The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic q... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Leggi di più
L'azienda ha risposto
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Informazioni di contatto
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Regno Unito
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Absolutely brilliant service
Absolutely brilliant service! Ben Wheeler, Harry Butler Jack Bennett and Thomas Humphreys all helped me with my queries and resolved the issue I was having. LED lights are lovely and work perfectly in my cinema room! Thank you all!
Common Sense used
I needed a driver for cooker hood leds.
Tried the usual appliance spares bods who wanted all sorts of numbers. Even after giving them every number on ID sticker they wanted more numbers! What was really annoying was they wouldn't accept a photo of ID.
Found Ulta LEDs. Told them what I needed and they supplied a driver, which cost less than £10! I now have lights again.
Very quick and courteous service from Mr Humphreys.
Best service wver
Sophie was my point of contact with my order. She did all that she could to try and resolve the part that I needed. I chose the wrong item but nothing was too much trouble. Would recommend this company and that’s something that I don’t normally do.
Tom was very helpful and friendly
Tom was very helpful and friendly. He corrected my error in selecting the wrong driver without being patronising. Everything was handles swiftly and efficiently.
Dont usually leave reviews
Dont usually leave reviews, but the customer service was amazing!!
Absolute pleasure to deal with, replacments sent and recieved in less than 24hrs!!!
Great product too.....
5 Stars for Harry
I recently purchased some festoon lights from Ultra LEDs and had fantastic customer service from Harry B throughout. Really pleased and thanks so much!
Purchasing LED lighting solutions can…
Purchasing LED lighting solutions can be very confusing given there are so many options on the market and compatibility between components is not always clear. I've used UltraLEDs on several occasions now and found it best to contact them direct and explain what your trying to achieve. The sales team are very helpful coming up with a solution and will provide a bespoke quotation. This ensures you have all the correct items prior to installation and can save a lot of frustration & additional cost if your electrician has to stop work due to missing cables, connectors or wrong drivers etc. Prices are competitive but make sure you spend at least £75 each time to get free delivery.
Excellent customer support
I've made several purchases recently and all of the products have been excellent in both their quality and functionality. My thanks go to Thomas for helping out with a recent delivery issue (not their fault, entirely down to their carrier). It's refreshing to find someone who actually takes ownership of the problem and sorts it out for you rather than telling you to contact the courier yourself.
Speaking to Tom today who was an…
Speaking to Tom today who was an absolute diamond and helped me to order all the items needed for my project, will definitely be a returning customer!!
Thomas from customer service was great!
Thomas from customer service was amazing and helped me with everything I needed. He was quick to reply and very friendly! The lights came very quickly and will be ordering more
I recently had a fantastic experience…
I recently had a fantastic experience with ultraLEDS. After struggling to find a supplier in Northern Ireland for a specific LED profile kit, I reached out to them for assistance. Thomas, their representative, promptly responded to my email and assured me that they could help.
Thomas provided me with all the necessary information about the kit, including its contents and the shipping price. To my surprise, the package arrived at my doorstep within just 2 days. The speed and efficiency of their service were truly impressive.
ultraLEDS proved to be a highly professional and reliable supplier. I was thoroughly satisfied with their exceptional level of customer service. In fact, I am already preparing another order with them.
I would like to express my gratitude to Thomas & ultraLEDS for their outstanding service. Thank you once again!
Conor
Great advice
Great advice, super easy ordering and delivery next day. The team also helped me with an additional component that I needed with the same high quality service and fast order turnaround. I am very impressed by Ultra LED's customer service and would recommend to others.
Awesome service as always!
Awesome service as always!
They always go above and beyond and I'm never disappointed.
The technical help provided by Jack was very easy to understand and resolved my issue straightaway.
The products are really easy to install and high quality.
Communication is quick and efficient.
Cannot fault anything about this company which is a rarity nowadays.
Highly Recommended for New Installers
For an unexperienced installer like me when it comes to LEDs, DAVE STIRLING is an absolute man of a wonder. Answered my questions precisely and guided me all throughout. The products are bang on top quality. Well packaged and came in a timely manner. Ill be looking to order again on my next renovation project.
Fantastic service - highly recommend
Bought some festoon string lights from this company, delivered on time and worked great. Unfortunately, after 3 months, the remote control stopped working. I contacted customer services and had an excellent experience, very helpful and sent replacement part promptly at no additional cost. Will definitely use this company again.
Poor products
Poor products. Two failed lamps these were replaced now another one failed. No where close to rated hours. Poor.
Slightly disappointed
Great product and delivery on time. Disappointing that the power cable was not included so had to spend an extra fiver at B&q rather than delay the project.
Having installed an LED strip system…
Having installed an LED strip system into a garden for a customer which they were delighted with unfortunately, after 6 months one section failed. I contacted Ultra and provided a description and pictures to show the issue. My point of contact was very helpful and after concluding that I needed a replacement for this section arranged for a replacement to be sent directly to site for me to install. Other products sourced from Ultra have all been installed and are working well at the customers installation. I will definitely be using Ultra again and will recommend them to new clients based on the dealings I have had and the quality of their products and after service.
I don't recommend it to anyone.
First, the prices are too high, we pay probably half the price of Facebook for advertising.
In the second, we definitely pay Delivery. Doesn't matter. How much did you buy it for
And it’s not the fastest that comes, when or how.
Not good I don’t recommend it would be zero, I would give it 0. And so one star.
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