Vodafone UK - Marlborough Recensioni 

230
TrustScore 5 su 5

4,8

108 High Street, SN8 1LT Marlborough, GB


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Valutata 5 stelle su 5

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

Valutata 5 stelle su 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

L'azienda ha risposto

Valutata 3 stelle su 5

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 108 High Street, SN8 1LT, Marlborough, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(230)

40.120 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great staff

Emily and Team were really helpful in getting me an upgrade and a new phone for my son

3 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Kim,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emily the shop assistant was extremely…

Emily the shop assistant was extremely helpful and in my eyes went above and beyond to ensure my wife’s transition from one phone to another went extremely smooth and well without her help I’m not sure how we would have coped.Fantastic job thank you Emily

23 aprile 2025
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from both Ed & Emily

Fantastic service from both Ed & Emily, could not thank them enough

10 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent Service

Excellent service, can't fault it. Family was superb

9 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Steve,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Both Emily and Ed were incredibly…

Both Emily and Ed were incredibly helpful and knowledgeable. A pain-free upgrade experience.

29 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fabulous Customer Service

Came into store with various questions and concerns regarding both hardware and software and accessories. Emily & Ed were brilliant demonstrating in-depth knowledge and helped me with kindness and patience. Left with all issues resolved. Well done Vodafone. Another triumph. AND I didn't have to queue!

17 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hello Emma,

It's great to hear about the positive experience which you had with Emily and Ed. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan explained everything so well

Dan explained everything so well - being a technophobe I easily get stressed and I felt totally at ease.

28 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful person helping me renew my…

Very helpful person helping me renew my contract- Dan. And advising me on how to sort my husbands phone aswell. Thankyou!

1 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

I was impressed with the service which…

I was impressed with the service which was explained patiently by Dan at vodophone Marlborough. Many thanks

1 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Gemma was excellent.

Gemma was excellent. She helped me get the right phone at the best price. Changing my current deal, saved me some money.
Great service.

4 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Bob,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jana was really helpful

Jana was really helpful. Sorted out my mobile phone issues. One happy customer.

6 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hello, James,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience at Vodafone in store

Great experience at Vodafone in store. Dan who served us was helpful, cheerful and honest.

4 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Marlborough is amazing

Dan was amazing, service like that should be applauded.

4 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was really friendly.

Gemma was super helpful and despite the system being super slow, she sorted my issue and got my new contract done. She was friendly and chatty and knew exactly how to help.

10 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Rebecca,

Thanks for your review and your lovely words for Gemma! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jana was amazing

Jana was amazing

18 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Georgina. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful in shop advice

Really helpful in shop advice and guidance, and ability to ensure the best possible contract and price point, thanks Gemma

15 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Jamie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was very polite and efficient…

Gemma was very polite and efficient with dealing with my phone issue. It was all quick and easy and no hassle to help out with any other problems I had

15 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Phil,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Pleasure of buying a new phone

Went into Marlborough branch on my way back from walking my dog on the off chance of discussing a new phone which I have her thinking about for a few months. It was nearly 5pm so didn’t expect to be coming out having bought a new phone. Gemma was brilliant, understood what I was wanting, straight to the point- I am very happy. Thank you Gemma .

9 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was incredibly knowledgable and…

Gemma was incredibly knowledgable and helpful, no complaints.

16 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Lara,

This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Contract issue sorted

I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.

15 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Jo,

We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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