Vodafone UK - Newcastle Eldon Square Recensioni 

181
TrustScore 4.5 su 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Will at Newcastle upon Tyne Vodafone store was extremely helpless with patience and showing professionalism throughout after spending many hours, so I cannot go without giving him credit because was w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Newcastle Eldon Square

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

181 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(181)

39.923 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Wanted a new phone so went to Eldon…

Wanted a new phone so went to Eldon Square staff were very happy to help and thank you too taz very helpful he is definitely a 5 star for taz

7 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Shaun,

Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz was really helpful and helped me…

Taz was really helpful and helped me solve the issues that I’ve been having with my sim card. Thank you, Taz!

7 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Puteri,

Thanks for the lovely review and fantastic support for Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steph was a great help

Steph was a great help, explaining everything clearly and at my pace! I felt that I was a valued customer

5 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service received from Steph

Great service received from Steph. Very helpful, went the extra mile to assist and explained everything! Thanks a bunch 😁

5 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Lynda,

Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service - Fast and efficient

Great and efficient - knew what to do and overall good experience and service.

5 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and understanding

Very helpful and understanding

4 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Liv,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

The service in the Jesmond area of…

The service in the Jesmond area of Newcastle upon Tyne is absolutely disgusting only 13mbps whilst paying £31 a month for the stupid contract ridiculous get it sorted now I'm a vulnerable adult and I need good service in case something happens to me

26 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey,

Thank you for taking the time to share your experience. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: vodafone.uk/2LCJiTm. Alternately you can contact our social media team via Facebook at vodafone.uk/3lCYUxW or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service in store in…

Excellent customer service in store in Newcastle Eldon Sq to resolve a connectivity issue to my Apple Watch. Dan and Bernie were superb; they fixed the issue and explained what they were doing-thank you. Proven again that it is much easier to talk face to face.

17 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Dan and Bernie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Ganta,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great assistance throughout visit…

Great assistance throughout visit regarding my account and done a cheaper deals

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Surendranath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz is brilhant

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Samira,

Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz is brilliant

Taz is brilliant

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Nelson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was extremely helpful

Gemma was extremely helpful. Excellent customer service.

3 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Quick and helpful

Quick and helpful

3 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Lyndsay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service by Gemma

Excellent experience at Vodafone and assisted by Gemma who is always amazing.

18 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dimala was exceptionally polite and…

Dimala was exceptionally polite and helpful.

3 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hi Stuart,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dimala—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma has been excellent

Gemma has been excellent. Helpful, knowledgeable and efficient.
First class!

1 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Fintan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff in eldon square are good people…

Staff in eldon square are good people and really friendly. Especially Reece who saved me money and helped get my son a new phone

1 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Newcastle Eldon Square

Hey Shahram,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Honestly the staff member Alex was…

Honestly the staff member Alex was outstandingly informative and most certainly went the extra mile to help with my query.
He’s definitely an asset to your Company.
I shall use this store every time I need information and assistance.
Please give him my sincere thanks.

1 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Angela,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Professional and Good Service

We came into the store for a new phone upgrade and Joe assisted us right away . He was very professional and he handled everything quickly. We were satisfied with the service he gave

14 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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