Fitrite Fencing & Decking Ltd Recensioni 430

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The installation was carried out by Paul, Chalky, Mick and Matt, who were helpful , courteous and amazing workers in all kinds of weather. I cannot speak too highly of them a first class job.

Valutata 1 stelle su 5

We had decking fitted to two new caravans. The decking has subsided and faded, In August 2025 the C.E.O promised to replace both decks and asked us to choose a colour for the replacement decking board... Leggi di più

Valutata 5 stelle su 5

The fitter’s turned up on date and at the correct time. Jordon and Dan first discussed the job and how I wanted it done and completed the work in a professional manner.

Valutata 5 stelle su 5

Our installation went well without any hitches. Mick and Matt were informative and explained the work as they went which provided reassurance that it was being completed as envisaged. Overall, we are... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Costruttore di terrazze
  2. Ditta specializzata nella costruzione di gazebo
  3. Paesaggista

Scritti dall'azienda

Manufactured in the UK, using first-generation recycled PVC with a virgin PVC outer skin, Fitrite deck boards are the leading premium, yet affordable decking solution. ** Holiday Home Decking ** Holiday Lodge Decking ** Balustrades ** Domestic Decking ** Garden Decking ** Patio Decking ** Garden Rooms ** Home Offices ** Home Gym ** Outdoor Spaces ** Lifestyle Sanctuary ** Anti-Slip ** Low-Maintenance ** Family-friendly * We specialise in Holiday Park, caravan and lodge decking. We provide verandah, deck and balustrade solutions for all sizes and configurations. A sustainable alternative to wooden decking, and an affordable, long-lasting alternative to composite decking. Low maintenance decks carrying manufacturers guarantees. Balustrade options include privacy screening, pickets and glass. * Fitrite Fencing & Decking is now considered to be one of the largest alternative, low maintenance, decking suppliers in the industry. * We are leaders in designing and producing innovative, premium quality PVCu products. Our core business is the creation and development of established market leading Fencing and Decking lifestyle products. * It’s simply astonishing how something so revolutionary can look so immediately at home. A seemingly plain space is suddenly an oasis of peace, relaxation and tranquility, and it’s all thanks to Fitrite. * Fitrite Fencing & Decking is changing the way that people view and use their outdoor, lifestyle area, starting by eradicating the hassle that comes with its wooden counterparts. * A Fitrite deck is truly a sanctuary for any occasion. This world may seem like a million miles away, but it could be waiting for you. Fitrite offers you the chance to add a stunning dimension to your caravan, lodge, pod, garden room, home and your life. It will keep giving for years to come and is always ready and waiting. * Garden rooms feature heavily in our repertoire with customers enjoying the flexibility to design to suit their needs with the durability that brings peace of mind. A garden room can be used as a home office, family space, gym, entertaining area, home salons or treatment rooms and can be built with one or all of these things in mind! Your imagination is the only limit. * Commercial projects include bars, eateries, F&B specialty settings, leisure and spa spaces and showground areas. With our national network of depots and fitters we are able to offer responsive time-frames and be agile within more complex construction projects. * We can help with accessible and disabled specification ramps and access solutions. Any dream outdoor space is an affordable luxury and our trained, specialist Fitrite Installers can make that dream come true. * If you are looking to re-imagine or design your garden we can offer help with garden rooms, decking, pergolas and an individually designed solution personalised for your needs. Whether the space is for family or work entertaining or simple enjoyment of the outdoors - we are here to help. * A choice of colours and finishes suit individual tastes and can compliment a lodge a home a garden or a commercial space. Whether it's contemporary grey such as graphite or anthracite or a softer ash grey; or maybe your preference is something more natural-looking and you would be taken with a gorgeous hazelnut; the choice is yours. Some traditionalists opt for or a brighter white or almond or like to blend with nature and choose an aesthetically pleasing green. Whatever your ideas, our combinations can be a mix and match to suit your tastes. * We are the decking experts and can guide you through everything you need to know.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

430 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy customer We ve just had composite decking…

We ve just had composite decking installed by Jimmy and Joe who have done a great job, its took them just 3 days and they've never stopped, very friendly, cleared away all their rubbish and even jetwashed the decking, I would recommend fitrite to anyone wanting composite decking, I ve spoke to Louise who is the aftersales person who s told me to contact her if we have any issues in future as it is under warranty

19 giugno 2026
Valutata 5 stelle su 5

Fitrite installation

The installation was carried out by Paul, Chalky, Mick and Matt, who were helpful , courteous and amazing workers in all kinds of weather.
I cannot speak too highly of them a first class job.

