Vodafone UK - Chester Grosvenor Centre Recensioni 

283
TrustScore 5 su 5

4,9

3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB


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Valutata 5 stelle su 5

I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

283 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(283)

41.211 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I visited Vodafone in Chester as I had…

I visited Vodafone in Chester as I had paid off my o2 contract and wanted to reduce my monthly fee. I came in interested in sim only deals and left with one I’m very satisfied with!

I spoke with Taniya who was lovely from the get go - she was really easy to chat to, understood completely my frustration with how much I had been paying monthly and I left within 30 minutes with a new sim only contract. I couldn’t recommend her customer service enough - she also had my exact coffee order in hand so I knew it couldn’t go wrong haha :)

I’m now paying £21 for 50gb of data which is a huge reduction.

3 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Every detail covered by evan great…

Every detail covered by evan great service on chester branch.

5 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey there,

Thanks for the lovely review and fantastic support for Evan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service and support today by Taniya…

The service and support today by Taniya was excellent

3 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Evan was extremely helpful and gave me…

Evan was extremely helpful and gave me a great deal on my new phone, he also transferred my data from my old phone

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Paul,

Thanks for the lovely review and fantastic support for Evan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a great experience at Vodafone…

I had a great experience at Vodafone thanks to Taniya. She was very helpful, patient, and took the time to make sure I fully understood everything. Nothing felt rushed, and she handled all my questions with a friendly attitude. Taniya made the whole process smooth and stress free. Thank you!

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Carys,

Thanks for the lovely review and fantastic support for Taniya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Evan was amazing

Evan was amazing! From start to finish, extremely helpful, great communication and made purchasing my new phone fun!!! Thank you ☺️

1 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Alfie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in to ask for advice.

Went in to ask for advice.
Steve reviewed my account and gave great advice.
Got great new contract and wifi booster and he made us feel like a valued customer and friend.
Well impressed

29 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Jon,

Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Three cheers for Steve!

I’ve been reluctant to change providers in the past - far too complicated - but last month when EE wanted me to pay significantly more at renewal, I decided to look at what the competitors offered.

I’m glad I did! My research took me to Vodafone in Chester and the first thing I noticed was the lack of queues. No waiting! I sat drown with Steve, a store manager, and his cheerfulness and willingness to listen commanded attention. He took me through each option and outlined a package which offered excellent value. His product knowledge meant he could answer every question I asked.

Best of all, when I reached the decision to go with Vodafone he sorted everything out for me. Can I keep the same landline and mobile number! Steve sorted it. And my email address? Sorted. What about my Direct Debit? Sorted. The entire process of changing providers took just 20 minutes.

Brilliant service! My transfer to Vodafone is now complete and there have been no hitches. All due to you, Steve. Thank you.

29 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey David,

Thank you for your review. It's always lovely to read such nice feedback for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful experience

Wonderful experience
Patient with me
Excellent customer service
Very helpful

27 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I needed the help from the experts

I needed the help from the experts
Evan was wonderful

27 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Eileen,
Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steven was excellent today

Steven was excellent today. He was patient, understanding and was brillant

Thank you steven

25 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was very helpful gave me a great…

Jamie was very helpful gave me a great deal on my simo plan and transferred all my data from my old phone

24 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Jamie it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in to the Vodafone Chester store &…

Went in to the Vodafone Chester store & spoke to your employee Ryan. This gentleman was brilliant offering excellent customer service and knowledge about the products Vodafone offers & skills how to operate and learning to use my new iPhone 15. I can’t recommend their service team highly enough. Karl whysall. 👏

21 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Karl,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was very friendly and helpful

Jamie was very friendly and helpful, he transferred all my data from my old phone to my new one

22 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Joan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was very helpful gave me a great…

Jamie was very helpful gave me a great desl and transfered alk my data to my new phone

22 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Sue,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was vet helpful when i was…

Jamie was vet helpful when i was upgrading to my new Phone and transfered all my data grom my old Phone

22 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Hanife,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Made welcome in the Chester shop

16 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgraded my sims

Upgraded my sims. Steve explained everything in a clear way. He found the best deals for me.

16 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Kylie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Evie was very helpful,patient and kind

Evie was very helpful,patient and kind. Thank you so much!

13 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Helen,

Thanks for the lovely review and fantastic support for Evie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service and friendly staff

Kylie was extremely helpful in trying to transfer my mothers old phone to the new phone. She understood the needs to keep my elderly mothers same phone number and as little change as possible. Excellent service

10 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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