Vodafone UK - Solihull Crescent Arcade Recensioni 

761
•
TrustScore 5 su 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

L'azienda ha risposto

Valutata 5 stelle su 5

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

761 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

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(761)

42.851 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Goid job Sam

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good job Sam

18 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good experience in vodafone store

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

18 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hi Meg, thank you so much for your wonderful review and the amazing support you’ve shown for Jake, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Very informative

Very informative. Take the time to listen to customer complain.

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Have been struggling accessing my…

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me fix this and u couldn't have asked for two nicer gentlemen, they are a credit to the company

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We were unable to contact 3 on the…

We were unable to contact 3 on the phone so we went to the shop. Jai sorted everything for us. Thank you.

16 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

What a sweet Girl

What a sweet Girl, Nim was so helpfull. I was really stressed and she was so kind and helpful. Fabulous service.

16 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Every thing is going well

Every thing is going well

15 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Theresa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ray was super helpful and explained my…

Ray was super helpful and explained my new plan and phone. Great customer experience

12 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Geji

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service . Served by jay

12 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came into store this morning to get a…

Came into store this morning to get a phone upgrade and was assisted by sales advisor Ray, from the moment i walked in he showed me options on all the phone offers they have and found me the best deal to suit my needs, he was very helpful and answered every question that i needed to know. He went above and beyond to give me the best experience. Definitely recommend coming into the Solihull branch.

12 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service by jay

Fantastic service by jay

11 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hi Ian, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Great experience, great deal!

I was dealt with by Sam who was incredibly polite and friendly. Sam made it really easy and simple and did what she could to give me the best deal possible. Very happy with my experience 👍🏻

10 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hi Adam. This is really lovely to hear! We're so pleased that our team member made your experience easy and simple, and helped you get the best possible deal. We truly appreciate your positive feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valutata 5 stelle su 5

Extremely helpful every time I need…

Extremely helpful every time I need information or help.
Staff are very friendly and very patient.
It’s great to have the face to face support.

9 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ray is brilliant

Ray is brilliant! Found the best package with unlimited date, call and text with an amazing discount for me. Highly recommended!

7 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hi Fei. This is fantastic to hear! We really appreciate the feedback about the great package and discount that was found.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valutata 1 stelle su 5

Appalling service from Zee and Mo

Appalling service from Zee and Mo

My complaint number: 260906104676604

6 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hi there, We’re sorry to hear about your experience, Jac, and the frustration caused. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.

If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.

We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zeee

Zee
Absolutely brilliant service, factual and helpful and sorted in a short space of time

5 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today Mo was very helpful.

Today Mo was very helpful.
I would deffinately recommend Vodafone in Solihull Touchwood if you are looking for a new phone contract

5 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mo was absolutely great..

Mo was absolutely great... 20 out of 10 for service, knowledge, queries etc. 100% will recommend.

5 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mo and Zee

Mo and Zee
Very helpfull did everything to help me with my new phone very happy 😂😂😂

5 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Maxine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good customer service helpful staff

Good customer service helpful staff
Honest and reliable good advice from Zee
Thanks Vodafone

5 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade

Hey Liaqat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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