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely perfect from start to…

Absolutely perfect from start to finish, great communication and the install crew went above and beyond. Would highly recommend. A++++++++

11 giugno 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Hi Mr Thompson,
Thank you for your lovely feedback and for taking the time to share your experience with us.

We’re really pleased to hear your installation went smoothly and you were kept well informed throughout the process—that reassurance is exactly what we aim to provide for every customer
It’s great to know you’re happy with the quality of your decking so far,
If you need anything in the meantime, please don’t hesitate to get in touch.

Many thanks again,
The Fitrite Team

Valutata 5 stelle su 5

Great service

Great service, really good finish.

11 giugno 2026
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Hi Mr Hill,

“Thank you very much for your kind feedback. We’re delighted to hear you were pleased with the service from start to finish, and we’ll be sure to pass your comments on to the installation team.”

Many thanks again,
The Fitrite Team

Valutata 1 stelle su 5

My Fitrite Decking Experience

We had decking fitted to two new caravans. The decking has subsided and faded, In August 2025 the C.E.O promised to replace both decks and asked us to choose a colour for the replacement decking boards which we did. They asked if they could complete the work in "their quite period of November 2025 to February 2026". We agreed to this but despite promises from the CEO, the Finance Director and the Business Development Manager, they will not give us a commitment to carrying out the work. I have since learnt that their are other caravan and lodge owners on the same holiday park in the same situation as us.

4 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I had my decking and glass fitted by…

I had my decking and glass fitted by fitrite rwo years ago they were very professional.I couldn't be more pleased with their work the lads were amazing . I am now looking forward to using them again for some more decking.

28 giugno 2025
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Hi Mrs James,

Thank you so much for your kind words and for taking the time to leave us such a fantastic review. We’re absolutely delighted to hear how pleased you are with your decking and glass installation.
It’s great to know the team made such a positive impression—they’ll be really pleased to hear your feedback! We always strive to deliver high-quality work and excellent service, so it means a lot that this came across.

We look forward to working with you again on your next decking project. Please don’t hesitate to get in touch when you’re ready—we’d love to help bring your next idea to life.

Many thanks again,
The Fitrite Team

Valutata 5 stelle su 5

Garden Decking

Our installation went well without any hitches. Mick and Matt were informative and explained the work as they went which provided reassurance that it was being completed as envisaged. Overall, we are pleased with the quality of the decking - just waiting for the glass to be installed now!

26 maggio 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Hi,

Thank you for your lovely feedback and for taking the time to share your experience with us.

We’re really pleased to hear your installation went smoothly and that Mick and Matt kept you well informed throughout the process—that reassurance is exactly what we aim to provide for every customer.

It’s great to know you’re happy with the quality of your decking so far, and we’re excited for you to see the finished result once the glass is installed—it really completes the look!
If you need anything in the meantime, please don’t hesitate to get in touch.

Many thanks again,
The Fitrite Team

Valutata 1 stelle su 5

Poor

This company offers you a service with a smile and post work when you report faults they start making excuses. Avoid at every cost.

3 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Well after a disappointing nightmare…garden room

Well after a disappointing nightmare after sending contractors to fit my garden room and decking for it to fall to pieces
I had to get intouch with the finance company they finally got the fitright fitters to come and take it down and rebuild it again as it should of been built in the first place

Mick and Matt went above and beyond for me after a lot of tears they finally built it as it should of been

I'm sat smiling now and i love it 😀

That's a huge shout out to Mick and Matt

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Recent Fitrite project at or home in Hampshire

Well, very happy with the overall product and service was exceptional, yes, quite expensive, however, the end result was stunning and are very happy indeed with the finished project..Dave one of the fitters sayed locally as he came from over 3 hours away, absolute star, nothing was too much trouble, and would reccomend without any hesitation...Raeding some of the 1* reveiws I was shocked as my experiance was nothing like that, clearly they have either sorted these problems out now, as I could not fault them.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

All Decked out and you will be to

What an amazing transformation!

From Mark in Sales for drafting a decking plan to make the ground ready and designing the layout to Mick, Mark and Chalky for using all their hard work, skill and experience installing and adapting the decking for the best fit

Very professional, friendly and enthusiastic Team and a top quality product

30 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you for choosing us. We’re so glad our team could deliver a top-quality result from the initial design through to the final installation. We’ll make sure the whole team gets a shout-out for their hard work.

