikki! We are pleased you were happy with ourt services :)

Valutata 5 stelle su 5

First class as always

First class as always. I've been visiting Volksmaster since moving to Bury in 2001, having owned a couple of VW Golfs, an Audi A5 and two Audi Q7s. Very knowledgeable and helpful and experts with these cars. This time the tailgate wasn't opening on my current Q7, and the night before my visit I had a problem with the sunroof too. Took it in, they put a new lock on the tailgate fixing that issue, and resolved the sunroof problem FOC. First class & highly recommended. Prices always reasonable considering the level of expertise provided.

29 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Brian, wow what an amazing review! Thanks so much for your custom over the years as well as the great comments and 5-Star review :)

Valutata 3 stelle su 5

Unmatched Experitse but careless speeding on test drive

The service was exactly what I needed. I needed a Turbo actuator replacement on 2.0 TDI. Everyone was quoting crazy amounts and was saying it would take them 6-7 hours to replace it for me and had to take the turbo out for it. Volkmaster did it in 2 hours. However they did speed in my car when they took it for a test drive. Wouldn't be bothered by it but I have a blackbox installed.

24 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Hamza, we are happy to have resolved the issues your car was facing. I'm sorry to hear about the potential speeding, we are currently investigating this issue to find out what happened.

Valutata 1 stelle su 5

Golf GTD

Golf GTD, attended garage knowing that the glow plug on number 4 needed replacing, I told them. Still they insisted that they run a diagnostic test, told them over the phone it didn't need it and just wanted the work completing. Wife turned up with the car this morning as I'm in work and they ran a diagnostic test only to find what they have already been told and what we knew. she was then told to change the plug would be £80 (no doubt plus vat, so £96) and we were being charged £60 for the diagnostic (that also would probably include Vat, £72) so for the grand total of £168 I would have one glow plug changed.
Back street garage charging Dealership prices. Unable to follow clear instructions and decide to do what they want to do at the customers cost. No doubt they will try and justify their actions in a response however the facts remain a £20 glow plug at £168 is a ripoff. Save yourself and Avoid!!!
Update- As if by magic my crystal ball was right..Justification from garage, only there is a flaw to their response they didn't deal with me, they dealt with my wife and yet they state I was the one who was angry? keep digging because it's just adding to my poor experience of using your backstreet garage.

24 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Andrew, you have misunderstood every single step of the process, lost your temper and used it to make us look bad... First of all, we often carry out work without an investigation when our customer requests it. However, you did not request this, you advised that you have a warranty and wanted to claim under said warranty. No warranty company will pay for a repair without a diagnostic report, we made you aware of this and you agreed to go ahead with diagnostics. We even sent you a booking confirmation email which states this clearly as well as stating the price... which is £60 INCLUDING vat. We quoted you £64.02 including VAT to replace the glow plug, the genuine plug itself (Part number: 04L 963 319 E) is £32.52 including VAT. We added 0.3 hours labour, which is fair. Your warranty company rejected your claim and you didn't want to go ahead and became seemingly angry at us.

Edit: it's not magic, just facts. The booking confirmation was sent to your email address but you managed to miss that and fail to communicate with your wife. This is no fault of our own.

Valutata 5 stelle su 5

Absolutely amazing service

Absolutely amazing service, took my vw to them and I cannot fault them at all, had a dsg service, picked her up not long after and they’d washed and vacuumed my car for me! Really good price aswell, was expecting to be charged alot more, definitely only using this garage in future

23 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Many thanks for the great comments and 5-Stars, Katie! We are pleased you were happy with our services :)

Valutata 5 stelle su 5

My car needed considerably more work…

My car needed considerably more work than I expected, but everything was clearly explained and I was kept fully updated on the costs throughout. The staff were friendly, helpful, and easy to deal with. The car was also cleaned before I collected it, which was a great touch. Excellent service.

22 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Harry, we understand car repairs can be stressful, especially given the unforeseen work. We are glad to have got the issues resolved and hopefully the next time we see you, it's for routine maintenace. Thank you for the 5-Star review :)

Valutata 5 stelle su 5

First experience with VolksMaster…

First experience with VolksMaster (Heywood branch), they did a few thousand pounds' worth of work on my car, initially it was in for just a full service and MOT but this escalated after they identified some critical work that needed carrying out, no doubt saving me time and money in future.

