The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più
L'azienda ha risposto
Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più
L'azienda ha risposto
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Leggi di più
L'azienda ha risposto
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Leggi di più
L'azienda ha risposto
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Leggi di più
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Scritti dall'azienda
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Regno Unito
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The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremely polite and helpful.

Risposta di Vodafone UK - Caerphilly
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you Tim! I am very happy with your service!

Risposta di Vodafone UK - Caerphilly
New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam

Risposta di Vodafone UK - Caerphilly
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about making the switch. Thank you Liam!!

Risposta di Vodafone UK - Caerphilly
Fantastic service from Danny at the Caerphilly shop, would recommend!

Risposta di Vodafone UK - Caerphilly
I had loads of annoying pop up ads and anti virus apps on my phone. Shannon kindly helped me removed them. Thank you

Risposta di Vodafone UK - Caerphilly
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved and restored my world. Thank you.

Risposta di Vodafone UK - Caerphilly
Came to shop because there was a virus on my phone that kept doing advertisements on my screen Liam was very quick with removing the virus and showed me what to do in case it happens again👍

Risposta di Vodafone UK - Caerphilly
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person.
It was good to engage with a human being rather than faceless call center operatives or AI virtual assistance.
The staff were courteous and I would like to give a special mention to Timothy who went through the new plan.
All in all an excellent service and nice experience

Risposta di Vodafone UK - Caerphilly
I had a problem with my phone today and popped into the store in Caerphilly. Tim was an absolute legend not only helping me with my phone problem but managed to sort another 2 year deal for me. Fantastic customer service! Tim you are a credit to the company!! Keep being you your doing a fantastic job!! Thank you!! Karen x

Risposta di Vodafone UK - Caerphilly
Shannon was very helpful when upgrading my phone. Could not do more for me

Risposta di Vodafone UK - Caerphilly
Tim was fantastic and profressional , helped me upgrade all the numbers on my account to much better plan and i got the samsung s26 ultra.

Risposta di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly
danny helped me fix issue with my Internet not working in my phone. happy service

Risposta di Vodafone UK - Caerphilly
Helped me with me set up of new phone and kept my number from my old provider. Professional service from Caerphilly store

Risposta di Vodafone UK - Caerphilly
Great service from Danny at Vodafone Caerphilly.
Helped me through the upgrade process and made something that scared me to death very simesimple. Highly recommend using them

Risposta di Vodafone UK - Caerphilly
Caerphilly store manager was very welcoming. Nothing was too much trouble. Made getting my new phone worry free. Many thanks to Danny for all his patience.

Risposta di Vodafone UK - Caerphilly
Exellent service from tim very helpful

Risposta di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly
Tim was most helpful & patient,explained things to me

Risposta di Vodafone UK - Caerphilly
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