Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Leggi di più
L'azienda ha risposto
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Leggi di più
L'azienda ha risposto
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Leggi di più
L'azienda ha risposto
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
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We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Regno Unito
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I had an excellent experience at Vodafone thanks to one of their in-store team members (Hassan) who took the time to walk me through the features and technology of the iPhone 17 and the different versions. From the moment I asked for help, they were patient, knowledgeable, and genuinely enthusiastic about making sure I understood what makes this device stand out.
They explained everything clearly — from the upgraded camera system and performance improvements to the display technology and battery enhancements — breaking down the technical details in a way that was easy to understand without feeling oversimplified. I especially appreciated how they tailored the explanation to how I actually use my phone day-to-day, highlighting features that would matter most to me rather than just listing specifications.
What really stood out was their professionalism and honesty. There was no pressure to rush or upsell — just helpful, informative guidance that made me feel confident in my decision. It’s rare to find someone who combines strong product knowledge with such a friendly and approachable attitude.
Thanks again, great in store staff!

Risposta di Vodafone UK - Solihull Crescent Arcade
Just want to take a moment to appreciate the customer service of Hassan from Vodafone gave me excellent advice and help. I would highly suggest dealing with Hassan when there. He provided me and my wife with great deals putting his full effort into allowing us to leave happy.

Risposta di Vodafone UK - Solihull Crescent Arcade
⭐️⭐️⭐️⭐️⭐️
I want to give a huge shout-out to Hassan Hussain for the incredible support he gave me at Vodafone. Hassan has been absolutely amazing from start to finish—professional, patient, and genuinely committed to helping me with everything I needed.
He explained everything so clearly, made sure I understood all my options, and went the extra mile to make the whole process simple and stress-free. It’s rare to find someone who truly cares about providing great service, but Hassan does exactly that.
Vodafone is lucky to have someone like him. I couldn’t be happier with the help I received—thank you, Hassan!

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi was very nice and helpful, would definitely got to him everytime

Risposta di Vodafone UK - Solihull Crescent Arcade
Zeyneb provided 5 star service and completely understood my needs as a customer from the outset. Thank you so much!

Risposta di Vodafone UK - Solihull Crescent Arcade
The two in store on 24th february at 5.30 were fantastic. I had a stressful situation regarding payment issues and it stated id missing payments when I hadnt and they were able to advise me quickly, appropriately and efficiently. Wouldn't recommend to go back to them anytime!

Risposta di Vodafone UK - Solihull Crescent Arcade
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull spent more than 2 hours with us to resolve the situation. Would have given them 25 stars. Helpfulness well above and beyond call of duty.

Risposta di Vodafone UK - Solihull Crescent Arcade
William was absolutely amazing!!!! Stayed late to get everything sorted for us with no complaints. Super friendly. Very knowledgeable. Best experience!

Risposta di Vodafone UK - Solihull Crescent Arcade
William was really helpful and efficient

Risposta di Vodafone UK - Solihull Crescent Arcade
Been in today to Vodafone store and the Sales advisor William provide such a great help in advising me on my package and saving me money.

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi was very quick and efficient service. Problem solved, far more helpful than Vodafone customer service online or phone. Thank you!

Risposta di Vodafone UK - Solihull Crescent Arcade
Called into the Solihull shop just to enquire about our plans. William welcomed us in and reviewed all our numbers. And discovered that we qualified for some new line tariffs through our loyalty. Explaining everything to us and saving us some money at te same time Very pleased with the service. Thank you

Risposta di Vodafone UK - Solihull Crescent Arcade
Great service, William help transfer all my data and setup my new samsung mobile

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful, very polite,credit to the company

Risposta di Vodafone UK - Solihull Crescent Arcade
Hassa has been fantastic and saved me a lot of money on my Pay Monthly deal, he was very informative and really enthused to help me.

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi has been a pleasure to deal with and has helped me reduce my monthly costs drastically giving me the best deals

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi made my experience extremely pleasant. Thank you

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
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