Vodafone UK - Thurrock Lakeside Experience Recensioni 

200
TrustScore 5 su 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got us a better deal immediately, and gave smooth and clear instructions on setting up the 5G hub. Great service.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(200)

40.266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Service

Was served by Maz. The guy’s service was top tier. Big up yourself G.

30 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Ouby,

Thanks for the lovely review and fantastic support for Maz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Everything

Everything

13 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Both Denisa & Syed were fantastic help

Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless

12 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Richard,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Maddi was a great help from lakeside…

Maddi was a great help from lakeside branch. Very helpful

10 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Noman,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Naz the customer advisor we dealt with…

Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.

4 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sales assistant denisa had great…

Sales assistant denisa had great customer service and skills

20 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Leanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks to nizam I purchased a new phone…

Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation

13 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Joanne,

Thanks for the lovely review and fantastic support for Nizam .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience with Vodafone

Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase

7 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Reka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Maria

I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.

15 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Dean, ​

Thanks for the lovely review and fantastic support for Maria. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Toul was very helpful when changing my…

Toul was very helpful when changing my phone and broadband

19 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

On Sunday

On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.

15 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Marcin,

Thanks for the lovely review and fantastic support for Marysia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone lakeside

Naz was amazing, knew exactly what he was talking about - very easy process!

17 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Sophie,

Thanks for the lovely review and fantastic support for Naz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great and Denisa was brilliant to help…

Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me

15 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Kirti,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Maddi

Maddi

Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone

25 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came in

Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent

21 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Carson,

Thanks for the lovely review and fantastic support for Maz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tanzeel was amazing and so patient

Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.

20 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Maddi - Vodafone Lakeside

I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.

Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!

19 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Alia.

We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.

15 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Luminita,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I visited the Vodafone store at the…

I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.

Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.

We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!

1 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey Marek,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The setup of my new business account…

The setup of my new business account was very helpful. The customer service was outstanding, particularly from Denisa who was exceptional.

10 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Thurrock Lakeside Experience

Risposta di Vodafone UK - Thurrock Lakeside Experience

Hey there,

Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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