Vodafone UK - Marlborough Recensioni 

230
TrustScore 5 su 5

4,8

108 High Street, SN8 1LT Marlborough, GB


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Valutata 5 stelle su 5

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

Valutata 5 stelle su 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

L'azienda ha risposto

Valutata 3 stelle su 5

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 108 High Street, SN8 1LT, Marlborough, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(230)

40.120 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The three members of staff,Archie,Paul…

The three members of staff,Archie,Paul and Tesh were very professional and friendly. Helped me such a lot as I am not at all tech savvy. Also helped set up my old phone ready for my Grandaughter.
Helped make a stressful experience so much easier.

16 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Ann,

Thanks for the lovely review and fantastic support for Archie,Paul and Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh was very helpful and did a great…

Tesh was very helpful and did a great job

21 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Mary,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh was very helpful helping my phone…

Tesh was very helpful helping my phone which was having issues.

19 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service from Tesh

Was served by Tesh. I had broken my phone but ended up with a fixed sim and a brand new phone. Very quick and efficient!

19 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Especially Paul and Archie

11 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Steve,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent info and customer service…

Excellent info and customer service from Kyra.

10 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Tony, ​

Thanks for the lovely review and fantastic support for Kyra. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful service from Tesh very happy…

Wonderful service from Tesh very happy with the phone transfer which was done efficiently.

9 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Sandra,

Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really efficient and helpful

24 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Excellent! Helpful advice and service from a very pleasant assistant.

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service with every…

Fantastic service with every assistance. Transfer to new network made very easy to understand. Conor is a credit to your company.

18 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nitesh was completely amazing!!

Nitesh was completely amazing!!! Total star!!! Thank you

17 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hey Alex,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nitesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nitesh was absolutely brilliant

Nitesh was absolutely brilliant, very helpful and patient, we couldn’t have been happier with the help from Nitesh excellent customer skills and knowledge

17 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Mr Roberts,

Thanks for the lovely review and fantastic support for Nitesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Connor was very helpful.....

We Visited Vodafone Marlborough today, we dealt with Connor who helped us source new contract, he found the best deal which was considerably less than already paying, a positive outcome! Connor was patient, knowledgeable and is a credit to the organisation, we would highly recommend Connor and Vodaphone in Marlborough!

14 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Hugo,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul was great

Paul was great. So patient and explained everything thoroughly

21 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Paul.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Had an issue resolved from my sim not…

Had an issue resolved from my sim not working on holiday by Edison

14 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Thank you for sharing this Gonsov. We're happy that the issue you had with your SIM card while on holiday was resolved.

Thank you for your feedback,
Vodafone Social Media Team

Valutata 5 stelle su 5

Edison at Marlborough High Street

Edison at Marlborough High Street, Wiltshire Vodafone gave exceptional service today to a 90 year old with her daughter in the shop to acquire a phone update. He took great trouble to make sure that the new IPhone 16 was user ready and more importantly new user understood and was both charming and extremely patient with 2 elderly women. We could not praise him more highly for understanding the situation perfectly and managing the whole process beautifully. As said a quite exceptional level of customer care and service.

28 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Morrison. Thank you for your review for Edison. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service! Staff are experienced, knowledgeable and really helpful

22 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Vanessa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Spoke to Enison to get a understanding…

Spoke to Enison to get a understanding of my bill great help overall explained it all properly thank uou

22 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Adrian,

Thank you so much for your wonderful review and the amazing support you’ve shown for Enison —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Poor Service to a new customer

Bought a phone on Saturday was told it would switch from O2 on Tuesday. got a mail from Vodafone at 1300 sawing switch had happened but phone dead. Went back to Marlborough store at 1700. After an hour of messing about store manager assured me it would be sorted at midnight. Gave me a £10 sim so I would not be without a phone as I had been asked to erase old one. £10 sim did not work! As of 0800 still no working phone. Empty promises and shocking customer service

Edited. Been asked by Vodafone to call them. How stupid! I DO NT HAVE A WORKING PHONE!!

13 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Simon,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Paul who was…

Excellent service from Paul who was polite, helpful and solved by irritating problem .

7 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Jane,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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