I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più
L'azienda ha risposto
3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più
L'azienda ha risposto
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Leggi di più
L'azienda ha risposto
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Leggi di più
L'azienda ha risposto
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Regno Unito
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I visited Vodafone in Chester as I had paid off my o2 contract and wanted to reduce my monthly fee. I came in interested in sim only deals and left with one I’m very satisfied with!
I spoke with Taniya who was lovely from the get go - she was really easy to chat to, understood completely my frustration with how much I had been paying monthly and I left within 30 minutes with a new sim only contract. I couldn’t recommend her customer service enough - she also had my exact coffee order in hand so I knew it couldn’t go wrong haha :)
I’m now paying £21 for 50gb of data which is a huge reduction.

Risposta di Vodafone UK - Chester Grosvenor Centre
Every detail covered by evan great service on chester branch.

Risposta di Vodafone UK - Chester Grosvenor Centre
The service and support today by Taniya was excellent

Risposta di Vodafone UK - Chester Grosvenor Centre
Evan was extremely helpful and gave me a great deal on my new phone, he also transferred my data from my old phone

Risposta di Vodafone UK - Chester Grosvenor Centre
I had a great experience at Vodafone thanks to Taniya. She was very helpful, patient, and took the time to make sure I fully understood everything. Nothing felt rushed, and she handled all my questions with a friendly attitude. Taniya made the whole process smooth and stress free. Thank you!

Risposta di Vodafone UK - Chester Grosvenor Centre
Evan was amazing! From start to finish, extremely helpful, great communication and made purchasing my new phone fun!!! Thank you ☺️

Risposta di Vodafone UK - Chester Grosvenor Centre
Went in to ask for advice.
Steve reviewed my account and gave great advice.
Got great new contract and wifi booster and he made us feel like a valued customer and friend.
Well impressed

Risposta di Vodafone UK - Chester Grosvenor Centre
I’ve been reluctant to change providers in the past - far too complicated - but last month when EE wanted me to pay significantly more at renewal, I decided to look at what the competitors offered.
I’m glad I did! My research took me to Vodafone in Chester and the first thing I noticed was the lack of queues. No waiting! I sat drown with Steve, a store manager, and his cheerfulness and willingness to listen commanded attention. He took me through each option and outlined a package which offered excellent value. His product knowledge meant he could answer every question I asked.
Best of all, when I reached the decision to go with Vodafone he sorted everything out for me. Can I keep the same landline and mobile number! Steve sorted it. And my email address? Sorted. What about my Direct Debit? Sorted. The entire process of changing providers took just 20 minutes.
Brilliant service! My transfer to Vodafone is now complete and there have been no hitches. All due to you, Steve. Thank you.

Risposta di Vodafone UK - Chester Grosvenor Centre
Wonderful experience
Patient with me
Excellent customer service
Very helpful

Risposta di Vodafone UK - Chester Grosvenor Centre
I needed the help from the experts
Evan was wonderful

Risposta di Vodafone UK - Chester Grosvenor Centre
Steven was excellent today. He was patient, understanding and was brillant
Thank you steven

Risposta di Vodafone UK - Chester Grosvenor Centre
Jamie was very helpful gave me a great deal on my simo plan and transferred all my data from my old phone

Risposta di Vodafone UK - Chester Grosvenor Centre
Went in to the Vodafone Chester store & spoke to your employee Ryan. This gentleman was brilliant offering excellent customer service and knowledge about the products Vodafone offers & skills how to operate and learning to use my new iPhone 15. I can’t recommend their service team highly enough. Karl whysall. 👏

Risposta di Vodafone UK - Chester Grosvenor Centre
Jamie was very friendly and helpful, he transferred all my data from my old phone to my new one

Risposta di Vodafone UK - Chester Grosvenor Centre
Jamie was very helpful gave me a great desl and transfered alk my data to my new phone

Risposta di Vodafone UK - Chester Grosvenor Centre
Jamie was vet helpful when i was upgrading to my new Phone and transfered all my data grom my old Phone

Risposta di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre
Upgraded my sims. Steve explained everything in a clear way. He found the best deals for me.

Risposta di Vodafone UK - Chester Grosvenor Centre
Evie was very helpful,patient and kind. Thank you so much!

Risposta di Vodafone UK - Chester Grosvenor Centre
Kylie was extremely helpful in trying to transfer my mothers old phone to the new phone. She understood the needs to keep my elderly mothers same phone number and as little change as possible. Excellent service

Risposta di Vodafone UK - Chester Grosvenor Centre
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