UPVCSTORE LTD Recensioni 

Reliable service

Fast and efficient service, good quality

Good service, they supplied me with the correct gearbox from my description which arrived promptly at a very good price.

Easy to use Web site
Quick delivery
Would highly recommend

Does the job, very pleased with product, arrived quickly

Delivered quickly and well packaged. Wasn’t exactly the same as the one I had to change but with some adaptions worked perfectly and saved me a call out from the useless Window company I unfortunately used for my windows, Supaglazing.

Great service and advice on replacement lock cylinders

Your colleague identified the right backset for me and it was delivered very promptly and worked fine

Easy to use website
Thank you
Philip

Not arrived yet ordered had a two day window on for delivery still ent recieved, messaged and they are looking into the warehouse, hope they find it!

I ordered on line but had a slight mistake in the colour of the item I ordered. I made a phone call, the order was corrected and received my order within 3 days. Very helpful staff and quick service.

Reasonable price though not cheapest. Good service and knowledge of industry and plenty of stock available.
Would highly recommend.
Nice people to deal with

My initial contact proved positive. I had selected my item and they helped with the parameter changing (sizes). I paid for the item and received it very quickly. It was a perfect fit. I had it installed within 30 minutes and it works perfectly.

The customer care from UPVC store is that of a shambles at short. I paid £50+ for a French door lock that was required urgently so I paid for next day delivery on the 10th of July 2023, the item was confirmed delivered on the 12th but nothing to be seen. I emailed multiple times asking where it is as I have no information on the signature address etc - took over a week to find out that it was ‘with one of my neighbours’ and then another week to find out specifically that it was with 76 on my street. I knock on the door as I did previously and the door is different to the image on the royal mails confirmation of delivery.. no package. I contact UPVC that it’s not with my neighbour they send me a repeated email, after this I request a new item sent out or a refund as it’s THE SENDERS RESPONSIBILITY to find out where that package has gone if it hasn’t turned up to the correct address. It’s now 17 days later, my back door has no lock and is being tied by a shoe lace and I’m £50+ down with no help from UPVC store.

If you want a headache and a chance of your house being robbed then deal with UPVC