The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic q... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Leggi di più
L'azienda ha risposto
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Informazioni di contatto
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Regno Unito
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
4,7
Eccellente
255 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I’ve been using Ultra for several years…
I’ve been using Ultra for several years and find their product range to be well specified, reliable and at a reasonable price point. Staff are helpful and delivery prompt.
13 marzo 2025
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Risposta di Ultra LEDs
Thank you for your continued trust in Ultra James! We’re so glad to hear that you’ve been satisfied with our products, prices, and service over the years. Your loyalty means a lot to us, and we’re always here to provide you with the best experience possible. Looking forward to serving you for many more years to come!
So for so good
So for so good! Been speaking with Thomas from UltraLEDS and he’s been amazing with advice and guidance.
I’m a novice so have no clue what to get and Thomas has guided me through the whole process
13 marzo 2025
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Risposta di Ultra LEDs
Thank you for the great feedback! We’re so happy to hear that Thomas has been able to guide you through the process and provide the advice you needed. We know it can be overwhelming as a novice, so it’s awesome to hear you’re feeling confident with your choices. If you need any further assistance, don’t hesitate to reach out—Thomas and the team are always here to help!
Fantastic advice, help and Support!
I received fantastic advice, help and support from Tom Humphreys. I would 100% go back again and thoroughly recommend this company based on my experience.
13 febbraio 2025
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Risposta di Ultra LEDs
Thank you for the amazing review Julien! We’re thrilled to hear that Tom was able to provide you with the advice and support you needed. It’s great to know you had such a positive experience, and we truly appreciate your recommendation. We look forward to welcoming you back anytime!
Very helpful Thomas on the chat
Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.
25 febbraio 2025
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Risposta di Ultra LEDs
Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!
Always helpful and know their stuff
Always helpful and know their stuff
3 marzo 2025
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Risposta di Ultra LEDs
Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!
Campervan slat ceiling led track
Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.
25 febbraio 2025
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Risposta di Ultra LEDs
Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!
Great customer service and attention to detail.
Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.
28 febbraio 2025
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Risposta di Ultra LEDs
Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!
Thank you to Thomas
Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.
28 febbraio 2025
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Risposta di Ultra LEDs
Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!
Quick response with the detail I needed
Quick response with the detail I needed
28 febbraio 2025
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Risposta di Ultra LEDs
Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!
lovely customer service
26 febbraio 2025
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Risposta di Ultra LEDs
Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!
Great customer service and patients…
Great customer service and patients whilst answering all of my questions! 👍🏼
20 febbraio 2025
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Risposta di Ultra LEDs
Thank you for the great review! We’re thrilled to hear that our team was able to patiently answer all your questions. Providing excellent customer service is our priority, and we’re always here to help with anything else you need!
Problem with the delivery sorted without fuss…
There was a problem with the delivery address (my fault) and Fedex returned it to them. They immediately sent out a replacement with no fuss.
21 febbraio 2025
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Risposta di Ultra LEDs
Thank you for sharing your experience Simon! We’re glad we could quickly sort out the issue with the delivery and get a replacement sent to you without any hassle. We always aim to make things right for our customers. If you need anything else, feel free to reach out—happy to help anytime!
I had some questions regarding products…
I had some questions regarding products and spoke to Thomas H on the chat bot. He was very helpful in answering all my questions and then when I had a problem with the ordering due to something being out of stock. He then sorted the problem via email and emailed me a quote to accept and pay.
19 febbraio 2025
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Risposta di Ultra LEDs
Thank you for the great feedback Terry! We’re so glad Thomas was able to assist you with all your product questions and resolve the issue with the out-of-stock item quickly and efficiently. We’re always here to make sure your experience goes smoothly. If you need anything else, don’t hesitate to reach out—we’re happy to help!
Great customer support
Great customer support. Easy to get hold of, and knowledgeable people who understand the product to talk with. Easy to get your project up and running.
17 febbraio 2025
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Risposta di Ultra LEDs
Thank you for your kind words and 5 star review Duncan! We’re so happy to hear that our customer support team was easy to reach and able to provide you with the knowledge and assistance you needed to get your project up and running. If you ever need help with further projects, we’re always here!
Ultra led supervisors were brilliant
Ultra led supervisors were brilliant. DPD didn't drop parcel to the correct address
I contacted ultra led team who immediately sent out a replacement and kept on contact
1 febbraio 2025
Non scritta su invito
Risposta di Ultra LEDs
Thank you for your fantastic feedback! We’re so glad to hear that our team was able to quickly resolve the issue with the delivery and keep you updated throughout the process. We’re always here to ensure everything goes smoothly for you. If you need anything else, don’t hesitate to reach out!
Brilliant Service
Currently having a new extension built and I knew the type of lighting I wanted but unsure exactly what I needed. I contacted Ultra LEDs a few times to ask for advice.
Thomas got back to my straight away with the items I needed. First of all I was pointed to the right LED plaster-in profile which was perfect and delivered in no time.
Next I needed the LED strip, and due to the long length needed I was really unsure which to buy so there would be no drop-off in light. I thought I knew but just contact Thomas again and he knew exactly what I needed and let me know what I needed to do soldering wise on the corners.
I will definitely be using Ultra LEDs for my next project outside.
12 febbraio 2025
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Risposta di Ultra LEDs
Thank you for your wonderful review and positive feedback! We’re so happy to hear that Thomas was able to guide you through your lighting choices and help ensure everything was perfect for your new extension. It’s great to know that the advice on the LED strip and soldering was useful! We truly appreciate your trust in us, and we look forward to helping with your next project—inside or outside! Don’t hesitate to reach out if you need anything else.
Absolute fantastic customer service
Absolute fantastic customer service. I ordered wrong profiles and they were fantastic in providing advice and correcting my order. Great company!
12 febbraio 2025
Non scritta su invito
Risposta di Ultra LEDs
Thank you for your kind words! We’re so glad we could assist you in correcting your order and provide the advice you needed. Delivering great customer service is our priority, and we’re thrilled to hear you had such a positive experience. If you ever need anything else, we’re here to help!
Great customer service
I spoke to Thomas from ultra LEDs who was really helpful. He provided well considered options which were laid out clearly so I could understand and included a recommendation as well. High quality customer service. Thank you
12 febbraio 2025
Non scritta su invito
Risposta di Ultra LEDs
Thank you for your fantastic feedback! We’re so glad Thomas was able to provide helpful and clear options for you. It’s great to hear you had such a positive experience with our support team. We truly appreciate your kind words and look forward to assisting you again in the future!
Excellent servuce
12 febbraio 2025
Non scritta su invito
Risposta di Ultra LEDs
Thank you for your feedback Mike! We’re so glad to hear you had an excellent experience. If you need anything else, don’t hesitate to reach out—we’re always here to help!
Missing parcel
Stop using FedEx as a delivery company.Dont order from this company because you never get your order
24 gennaio 2025
Non scritta su invito
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