Vodafone UK - Marlborough Recensioni 

230
TrustScore 5 su 5

4,8

108 High Street, SN8 1LT Marlborough, GB


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Valutata 5 stelle su 5

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

Valutata 5 stelle su 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

L'azienda ha risposto

Valutata 3 stelle su 5

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 108 High Street, SN8 1LT, Marlborough, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(230)

40.266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service from Jana really…

Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you

11 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent advice from Gemma which…

Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi there,

Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jana in Marlborough

Persistence pays off.
Well done Jana

11 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hi Nigel,

Thanks for sharing this lovely review for Jana. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Excellent customer service and Fibre 2 Broadband setup!

It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!

5 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Sue,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma provided us with excellent…

Gemma provided us with excellent assistance in all respects.

4 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi William,

Thanks for your review for Gemma. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Fantastic professional service from…

Fantastic professional service from Jana!

27 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 4 stelle su 5

Gemma was lovely

Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service

15 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hello Dawn,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma In the Marlborough store today …

Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!

3 agosto 2024
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Risposta di Vodafone UK - Marlborough

Hi, Chris,

It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Seb was excellent!

Seb was excellent and very helpful with my time in store.

17 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hello Yasmin

Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful

10 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team

Valutata 5 stelle su 5

Gemma was Helpful and knowledgeable.

3 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Mark,

Thanks for taking the time to review and sharing this feedback for Gemma.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience with Gemma

Great experience with Gemma, will definitely return to this store

7 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was very helpful

Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.

27 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jana was great

Jana was great. Quality employee. Thank you

15 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Tom,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone in Marlborough were very…

Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.

10 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi William,

It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing staff!

My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!

15 maggio 2024
Non scritta su invito
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Risposta di Vodafone UK - Marlborough

Hi Chrisie,

This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful advisor

Very helpful advisor, while process of replacing a phone is long, 2 phones..., but not her fault

15 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Cassandra,

Thanks for your review for our colleague in our Marlborough store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful advisor in Marlborough…

Very helpful advisor in Marlborough store this morning. Although handset purchase and data transfer took longer than expected, she kept me informed and updated throughout the process.

6 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi David,

Thank you for your review. We're so happy you had such a positive experience despite the amount of time it took to purchase your new phone! Thanks for your patience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic Service

Wandered into Vodafone with a few issues, was sorted in a timely and professional manner. New SIM plan and watch on the way, thanks to Seb!

3 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi there,

Thanks for taking the time to write such a great review! We're delighted that Seb was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I had an amazing experience at Vodafone…

I had an amazing experience at Vodafone Marlborough today. Sebastian delivered a very high standard of customer service, going the extra mile to offer opportunities i would otherwise not have explored. He ensured my needs were met and I was happy with the result.

11 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Ruth,

Thanks for letting us know what an amazing job Sebastian did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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