Ultra LEDs Recensioni 

TRIED TO SORT OUT AN ISSUE /FAULT WITH A CONTROLLER AND NO ONE WILL RETURN OUR CALL. AT A COST OF £40.00 - NOT ACCEPTABLE.

Terrible. Was sent some lights with a naked cable so no way to connecting it to the adapter and into the power outlet. Been calling them for days being promised someone is to phone me back, starting to think it's a scam company? Don't waste your time or money on this they're impossible to get ahold of and are obviously not interested in solving the problem and having happy customers. Shambles!

Promised a pre 10am next day delivery after a previous mishap which meant delivery on the correct day hadn’t happened. Items had still not even been dispatched on the day they weee due to be delivered pre 10am! Exactly the same response as others regarding blaming FedEx! Do your self a favour and find an alternative, trustworthy supplier!

After waiting for 3-4 weeks with another company for LEDs, I placed an order with this company. LEDs were delivered the very next day!
This encouraged me to order another set and it was delivered again the next day. Reliable and honest company!

After sending the wrong item to me. customer service have stopped replying to emails and calls. Very unprofessional.

Wow!....what an amazing company....superfast delivery...value for money product....over the moon with these G125 E27 LED Dimmable 6w bulbs with a perfect looking filament....this is how companies get a good name....5*....would give 10 if I could.
Many thanks Ultra LEDs.

Ordered drivers, cables, led strips, diffusers, profiles etc for a complete floating shelf lighting setup. Prompt postage and they got the order spot on.

Fantastic people to deal with. Sadly, poor Customer Service is so rare these days. Not with these guys. Great customer support given. Very many thanks.

We ordered two sets of outdoor lights, during which we experienced excellent customer service by phone and email support, and when it became obvious that the lights were not a viable solution for our particular garden set-up, the returns process was beyond simple.
I cannot recommend this company strongly enough, and know they will be my first choice if our situation changes.

I mis ordered a bunch of LED strip channel, they sorted the order quickly and got the large LED channel (3meters long) returned very cheaply

Excellent company to deal with i know first hand why so many positive reviews
When i contacted them about an order which had not been delivered they immediately replied and despatched a duplicate order with express delivery

The bulbs are exactly what i wanted for an upcycled lamp and at a competitive price
The customer service adviser James was pleasant courteous efficent and professional

I recommend this company

I phoned and got good advice from Dean who then sent me a quote within a couple of hours. I ordered the items and received them via DPD within a couple of days. I would recommend this company.

Finally a company who don't want to make the living on overcharging delivery. £2.99 for a 2-3days delivery is great!

Ordered l.e.d strip / profile / diffuser last Monday & paid for next day delivery, its now sat and still not arrived, promised every day since Tuesday it will be with me, had to pay the electrician for his time everytime he turned up so now over £100 out of pocket.
They blame fedex every time. DO NOT PURCHASE FROM THIS MONKEY COMPANY.
Now looks as though unfinished beauty salon cannot open on Monday due to the incompetence of ultra leds.

I ordered 2 items from this company but after 3 attempts and 3 separate deliveries they had still not got my order right. The incorrect goods were returned for a refund. Since leaving my review the refund has now been received along with an explanation and apology from the senior management for the problems I encountered. The matter is now resolved to my satisfation.

Used them solely for any bespoke LED tape lighting projects I have. Their products are by and large some of the better quality I’ve used (and I’ve tried a few). I won’t say they’re the cheapest but that isn’t a bad thing, as the quality outweighs this tenfold. I have picked up from warehouse before trouble free, and also had goods shipped in excellent condition and timing. To date, I’ve never had a single product fail.

Sadly, this was a very poor experience for me. 2 of 10 LEDs failed within the first year, still under the warranty period. After sending 7 messages over the past several weeks, I have been offered zero support by way of replacement lamps or a refund. Not even the courtesy of a reply to my last few messages.
Anyone can set up an online store. There is no difficulty in this. What separates the good online retailers from the bad ones is how they deal with issues once they arise. Clearly this company chooses to be one of the bad ones in this regard. I advise anyone reading this feedback to find another online retailer that stands by their products and treats their customers fairly and with some respect.
Don't be fooled by any responses to this review. This is a well-known trick that online retailers use in an attempt to cover up their bad feedback and provide the illusion of good customer service. This company has had ample opportunity to respond to and rectify my claim. They have no intention of assisting me. Buyer beware.

This is my worst experience in a good while.
I order 4 LEDS in 18th of september and they keep lying to me they will arrived.

I bought some festoon lights to finish off an outdoor project and have to say I received an outstanding service, top class products at an excellent price and super fast delivery, 24hrs from placing the order to me receiving. 1st class

Great service and good product. Would highly recommend.