Vodafone UK - Caerphilly Recensioni 

160
TrustScore 5 su 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Valutata 5 stelle su 5

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(160)

40.846 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The staff were amazing

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremely polite and helpful.

8 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was excellent

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you Tim! I am very happy with your service!

5 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Jeff,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New samsung ph hone was bought for me…

New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam

4 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Margaret,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Broadband and phone number swap

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about making the switch. Thank you Liam!!

31 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Jesse ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Danny at the…

Fantastic service from Danny at the Caerphilly shop, would recommend!

23 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had loads of annoying pop up ads and…

I had loads of annoying pop up ads and anti virus apps on my phone. Shannon kindly helped me removed them. Thank you

23 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Freda,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Well following leaving my phone on the…

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved and restored my world. Thank you.

21 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Alison,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came to shop because there was a virus…

Came to shop because there was a virus on my phone that kept doing advertisements on my screen Liam was very quick with removing the virus and showed me what to do in case it happens again👍

28 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Visited the Caerphilly Branch Yesterday…

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person.

It was good to engage with a human being rather than faceless call center operatives or AI virtual assistance.

The staff were courteous and I would like to give a special mention to Timothy who went through the new plan.

All in all an excellent service and nice experience

19 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey David,

Thanks for the lovely review and fantastic support for Timothy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a problem with my phone today and…

I had a problem with my phone today and popped into the store in Caerphilly. Tim was an absolute legend not only helping me with my phone problem but managed to sort another 2 year deal for me. Fantastic customer service! Tim you are a credit to the company!! Keep being you your doing a fantastic job!! Thank you!! Karen x

4 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Caerphilly

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

So Helpful

Shannon was very helpful when upgrading my phone. Could not do more for me

2 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was fantastic and profressional

Tim was fantastic and profressional , helped me upgrade all the numbers on my account to much better plan and i got the samsung s26 ultra.

12 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Trudy,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent experience

Excellent experience, Shannon is the best.

5 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Ernie, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

danny helped me fix issue with my…

danny helped me fix issue with my Internet not working in my phone. happy service

5 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Brian,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helped me with me set up of new phone…

Helped me with me set up of new phone and kept my number from my old provider. Professional service from Caerphilly store

16 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Anita,

Thanks for the lovely review and fantastic support for Caerphilly store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Danny at Vodafone…

Great service from Danny at Vodafone Caerphilly.
Helped me through the upgrade process and made something that scared me to death very simesimple. Highly recommend using them

13 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Caerphilly store manager was very…happy to help.

Caerphilly store manager was very welcoming. Nothing was too much trouble. Made getting my new phone worry free. Many thanks to Danny for all his patience.

4 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Exellent service from tim very helpful

Exellent service from tim very helpful

26 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

V good service from Liam in Caerphilly

19 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Ian, ​

Thanks for the lovely review and fantastic support for Liam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was most helpful &…

Tim was most helpful & patient,explained things to me

13 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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