Vodafone UK - Newport Friars Walk Recensioni 

198
•
TrustScore 5 su 5

4,8

Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA Newport, GB

•

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Valutata 5 stelle su 5

Excellent service, Pedro served us and was professional and friendly the whole time. He found us the best deal for a new Samsung S26 Ultra and let us pick the colour. Highly recommend the Newport stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Think it was the manager who served us mainly (but spoke to one of his colleages just before that) - we needed mobile broadband urgently (existing provider cancelled our contract too early and could n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our recent visit to Vodafone, Friars Walk, Newport. We went in to upgrade to new phones. Haris greeted us and dealt with our upgrade. He professionally took us through every step of the process. There... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Been a customer with Vodafone many years n dealt with alot of different members of staff but Amna from friars walk newport ABSOLUTELY fantastic. Very very kind helpful n guided me to the best plan to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA, Newport, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(198)

41.364 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Change of phone contract

Syeda in Newport was very friendly and knowledgable when upgrading my phone. It made the whole process a lot easier to understand whilst changing my device and airtime plan.

Order number: CDH-0000017427723678

13 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service by naz

8 luglio 2025
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Risposta di Vodafone UK - Newport Friars Walk

Hey Rod,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Naz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Shop at Vodafone

Hii! Today we came at Vodafone Newport and the sale assistant was very nice very co operative

8 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Abu,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

They were very helpful especially …Syeda. She is very customer caring

They were very helpful especially Syeda wow what a lovely lady

7 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Agatha,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lauren at the Newport store made the…

Lauren at the Newport store made the upgrade that I was interested in easy.
Gave me the pros and cons of different choices I may of been interested in. Great service

5 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Colin,

 

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Lauren was super helpful

Lauren was super helpful. Sorted my phone upgrade so quickly and a super friendly service. Thankyou!

14 giugno 2025
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Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Amy,

We're happy to hear that your phone upgrade was handled quickly and with friendly service.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Syeda for making the process…

Thank you Syeda for making the process smooth. Great experience overall.

12 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Sardar,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amna was very helpful with my upgrade…

Amna was very helpful with my upgrade thank you so much

28 maggio 2025
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Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Stephen. Thank you for your review for Amna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lauren was super helpful,informative…

Lauren was super helpful,informative and got me the best deal,would highly recommend!!!

26 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Dai,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful assistant

Very helpful assistant nazia

19 maggio 2025
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Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Syeda was very helpful and polite and…

Syeda was very helpful and polite and offered good advice to get to what we wanted.

11 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amna is very helpful and has been very…

Amna is very helpful and has been very friendly and when i comeback to the shop I tend to look for amna as she is very helpful and kind.

22 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Laura,

Thanks for the lovely review and fantastic support for Amna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lauren was very helpful and made the…

Lauren was very helpful and made the experience enjoyable

15 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Adam.

We're happy to hear that your experience was enjoyable and that our agent Lauren was very helpful.

Thank you for your positive feedback,
Vodafone Social Media Team

Valutata 5 stelle su 5

We had a really nice experience with…Syeda

We had a really nice experience with Syeda. She made it more comfortable with the process. The way she approached was really good

8 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Pranavu,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service by Nazia

1 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hey Amaan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amna was very helpful and friendly with…

Amna was very helpful and friendly with my upgrade thank you so much

20 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Graham,

This is a great review for Amna. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Top service

Top sevice from connor, cheers for sorting the new phone!

12 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Chris,

Thanks for the great feedback for Connor, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks to Syeda

Thanks to Syeda, really impressed by your service.you did a great job .Thank you.

12 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Isratjahan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

We was greated upon entering the store…

We was greated upon entering the store Naz was amazing from start to finish explained everything in detail got me what I wanted highly recommen Naz she was amazing our ordered number is 0000000367990225

12 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hi Sam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Transfered my Phone Plan in one day

Transfered my Phone Plan in one day, very polite service. The sales rep named Lauren was very polite and got the job done fast.

10 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Newport Friars Walk

Risposta di Vodafone UK - Newport Friars Walk

Hello Sam,

It's great to hear about the positive experience which you've had with Lauren. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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