Parcel has never been delivered, nobody answers the phone, nobody replies to whats up messages although it was designed as the communication channel, chat doesn’t solve the issue...scam company
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered a condenser cage knowing that there was a wait for supply. Ventilationland kept me in touch quite often until it arrived. The cage met all my expectations and looked great my customer was ov... Leggi di più
I've been waiting almost a month for my purchase which is currently being held with DPD who won't release due to a seller issue. Trying to contact Ventilation land customer service through What... Leggi di più
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Informazioni di contatto
1 Brunel Way, SL1 1FQ, Slough, Regno Unito
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 10% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good service. Tracked items delivered quickly
Simple order delivered on time.
Good product
Good products at the right money
Good products at the right money. Had a hiccup with our delivery but the team sorted it straight away.
I’m a new customer happy with the…
I’m a new customer happy with the service, prices and very quick delivery, recommend Ventilation Land
This company are posing as UK company…
This company are posing as UK company when in fact they are based in Holland. All deliveries come from Holland so there is no way then can make deliveries in "within 3 days" as claimed on their website, they just have an holding office in the UK and this should be made clear on the website and it not. My delivery did eventually turn up and the stuff is fine but if you want stuff quickly order from a supplier that has UK stock.

Risposta di Ventilationland
Immediate replacement of in-transit…
Immediate replacement of in-transit damaged flap valve
Avoid, Dont deliver goods, & bad to contact.
Placed a order of £600+ over a week ago and still not delivered it. Checked tracking and its being returned to them for no reason. Company is impossible to get of, and slow at replying to messages, emails. Would not recommend.

Risposta di Ventilationland
Helpful
Helpful. Had everything needed.
Cancels an incomplete order to all full order to be made and avoid double costs on delivery.
Fast shipping and one of the best customer supports I've seen in years
I accidentally bought the wrong size air valve so I contacted customer support to initiate a return. Not only did they reply instantly, but they offered to refund me without returning the product to save me time, reduce CO2 emissions, and minimise waste.
Great service and communications
Great service and communications. Discussed if item would fit an extractor hood, told it would and it did. No problems.
Fast reliable great product 5****
Easy to deal with and item delivered…
Easy to deal with and item delivered quickly
Many thanks
You guys are good, DPD not so good
You guys are great, DPD delivering your products not so much, I'm still waiting for my parcel. Cheers
The ceiling vents we ordered arrived…
The ceiling vents we ordered arrived really quickly. And are a good price for a good product. Thank you
Order was fast and efficient
Order was fast and efficient, website helpful. would have liked to be able to contact the shop more easily to speak to someone
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