They supply a video with walk-around showing any issues and briefly explaining the reasoning. These additional items are then clearly sent in a breakdown invoice via email where you can tick on the additional work you want doing, along with the price. Once authorised the team can get on to it while the car is still with them.

I had one misunderstanding with them but it was addressed, they were very responsive and reasonable.

Car was returned washed and lightly vacuumed, though the vac was fairly cursory - large bits still on seats and the boot wasn't touched. It's a bonus most garages don't offer, but worth noting given they advertise it.

I'd use them again, I haven't driven my car yet - it just arrived back but I'll likely take it there for regular servicing in future if everything is as it should be after driving it a few hundred miles.

17 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Thank you for choosing VolksMaster Heywood for such a significant amount of work on your car. We truly appreciate you trusting us with your MOT, service, and the subsequent critical repairs.

It’s great to hear that you found our video walk-around and digital authorization process helpful; we aim to make the repair process as transparent and seamless as possible so there are no "hidden" surprises. We also appreciate your patience regarding the misunderstanding we encountered. We believe the true test of service isn't just when things go perfectly, but how we handle things when they don’t, so we’re glad we could resolve that to your satisfaction.

Thank you also for your honest feedback regarding the valet. While we include this as a complimentary "thank you" to our customers, we clearly missed the mark on the vacuuming this time around. We’ve shared your comments with our valeting team to ensure we’re more thorough across the board—including the boot!

We look forward to hearing how the car feels after you’ve put a few hundred miles on the clock. If you need anything at all as you get back on the road, please don't hesitate to reach out.

Valutata 5 stelle su 5

Smiley reception

Smiley reception. Kept informed on progress. Latest video diagnostics gives assurance. Vehicle returned after wash and vac.

16 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Thank you for the 5-Star review and great comments, Stuart. We are pleased you were happy with our services :)

Valutata 5 stelle su 5

Excellent garage

After being scammed by other garages. I’ve been a customer for around 9 years. Gave them a fair few vehicles over the time and never been disappointed. Their quality of work is excellent and one you won’t find at other independent garages. If I had a jet I’d probably get that fixed here too 😂😂.

11 marzo 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Mo, thanks for the great feedback and 5-Stars! Thanks also for your continued support and custom, we really do appreciate it and it's always a pleasure to work with you! We will soon be opening Volksmaster aerospace so will let you know once it's up and running hahaha

Valutata 5 stelle su 5

Passat cooling system.

No nonsense approach honest quick, and carry the work out to a high standard. Who needs lying dealerships who rip you off. With no respect. Thanks bury volksmaster. Steve manager and staff.

14 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Thanks Paul for the 5-Star review and great comments :)

Valutata 5 stelle su 5

Excellent service from the professional…

Excellent service from the professional team at Heywood as usual. Recommended thank you.

13 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Thank you for the 5-Star review! We are pleased you were happy with our services :)

Valutata 5 stelle su 5

Repairs on audi a6

Good service and work,kept updated and Well informed by Amanda who was excellent

14 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Many thanks for the 5-Star review and great comments, Graham!

Valutata 5 stelle su 5

Volks master Ashton Road.

Volks master Ashton Road.
What can I say, I know why they are the specialist I bring my car over from Wales to these guys. I had my car in four different garages over here in my area charged me a fortune and car was worse than it went in. My brother in law takes his car to Volks master Ashton road and recommended them so I did they have sorted my car right out diagnosed every problem and fixed it still need to go back a few more times to get my car spot on but at least it is getting there now. All staff are very friendly and accommodating. Big shout out to Kat on reception. You get a cracking video of your car while they inspect it totally transparent. Real technicians obviously trained by old school lads. Seriously take your car here.

10 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Hi Adrian, It’s a long way to come, but we’re glad we could make the trip worth your while! There’s nothing worse than paying a fortune and getting a car back in worse shape, so we’re just happy to get you back on the road properly. We’ll let Kat know she’s a star! We believe in being transparent, so we're glad the videos help you see exactly what we see. Thanks for the great comments and 5-Stars :)

Valutata 5 stelle su 5

Great Service

I’ve used Volksmaster Bury for almost two years and they’ve been great. Staff are knowledgeable, friendly and helpful.

9 aprile 2026
Non scritta su invito
Logo di Volksmaster

Risposta di Volksmaster

Thank you so much for the great comments and 5-Star review, James :)

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più