I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più
L'azienda ha risposto
3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più
L'azienda ha risposto
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Leggi di più
L'azienda ha risposto
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Leggi di più
L'azienda ha risposto
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Leggi di più
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Scritti dall'azienda
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Regno Unito
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I dropped my phone into a lake on holiday and was quite stressed at the time. Visited Vodaphone shop in Chester and assisted by Steve who was the saviour. Got a new phone and Steve explained everything in detail about how to go about recovering my I cloud account. This worked just as he said it would and all my information was transferred over. Thanks again Steve regards Daniel

Risposta di Vodafone UK - Chester Grosvenor Centre
Brilliant service from Jamie at Vodafone Chester. Excellent advice for all the mobiles in the family. Cheers

Risposta di Vodafone UK - Chester Grosvenor Centre
Steve was fantastic he explained everything to me and could not help me enough thank you so much

Risposta di Vodafone UK - Chester Grosvenor Centre
Adam completed a data transfer for us. Very pleased thank you very much

Risposta di Vodafone UK - Chester Grosvenor Centre
Jamie was very helpful gave me a great deal on my phone and transferred all my data from my old phone

Risposta di Vodafone UK - Chester Grosvenor Centre
Very helpful,informative and explained clearly the package and costs.
Friendly and professional

Risposta di Vodafone UK - Chester Grosvenor Centre
I was happy with the help and experience from the girls Chloe Tanya and Melissa thanks
Yasmin

Risposta di Vodafone UK - Chester Grosvenor Centre
Chloe was nice and friendly and knows her stuff!
We will recommend her to anybody.
Regards
Rob & Carol Handforth

Risposta di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre
I called into the Chester store just browsing. I was greeted by Taniya. She was bright, bubbly, and knowledgeable a pleasure to deal with. I walked with a new phone. I would recommend this store, the service was excellent.

Risposta di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre
Had a lovely time being served by Taniya yesterday, I had some issues with my phone to which she patiently and clearly explained different functions to me and how to fix my issues with a lovely smile on her face, amazing experience overall

Risposta di Vodafone UK - Chester Grosvenor Centre
I had such a fantastic experience upgrading my phone today, and it’s all thanks to Taniya! From the moment I walked in, she was incredibly welcoming, friendly, and knowledgeable. She made the whole upgrade process so easy and stress-free, taking the time to explain everything clearly and making sure I got the best option for me.
What really made the experience stand out was how personable she was. We ended up having such a great chat about concerts, travelling, and even laughed about how she says she’s terrible at swimming! It felt like catching up with a friend rather than just completing a phone upgrade.
Excellent customer service like this is hard to come by. Taniya is a real credit to Vodafone, and I genuinely left the store with a smile on my face. Thank you for making what could have been a routine visit such an enjoyable experience. I hope Taniya gets the recognition she deserves!

Risposta di Vodafone UK - Chester Grosvenor Centre
Evan was very helpful and knowledgeable very good experience

Risposta di Vodafone UK - Chester Grosvenor Centre
I was worried about a problem and came to Steven.He was reassuring and found two things that needed adjusting. He is very easy to talk to and I value this as well bad his help.

Risposta di Vodafone UK - Chester Grosvenor Centre
Steven was fabulous, very very helpful, sorted everything perfectly.

Risposta di Vodafone UK - Chester Grosvenor Centre
Steven at the Chester store was amazing helping me with upgrading my phone, getting the best deal and then assisting with a new phone for my son. Steven also upgraded my broadband, getting a cheaper price and faster service.
I cant thank him enough, even staying after the shop closed to complete the transactions,providing excellent customer service.
Brilliant, thanks again!

Risposta di Vodafone UK - Chester Grosvenor Centre
From start to finish Steve made me feel completely at ease, he showed me all of the options I could upgrade to and was overall a genuine friendly guy, couldn’t have been happier with my experience and I’m am loving my new phone, thank you Steve, you are a credit to the Chester store!

Risposta di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre
Ryan was really helpful with our upgrades and new Wi-Fi. Great service

Risposta di Vodafone UK - Chester Grosvenor Centre
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