Vodafone UK - Caerphilly Recensioni 

160
TrustScore 5 su 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(160)

41.094 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Expert service

Expert service
Very helpful
Appreciated the understanding they have had in communicating to us what was necessary.
A big thank you

29 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Judith,

Thanks for taking the time to write such a great review! We're delighted that our Caerphilly team delivered such excellent service. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Joshua was great answered all my…

Joshua was great answered all my questions

27 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Luke. Thank you for your review for Joshua. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly helpful staff


The staff in the Caerphilly Vodaphone store have been so helpful and I would strongly reccomend them to anyone looking to change service provider or purchase a new phone and accessories. I would like to add that Shannon's knowledge and professional attitude is second to none and believe vodaphone are lucky to have such a talented young lady in their work force.

3 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Gary gave us great customer service

Gary gave us great customer service. Helped me with a new contract and helped set my new Samsung S24 up. Very happy. Thank you.

3 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came into the store to do my upgrade…

I came into the store to do my upgrade and Dan was more than helpful getting me my new phone and helping to set it up

28 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Patricia. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I needed a new sim and received Great…

I needed a new sim and received Great customer service they were very helpful

29 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Terry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

I popped in to the store on Monday after losing my phone Sunday.
The guy who sorted me out with a new phone was amazing. And even reduced my plan for me with Black Friday offers (good time to lose a phone)
Everything was so professional.
I was upset about losing my phone so the ease the store put me at was very much appreciated.
The best service.
I don’t often write reviews but you deserve one! Thank you again :)

2 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thank you for your review Jodie. I'm sorry to hear you lost your phone. But it's great to see we were able to hlep you out with an awesome new plan ☺️
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service. Great deal would definitely recommend

29 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Dan,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Customer Experience

The employees working there are very nice and helpful people, I went in because my phone wasn’t working properly and they made sure that everything was up to date and worked before I left

21 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Adam,

Thanks for your 5 star review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service in my recent…

Great customer service in my recent visit keep up the good work

21 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Patryk,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service, welcome and friendly answered all queries, and upgraded my plan to suit my requirements.

26 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Samantha, It's always good to see our team have been so helpful, able to answer all your questions and find you the best plan 😊
Thanks, for your feedback, The Vodafone Social Media Team

Valutata 5 stelle su 5

Quick and efficient service.

Quick and efficient service.

24 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Anita. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Tim was very helpful to find a best deal. Thank you.

22 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Ei,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and knowledgeable

Very helpful and knowledgeable. Tim saved me some money

19 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi David,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service woukd recommend

18 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thanks for the brilliant review, Susan. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Tim has been very helpful in fact…

Tim has been very helpful in fact couldn't of been better!

18 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Jacqueline,

Thanks for the great feedback for Tim, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service helped my transfer all my data to new phone thank you

16 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hello, Alison,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service by Dan

Great service by Dan. Would definitely visit here again in the future

30 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Mererith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful and great experience

Helpful and great experience

24 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Frances,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service, helped everytime I've come into store. Great help

19 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thanks for your fab feedback Val.
All the best, The Vodafone Social Media Team

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