Vodafone UK - Caerphilly Recensioni 

160
TrustScore 5 su 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Valutata 5 stelle su 5

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(160)

40.969 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic from Tim in Caerphilly

Fantastic from Tim in Caerphilly. Helped me out with new phone and plan. Brilliant service

2 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Jackie,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, full explanation, and help in setting up new device.

2 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Peter,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Danny in Caerphilly helped me moved my…

Danny in Caerphilly helped me moved my number to a new sim only plan with a much cheaper plan than what I was paying before.

24 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Danny in one of our stores.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff

Helped transfer all my data, friendly staff very helpful

9 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Gail,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service

1 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really happy with the service from…

Really happy with the service from Caerphilly store. Upgrade to Samsung A16.

16 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Kirk,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

The staff are really helpful and caring

15 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Claire,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went to my local store to send my phone…

Went to my local store to send my phone off for repair. It came back repaired quicker than I thought it would take. Speedy service

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Beverley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was brilliant very polite very…

Tim was brilliant very polite very knowledgeable. I will recommend him to all my friends. Great knowledge of football too

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Antony,
Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I upgraded to Samsung A36 from a…

I upgraded to Samsung A36 from a Samsung
A15 as I needed more storage and a faster phone with a better camera. Really happy with the recommendation from Danny in the Caerphilly store

18 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Mary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Professional and knowledgeable

Really helpful, knowledgeable and professional staff. Shannon served me on this occasion, she is really helpful with my phone requirements. I have been with Vodafone for year's and not intending change.

12 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service. Tim was very helpful and efficient. The assistance & advice we received was excellent. 👍

7 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff friendly service

5 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service

Very good service

5 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service and really helpful

Excellent service and really helpful
Friendly and did everything for me

19 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

We appreciate your five star feedback, Doreen! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Josh in the Caerphilly Vodaphone branch…

Josh in the Caerphilly Vodaphone branch South Wales afforded me outstanding customer service during my upgrade. He was professional, knowledgable, polite and a pleasure to deal with!! He deserves the highest praise and is a real asset to vodaphone

17 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Rebecca,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you very much to Shannon at…

Thank you very much to Shannon at Vodafone Caerphilly store. I had broken my phone and had to get a new one which I always find confusing and stressful as I have a brain tumour that affects my memory and I can find it all too confusing . Shannon answered all my questions and talked me through all my options. She was fantastically knowledgeable and very kind and patient. She also helped me setup my iCloud account and how to sync my old email address. Unfortunately I don’t think there was a manager on site yesterday when I wanted to give the positive feedback on how helpful Shannon was but I really hope this review gets to somebody in management and that she is recognised for being fantastic at her job. Thanks again Shannon, Matt, Cardiff

7 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Hi Matt,

This is lovely feedback for Shannon. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Gary was great and helped us with…

Gary was great and helped us with mobile and broadband. Best service 👌

17 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

Thanks for letting us know how helpful Gary was Hayley 😊 All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Great Experience

Upgraded my phone in the Caerphilly store and the staff were exceptional. The service and friendliness was fantastic along with the knowledge they both gave. Shannon was so knowledgeable and helped me understand area of my phone that I didn’t understand. Thank you very much x

17 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Caerphilly

Risposta di Vodafone UK - Caerphilly

HeyTeresa, it's always great to see our team helping you get the best out of your phone. Thanks for feedback for Shannon.
All the best, The Vodafone Social Media Team

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