Valutata 5 stelle su 5

Skirting and steps

Great job a big thanks to Gareth who came down and measured up
Well pleased with the install and the steps

30 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you for the feedback! It’s great to hear you’re happy with Gareth’s help and the final install. We really appreciate you taking the time to share your experience

Valutata 5 stelle su 5

I am 1000% happy with my decking and…

I am 1000% happy with my decking and luxurious hot tub installed in my garden by fitrite. Am speechless, really happy I can tell you. My dreams have come true. Excellent customer service from start to finish. Whoever is writing bad reviews here, is not nice. These guys have done an excellent job for me honestly.

I love you Fitrite.

Thanks
George

30 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you for the amazing feedback, George! We are thrilled that you’re happy with your new Fitrite decking and hot tub. It was a pleasure serving you from start to finish, and we really appreciate your kind words about our team and service. Enjoy your new garden

Valutata 5 stelle su 5

I have recently had Fitrite install me a garden studio.

I have recently had Fitrite install me one of their garden studios. I chose this product above all others due to it being designed for the size of my plot and for my individual tastes. The quality of materials are aesthetically pleasing but of a robust nature to cope with adverse weather conditions and time. The materials are held together with clever fixings that are secure once implemented. I am satisfied with the completed building and the 10 year guarantee that is warranted.
The assembly team Mick and Ellis were were friendly and easy to get along with. Their knowledge of the product was impressive and they answered all my questions clearly. I was also impressed with their skill levels measuring and cutting materials with constant precision. They were always punctual and hard working through out the days. I feel both are a credit to Fitrite.

Best regards,
John B Weaver. S63 8NF

18 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thanks for sharing your experience, Mr Weaver. We're thrilled to hear Mick and Ellis made your day. We'll pass your kind words on to the team!

Valutata 5 stelle su 5

Excellent

Great service all round, from the home visit and quote from Mark, Ian in the office, and the excellent fitting and workmanship from Mike and Ellis.
Our decking looks fantastic. Mike and Ellis were very professional and hard working and did an brilliant job. Thank you!
S66 area.

13 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you for the 5-star review! We’re here to serve you anytime.

Valutata 1 stelle su 5

Appalling service received…

Appalling service received from this company . Firstly they do not show up when arranged, it took months to finally get them to come and installed decking around a caravan , secondly they Installed the decking completely the wrong way round meaning you have to walk on the grass to get on to the deck ? There is a pathway for a reason ! It’s now been 5 months and still waiting for them to correct their issue , install was September 2025 , it’s now March 2026 and still not complete , as previous to the install , dates booked to come and rectify issue they caused and nobody turns up , when you call and chase they said ‘oh no don’t know what happened your booking disappeared out of our calendar’ . They do not care and have no interests in good customer service.

9 marzo 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Dear Laura

I am incredibly sorry to read about your experience. It is clear that we have not met our usual high standards, However this problems you have now been rectified

I want to ensure you are happy with the work that was completed yesterday to rectify this issue so will be contacting you to discuss

Best regards,
Sam Worrall
Domestic Operations Manager.

Valutata 5 stelle su 5

Conservatory Roof replacement

From the initial quotation to completing my conservatory roof replacement took just over two weeks. Everyone I met were professional and helpful. Donny and his team carried out the installation working tirelessly in probably the worst weather we’d had this year. A lot of on site alterations were required due to the conservatory not being square, these were addressed by the team and even though they didn’t complete the roof on the day it was watertight prior to them leaving at 19.30. The internal plastering was completed on the next day and the lads came back on the Sunday to finish the roof. I have noticed already that it is a much warmer room now and look forward to using it all year round. Overall my experience with Fitrite has been excellent and would have no hesitation to recommend them to anyone.

8 febbraio 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you for the wonderful review, Peter! We're delighted to hear that you enjoying the new roof. We look forward to welcoming you back soon.

Valutata 5 stelle su 5

We had a new conservator roof fitted by Lee and Mick from Fitrite

We had a new conservator roof fitted by Lee and Mick from Fitrite, from start to finish they were brilliant, they talked us through every stage of there work , and worked very hard in all conditions, the quality f the finish is first class , they were on time ,polite , and respectful of our home , we would recommend them 100%.

6 febbraio 2026
Non scritta su invito
Logo di Fitrite Fencing & Decking Ltd

Risposta di Fitrite Fencing & Decking Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più