Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Leggi di più
L'azienda ha risposto
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Leggi di più
L'azienda ha risposto
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
L'azienda ha risposto
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Leggi di più
L'azienda ha risposto
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Regno Unito
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Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
Zeyneb helped me set up my new iPad in store. Thank you for your service and patience.

Risposta di Vodafone UK - Solihull Crescent Arcade
I was served by Zee who made us feel very welcome and explained everything very well.

Risposta di Vodafone UK - Solihull Crescent Arcade
I was served by Zee who helped me and the wife upgrade our plans. Great service

Risposta di Vodafone UK - Solihull Crescent Arcade
Absolutely fabulous friendly helpful went beyond her job role to help me, Zeyneb is highly recommended as management material
Helen

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi was a real gent and I would not have switched without him. Top man and knows his stuff

Risposta di Vodafone UK - Solihull Crescent Arcade
Went in to Vodafone and met a wonderful chap called Waasi. He went above and beyond and assisted me with all my queries. Great job.

Risposta di Vodafone UK - Solihull Crescent Arcade
William made it very easy to upgrade and simple. Great fast service. Thank you

Risposta di Vodafone UK - Solihull Crescent Arcade
Zeyneb, can not fault the service provided, extremely friendly and delivered the best deal for myself honestly brilliant would recommend anyone.

Risposta di Vodafone UK - Solihull Crescent Arcade
Thank you very much Wassi! - a special shout out to you for your professional service and welcoming service.

Risposta di Vodafone UK - Solihull Crescent Arcade
Wasim was such a pleasure to assist me with my enquiries and has been very helpful and he has such great customer skills

Risposta di Vodafone UK - Solihull Crescent Arcade
I had a great experience at Vodafone thanks to Zeyneb. She was incredibly helpful and patient while assisting me with getting my SIM card set up. She explained everything clearly, made the whole process quick and stress-free, and ensured I understood all the details before I left.
Her friendly attitude and professionalism really stood out. It’s always refreshing to receive such excellent customer service. Thank you, Zeyneb, for your outstanding help!

Risposta di Vodafone UK - Solihull Crescent Arcade
Really helpful, friendly and positive, despite some complicated requests and issues with changes to the account.

Risposta di Vodafone UK - Solihull Crescent Arcade
Friendly service, everything explained simply and thoroughly.

Risposta di Vodafone UK - Solihull Crescent Arcade
William was superb and help set up my phone

Risposta di Vodafone UK - Solihull Crescent Arcade
Absolutely amazing, William sorted out my home broadband and new Apple Watch ⌚️

Risposta di Vodafone UK - Solihull Crescent Arcade
Zeyneb & Hassan greeted me with exemplary customer service, made me feel welcome & at ease.
Their thorough understanding of technical specifications & contractual options ensured a swift & seamless process - with the competitive packages available I left with more than what I came in for!
Big thank you to them for their time & amazing customer service.

Risposta di Vodafone UK - Solihull Crescent Arcade
Short, sweet and simple. Waasi is a top G! Had everything boxed off for me in a quick and efficient manner. No time wasting or beating around the bush.

Risposta di Vodafone UK - Solihull Crescent Arcade
I had an excellent experience at Vodafone thanks to one of their in-store team members (Hassan) who took the time to walk me through the features and technology of the iPhone 17 and the different versions. From the moment I asked for help, they were patient, knowledgeable, and genuinely enthusiastic about making sure I understood what makes this device stand out.
They explained everything clearly — from the upgraded camera system and performance improvements to the display technology and battery enhancements — breaking down the technical details in a way that was easy to understand without feeling oversimplified. I especially appreciated how they tailored the explanation to how I actually use my phone day-to-day, highlighting features that would matter most to me rather than just listing specifications.
What really stood out was their professionalism and honesty. There was no pressure to rush or upsell — just helpful, informative guidance that made me feel confident in my decision. It’s rare to find someone who combines strong product knowledge with such a friendly and approachable attitude.
Thanks again, great in store staff!

Risposta di Vodafone UK - Solihull Crescent Arcade
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