The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più
L'azienda ha risposto
Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più
L'azienda ha risposto
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Leggi di più
L'azienda ha risposto
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Leggi di più
L'azienda ha risposto
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic from Tim in Caerphilly. Helped me out with new phone and plan. Brilliant service

Risposta di Vodafone UK - Caerphilly
Very helpful staff, full explanation, and help in setting up new device.

Risposta di Vodafone UK - Caerphilly
Danny in Caerphilly helped me moved my number to a new sim only plan with a much cheaper plan than what I was paying before.

Risposta di Vodafone UK - Caerphilly
Helped transfer all my data, friendly staff very helpful

Risposta di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly
Really happy with the service from Caerphilly store. Upgrade to Samsung A16.

Risposta di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly
Went to my local store to send my phone off for repair. It came back repaired quicker than I thought it would take. Speedy service

Risposta di Vodafone UK - Caerphilly
Tim was brilliant very polite very knowledgeable. I will recommend him to all my friends. Great knowledge of football too

Risposta di Vodafone UK - Caerphilly
I upgraded to Samsung A36 from a Samsung
A15 as I needed more storage and a faster phone with a better camera. Really happy with the recommendation from Danny in the Caerphilly store

Risposta di Vodafone UK - Caerphilly
Really helpful, knowledgeable and professional staff. Shannon served me on this occasion, she is really helpful with my phone requirements. I have been with Vodafone for year's and not intending change.

Risposta di Vodafone UK - Caerphilly
Great service. Tim was very helpful and efficient. The assistance & advice we received was excellent. 👍

Risposta di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly
Excellent service and really helpful
Friendly and did everything for me

Risposta di Vodafone UK - Caerphilly
Josh in the Caerphilly Vodaphone branch South Wales afforded me outstanding customer service during my upgrade. He was professional, knowledgable, polite and a pleasure to deal with!! He deserves the highest praise and is a real asset to vodaphone

Risposta di Vodafone UK - Caerphilly
Thank you very much to Shannon at Vodafone Caerphilly store. I had broken my phone and had to get a new one which I always find confusing and stressful as I have a brain tumour that affects my memory and I can find it all too confusing . Shannon answered all my questions and talked me through all my options. She was fantastically knowledgeable and very kind and patient. She also helped me setup my iCloud account and how to sync my old email address. Unfortunately I don’t think there was a manager on site yesterday when I wanted to give the positive feedback on how helpful Shannon was but I really hope this review gets to somebody in management and that she is recognised for being fantastic at her job. Thanks again Shannon, Matt, Cardiff

Risposta di Vodafone UK - Caerphilly
Very helpful indeed and very patient

Risposta di Vodafone UK - Caerphilly
Gary was great and helped us with mobile and broadband. Best service 👌

Risposta di Vodafone UK - Caerphilly
Upgraded my phone in the Caerphilly store and the staff were exceptional. The service and friendliness was fantastic along with the knowledge they both gave. Shannon was so knowledgeable and helped me understand area of my phone that I didn’t understand. Thank you very much x

Risposta di Vodafone UK - Caerphilly
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.