Ultraframe Recensioni 

115
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

We have issues with our Livinroof installation and consulted Ultraframe for guidance on how to pursue our complaint to the installers. Nichol and Kai from their Home Owner Support team have been very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

recently switched to dealing direct with Ultraframe, pleased to say the service has been A1, all quotes processed and returned within 24 hours (sometimes sooner) any additional info required has been... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Conservatory Finished in 2015. Box Gutter fitted along side wall. Lead Flashing fitted running into B/Gutter. We now have water stain and water running down interior wall in the area below gutter supp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just wanted to leave a quick note for Gary. We have used competitor products previously for tile effect roofs and have recently switched to UltraFrame and wow what a difference! The product and se... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore

Scritti dall'azienda

The leader in the design and manufacture of conservatory roofing systems. To ensure we stay as one of the most trusted names in the industry, we not only test our products in our own laboratory and test facilities, we also use independent third-party accreditation and testing agencies, such as Wintech and the British Board of Agrément (BBA).


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

115 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(115)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

not…

not good..........................................

7 settembre 2026
Non scritta su invito
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Risposta di Ultraframe

We're sorry to see that your experience was "not good". Unfortunately, as no further details were provided when we reached out, we're unable to investigate or understand what may have gone wrong.

We take all feedback seriously and would welcome the opportunity to learn more and address any concerns.

Valutata 5 stelle su 5

We have issues with our Livinroof…

We have issues with our Livinroof installation and consulted Ultraframe for guidance on how to pursue our complaint to the installers. Nichol and Kai from their Home Owner Support team have been very helpful providing information relevant to the construction. We are now confident that our gut instincts have been correct and will press for the faults to be rectified. Thank you Nichol and Kai.

24 agosto 2026
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Risposta di Ultraframe

Thank you for taking the time leave a review! We wish you all the best in getting this resolved and appreciate your kind feedback.

Valutata 5 stelle su 5

Excellent service and professional…

Excellent service and professional attitude
Faultless and highly recommended

13 agosto 2026
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Risposta di Ultraframe

Thank you for taking the time to leave a review of your experience Ian, it is much appreciated!

Valutata 5 stelle su 5

great new roof on my conservatory …

great new roof on my conservatory great service look great very happy with the work

30 luglio 2026
Non scritta su invito
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Risposta di Ultraframe

Thank you for taking the time to leave a review! We're delighted to hear that you're pleased with your Ultraframe roof and we hope you enjoy your conservatory for many years to come!

Valutata 5 stelle su 5

I had a problem with my front door that…

I had a problem with my front door that Ultra Frame fitted a number of years ago. The door is under guarantee, so made a claim.
Ultra frame were very prompt and helpful. Mick Sharp in particular has undertaken the process in a very professional,smooth and efficient way.

15 giugno 2026
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Risposta di Ultraframe

Hi Philip, thank you for taking the time to leave a review. Although Ultraframe Home Improvements is no longer trading, we're pleased we were able to assist you and honour your guarantee, we'll be sure to pass on your lovely feedback to Mick!

Valutata 5 stelle su 5

Excellent company in particular Mick…

Excellent company in particular Mick Rowley and Chloe McGrath who have been very helpful with all the support and training they have provided our business in all aspects.We are looking forward to working with them in the future in particular with the new HUP extensions.We Carnt fault them in any aspects of the service and advice they provide.

12 giugno 2026
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Risposta di Ultraframe

Hi Mike, thank you for taking the time to leave a review. Great to hear Mick and Chloe have been able to help get you started with hup! and we look forward to supporting you on your future hup! projects!

Valutata 5 stelle su 5

Quick repair to a Failed Window

Had a large Livinroom conservatory installed by Ultfaframe 7 years ago. Fantastic in all respects and a great addition to our home. Unfortunately one of windows has started to cloud up inside. I contacted the Ultraframe Customer Services team and my contact -Mick Sharp - took my issue, and within 24hrs had identified the failed window on the original plans and ordered a replacement to be fitted soon. This is a fantastic aftercare service. Cannot fault Ultraframe in any aspect of their service.

5 giugno 2026
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Risposta di Ultraframe

Hi William, thank you for taking the time to leave a review, great to hear you’re still enjoying your conservatory and Mick was able to assist with your failed unit quickly.

Valutata 5 stelle su 5

Went on the HUP Surveying course and Roof Surveying.

Went on the HUP Surveying course and the Surveying course for UlraRoof and Flat Roof. As always superb training and plenty of time to ask questions.

Great products, great people and superb training. Tim Hussey. N & C Glass Ltd. Ely in Cambs.

25 marzo 2026
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Risposta di Ultraframe

Hi Tim, thank you for taking the time to leave a review, it was a pleasure to have you with us and we're delighted to hear you enjoyed the recent training courses here in Clitheroe and found them valuable.

Valutata 5 stelle su 5

We have just recently completed a stand…

We have just recently completed a stand alone hup! Building.
We had site support from Gary who was incredible, really knowledgeable, helpful, friendly, more than happy to answer all of our questions.
We had him for 3 days.
We managed to construct everything from the base to the roof in those days and he left us feeling confident to complete everything else which we have now done so all completed in a week.
Thank you Gary

19 aprile 2026
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Risposta di Ultraframe

Hi Mark, thank you for taking the time to leave a review of your recent hup! site support visit, we'll be sure to pass your kind words on to Gary. Great to hear your hup! build was a success and you managed to finish it all in a week!

