Ultimate Medical Academy Recensioni 

99
TrustScore 2.5 su 5

2,4

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Valutata 1 stelle su 5

After I graduated I the alumni got me my first job. It wasn’t even in what I went for, got fired from that job because the f-bomb was dropped outside of my office window and the company wouldn’t let... Leggi di più

Valutata 1 stelle su 5

I will say I was enjoying my classes until I'm suddenly locked out with no reason why. I was making payments and poof I'm locked out. No letter, no email or text stating what's going on. I called... Leggi di più

Valutata 5 stelle su 5

The support from UMA staff was outstanding! I always knew that they were rooting for me and my career in Medical Billing and Coding. The career team worked really hard with finding me a job that suite... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Loved the courses but the resume writers need to go back to college, I received multiple resumes because I asked them to re write them on a few occasions and I gave up on the last request. I'll just... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Corsi di formazione per adulti
  2. Scuola di studio da casa

Scritti dall'azienda

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

99 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 44% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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2,4

Tutte le recensioni

(99)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have had a great experience I…

I have had a great experience I graduate the 23 of November and they have helped me with a job In the field from work at home I am graduating with a 3.66 gpa the teachers and advisors was very supportive answer their calls work with your advisors do some of the work they ask when comes to them sending you job applications you will be very happy I start my job dec 4....

17 novembre 2025
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Risposta di Ultimate Medical Academy

Thank you for taking the time to share your experience, and congratulations on completing your program and beginning your new role! We are glad to hear you felt supported throughout your journey and that you found the online format helpful in balancing school, work, and life.

We appreciate the dedication you put into your studies and wish you continued success as you move forward. Please feel free to connect with our Alumni Services team in the future if you would like additional support.

Valutata 1 stelle su 5

Finance team is awful

As a single mom going to school, this school has been a nightmare on getting my funds on a timly manner. They give you excuses on how they are backed up. If you depend on your money to help get through school as far as bills and such, this is not your school.

8 novembre 2025
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Risposta di Ultimate Medical Academy

Hi Elizabeth, at UMA, our teams lead by example and are dedicated to guiding students through the Student Finance process with care and clarity. We understand your frustration led you to share this review, and we appreciate you taking the time to do so.

Financial aid disbursements and timelines can involve individual circumstances and external processing requirements that are best reviewed directly. The most effective way to get the support you need is to connect with our UMA Cares team, which is designed to review individual student situations and provide guidance. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

If you prefer, you may also share additional details for review at social@ultimatemedical.edu. We hope to connect with you soon.

Valutata 5 stelle su 5

The staff IS like family

The staff IS like family. They are sweet, understanding and caring. I really do recommend many to go to UMA UMA UMA UMA LOL

25 aprile 2025
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Risposta di Ultimate Medical Academy

Hi Ashley, thank you for sharing these kind words with us! We are glad to hear about your positive feedback about your program and your success. Please feel free to reach out if you ever need assistance on your journey, we're here for you!

Valutata 1 stelle su 5

You have an employee calling my office…

You have an employee calling my office by the name of Glen that felt he could tell one of my staff members that maybe there needs to be someone else to do my job since I never return his call. Not to mention...I am entitled to vacation and was out of the office for almost a week.

6 ottobre 2025
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Risposta di Ultimate Medical Academy

Vivian, thank you for bringing this to our attention. We take professionalism seriously across all of our teams and would appreciate the opportunity to learn more.
We’ve submitted a request for additional information through Trustpilot but you’re also welcome to contact us directly at social@ultimatemedical.edu with further details if you prefer. We hope to connect with you soon.

Valutata 1 stelle su 5

The women trying to get me enroll was…

The women trying to get me enroll was very rude and unprofessional. They need better communication, then just reading a script. Another lady called and she sounded horrible. Like a depressed robot. These women don’t care about you. You’re better going somewhere local.

23 settembre 2025
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Risposta di Ultimate Medical Academy

Hi Natalie, thank you for sharing this with us. Please know that at UMA, we take reviews like yours seriously because this is not the experience we aim to provide for those interested in learning about educational opportunities at UMA. Our team members, at all levels, strive to provide the support and resources students need to succeed, and we are proud of our Admissions team’s dedication to assisting prospective students.

We’d appreciate the opportunity to learn more details about your experience. If you’re open to it, can you please reach out to our UMA Cares team at (800)-509-5474 or email us at social@ultimatemedical.edu? You can also visit go.ultimatemedical.edu/uma-cares for more information.

UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.

