The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic q... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Leggi di più
L'azienda ha risposto
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Informazioni di contatto
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Regno Unito
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service. Oliver 5⭐️
I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️
Excellent product and service
The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic quality and I would definitely recommend this company. We are so pleased with the lighting and will be going bd k to purchase more in due course
Great service
Oliver has been so helpful in explaining all the different options for a lighting installation in my home and providing and updating quotations very quickly for me. Great service and highly recommend.
Expert advice.
Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.
Katy was excellent with me over email
Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service I received absolutely outstanding customer service from Oliver at Ultra LEDs.
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service
I received absolutely outstanding customer service from Oliver at Ultra LEDs.
I contacted Ultra LEDs because I was planning a fairly complicated RGB+CCT LED lighting setup for my kitchen and needed help making sure I had the correct components and specifications. Oliver went above and beyond to help me.
He took the time to look at my measurements, calculate the requirements, recommend the correct driver and cabling, provide links to suitable products and answer numerous technical questions along the way.
Most importantly, I never felt rushed or pressured into making a purchase.
He genuinely seemed interested in helping me understand the system and get the project right.
What really stood out was his patience. I had a lot of questions, and Oliver continued to respond with clear and helpful advice throughout. That level of customer service is becoming increasingly rare.
I'm now planning another, more ambitious LED lighting project for my living room, and Oliver is the first person I want to speak to for advice.
A huge thank you to Oliver for all his time, patience and expertise. Exceptional service and thoroughly deserving of five stars.
Close to a hundred emails and phone…
Close to a hundred emails and phone calls over 2 years to resolve: 3 failed Syndeo LED strips/switches that each lasted less than a month with the lowest possible build quality, 2 missed refunds (taking 7 months) and 1 final mis-calculated refund. There wasn't a single thing they did right.

Risposta di Ultra LEDs
Fantastic experience with Ultra LEDs…
Fantastic experience with Ultra LEDs from start to finish.
I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the time to understand what I was trying to achieve, helped me choose all the correct products, and even assisted with specifying everything to make sure it would work perfectly together.
Her knowledge, patience and customer service were outstanding, and she made what could have been a confusing process incredibly straightforward.
A massive shoutout to Katy – she’s a real credit to Ultra LEDs. Thanks to her, I have complete confidence that I’ve ordered exactly what I need. I wouldn’t hesitate to recommend Ultra LEDs and will definitely use them again for future projects.

Risposta di Ultra LEDs
Really good customer service
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge. Thanks to Katy in the sales support for your help.

Risposta di Ultra LEDs
The order process with Katy was…
The order process with Katy was awesome. Easy. Direct. Smooth
Simply perfect. 🤩
Excellent customer care
Replaced a faulty Syndeo driver the next day after 4 years use.

Risposta di Ultra LEDs
Great Experience, Great Quality
I’ve had great experience from UltraLed from ordering to delivery, product is quality and will definitely be buying again for next project!

Risposta di Ultra LEDs
Jack who was my point of contact is…
Jack who was my point of contact is extremely knowledgeable, the company is the only company I would use moving forward to purchase anything Led related. Not just for the quality of items but the service. Thanks to him.

Risposta di Ultra LEDs
Unbelievably good service
Unbelievably good service. Picked up the call straight away. Gave great advice. Followed up with an email with product details. Then, when I ordered, it was all delivered in less than 24 hours. Perfect.

Risposta di Ultra LEDs
First class service
First class service
I meant to order a 24v power supply
But in my haste to order I ordered the 12v by mistake
sent an email that evening to sort my mistake
next morning all sorted posted out same day
The Targa power unit works perfect
no heat from unit at all unlike others I've used
also a 5year warranty

Risposta di Ultra LEDs
Got some great advice from Jack re 12v…
Got some great advice from Jack re 12v LED drivers for some AR111 lights I’d recently bought for an extension. Very much appreciated!!

Risposta di Ultra LEDs
Good service and knowledgable staff
Meeting and chatting with Tom and him going through everything with us and even the integration into an existing smart light system.

Risposta di Ultra LEDs
Fast quick delivery
Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great

Risposta di Ultra LEDs
awesome service
Called up needing goods next day, the where very helpful and sorted on a pre 9 for me ..... deffo be back for more.

Risposta di Ultra LEDs
Great customer service
Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.

Risposta di Ultra LEDs
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