Valutata 5 stelle su 5

Really enjoyable 2 days with Mark

Really enjoyable 2 days with Mark.
Mark was very informative and knowledgeable and I look forward to working with him and his team in the near future

26 marzo 2026
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Risposta di Ultraframe

Hi Michael, thank you for joining us at our recent training events and taking the time to leave a review! Great to hear you enjoyed the sessions with Mark.

Valutata 5 stelle su 5

I recently completed a 2-day training…

I recently completed a 2-day training with Mark, and it was an excellent experience. As someone who is just starting in the construction industry, I found the course extremely valuable and well-structured.

Mark is a very knowledgeable and approachable instructor. He explained everything clearly, answered all questions with patience, and made sure everyone understood the material before moving on. The training was both practical and engaging, which made it easy to follow and apply in real situations.

I feel much more confident starting my journey in construction after this course. I would highly recommend this training to anyone, especially beginners looking for a solid foundation.

Thank you for such a great experience!

25 marzo 2026
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Risposta di Ultraframe

Hi Thiago, thank you for taking the time to leave a review of our recent training events! Great to hear you found the sessions useful, we'll pass your kind words onto Mark, all the best in your construction career!

Valutata 5 stelle su 5

Just had roof replaced with Ultraframe…

Just had roof replaced with Ultraframe installed by a local company GAP from sales representative through to installation the team have been exceptionally professional and the finished article looks very good time will tell how good 😆

6 febbraio 2026
Non scritta su invito
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Risposta di Ultraframe

Hi Brian, thank you for taking the time to leave a review of your experience. Great to hear you are pleased with your replacement roof and the service delivered by Ultra Installers GAP Home Improvements!

Valutata 5 stelle su 5

Looks and feels great!

Initial quality seems excellent and the installation, done by Andy Bell (and friends) of Precision Home Improvements was first-class.
It’s great to have another “proper” room at our bungalow!

20 novembre 2025
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Risposta di Ultraframe

Hi John, thank you for taking the time to leave a review of your experience. Great to hear you are enjoying your new hup! extension and your hup! builder Precision Home Improvements did a fantastic job!

Valutata 5 stelle su 5

Very helpful guys in Tech Support- went…

Very helpful guys in Tech Support- went out of their way to help. A company that cares about people- recommended!

25 novembre 2025
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Risposta di Ultraframe

Hi Phil, thank you for taking the time to leave a review of your experience, our technical team are always on hand to help so it is great to hear they were able to assist!

Valutata 5 stelle su 5

Excellent experience, joy to work with

Everyone I have had the pleasure of dealing with at Ultraframe has been unbelievably helpful, knowledgeable and above all supportive.
Right from the start of the install working with George Brown who made our first flat roof a breeze giving us loads of time saving tips without cutting corners and even getting stuck in helping with fitting.
The guys in the office, Mark Bowler in particular helped out with the building control as he had never seen a HUP system before. Also putting us on the right track with the correct Monocouche render to use on the cement boards.
They have all been an absolute joy to work with and personally hoping to do plenty more of these in the future.
Thank you everyone I’ve dealt with at Ultraframe.

4 novembre 2025
Non scritta su invito
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Risposta di Ultraframe

Hi Carl, thank you for taking the time to leave a review of your experience, great to hear your first Flat Roof and hup! build was a success, we'll be sure to pass your kind words on to George and Mark.

Valutata 5 stelle su 5

Steven Johnston was very helpful

Steven Johnston was very helpful with my pricing issue!

Quick to respond and sorted out the issue in no time.

12 novembre 2025
Non scritta su invito
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Risposta di Ultraframe

Hi Maria, thank you for taking the time to leave a review of your experience, we'll be sure to pass your review on to Steven.

Valutata 5 stelle su 5

Ultraframe and their Technical team…

Ultraframe and their Technical team never fail to deliver. Always prompt with replies and very informative.
Simon Terry
Surveyor
Britelite Ltd

6 novembre 2025
Non scritta su invito
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Risposta di Ultraframe

Hi Simon, thank you for taking the time to share your experience, great to hear and we’ll be sure to pass on your review to our technical team!

Valutata 5 stelle su 5

Dave and Miles in technical support are…

Dave and Miles in technical support are always spot on with their support and advise with any design/structural queries.

29 ottobre 2025
Non scritta su invito
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Risposta di Ultraframe

Hi Paul, thank you for taking the time to share your experience, we’ll be sure to pass on your review to them both!

Valutata 5 stelle su 5

using Ultra as a trade installer has…

using Ultra as a trade installer has been very efficient from my first quote. We took delivery of our first hup home extension with the option to have an assisted fit by Gary and Mark are very informative, both members of staff were very polite on site whilst with our customer I will definitely be using Ultra frame in the future and recommend toanybody thinking of using Ultra frame

20 ottobre 2025
Non scritta su invito
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Risposta di Ultraframe

Hi Joseph, thank you for taking the time to share your experience, we're delighted to hear your first hup! installation was a success with Gary and Mark from our site support team.

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