Valutata 5 stelle su 5

I love attending UMA from start to…

I love attending UMA from start to finish I felt at HOME everyone here was amazing and just made my experience a blast I will tell anyone don’t walk RUN and get here I got my ASSOCIATES in Healthcare management I’m so happy to be a Alumni C/O 2025

20 agosto 2025
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Risposta di Ultimate Medical Academy

Hi Tamenia, we’re so glad UMA felt like home from start to finish. Congratulations on earning your Associate’s in Healthcare Management and officially joining the over 100,000 UMA alumni across the country!

Thank you for sharing your experience and for spreading the word. We’re proud to be part of your journey! #UMAgrad

Valutata 5 stelle su 5

The support from UMA staff was very supportive!

The support from UMA staff was outstanding! I always knew that they were rooting for me and my career in Medical Billing and Coding. The career team worked really hard with finding me a job that suited my everyday schedule. I would definitely recommend UMA to anyone who is just starting their journey or to someone like myself that waited later to get started with a career that worked for me.

30 luglio 2025
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Risposta di Ultimate Medical Academy

We are so glad to hear this, Bridget! We are grateful to know you enjoyed your time at UMA. Every student is unique, which is why we provide individualized support services from the moment they enroll through their job search and even as alumni. We put an emphasis on caring for our students and we are honored to be a part of your journey. Thank you for being an inspiration to others!

Valutata 1 stelle su 5

Degree for 7 seven years still no job in field

I graduated from UMA with my Associates in Medical Admin Assistant back in 2018. I honestly thought that after obtaining my degree I would land a job in the medical field. Here it is seven years later, I have yet to get any type of job utilizing my degree. I have applied at so many hospitals and private facilities but no one has given me an chance to even interview. When I did speak to career services at UMA I was advised that bc I don't have the experience, it would be hard for my to even interview. Totally insane to have obtained a degree but no job due to no experince in the field. I have reached out to UMA career services on numerous occasions and they never return emails nor calls so I decided to stop reacing out to them. I recently decided to start reaching back out to them with still no luck. I feel like this was a complete waste of my time and money and I would advise other to look else where.

30 novembre 2024
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Risposta di Ultimate Medical Academy

Hi Turesa, we’re sad to hear that you felt unsupported during your career search. At UMA, we care deeply about the success of our students and graduates, and we aim to provide meaningful, individualized support throughout their journey, including after graduation. We understand that there can be various factors influencing job search outcomes, and we are here to help identify and support our students in overcoming potential barriers. We’d appreciate the opportunity to learn more about your experience and see if there is anything we can do to help. If you’re open to it, please reach out to our UMA Cares team at (800)-509-5474 or email onlineplacementassistance@ultimatemedical.edu. Or, if you'd prefer, you may use the link below to find more information about UMA Cares for assistance:

go.ultimatemedical.edu/uma-cares

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Finally, invite you to join ConnectUMA at www.connectuma.com, where you can network with employer partners and access career guidance. If you would prefer to speak with a team other than our Alumni Career Services Team, we encourage you to connect with our UMA Cares team. We hope to connect with you soon.

Valutata 5 stelle su 5

You are not alone in the process

I thought I could not do it, and I did it with the help with the great team of support at the school every step of the way from the being to the end I love it when I was stuck on something and calling in and they guild you through it and then they would say you got this

26 luglio 2025
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Risposta di Ultimate Medical Academy

We are beyond thrilled to hear this, Barbara! Thank you for taking the time to share your experience with us. Every student is unique, which is why we provide individualized support services from the moment they enroll through their job search and even as alumni. We put an emphasis on caring for our students and we are honored to be a part of your journey. Thank you for being an inspiration to others!

Valutata 5 stelle su 5

Best experience of my life

I did not think I could obtain a degree. I have failed so many times. I casually asked for more info in an online post on Facebook. 18 months later, I am a graduate. I had expected nothing. I got a phone call from a recruiter and they were more confident in me than I was. I signed up for classes the next day. She called me back. I had made an excuse not to talk during the first call. After getting started, my advisor helped me stay motivated until graduation. The instructors are responsive and have the best communication I have experienced. Before Graduation, I had a professional resume and the confidence to successfully interview. I am also employed full-time at a great company. Ultimate Medical Academy assisted me in a position at a highly respected company. I am thoroughly satisfied with my time at UMA.

9 gennaio 2025
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Risposta di Ultimate Medical Academy

Hi Dollie, thank you for taking the time to share your experience with us! At Ultimate Medical Academy, we are committed to providing a quality education and preparing students for entry-level allied healthcare positions with the skills and knowledge they need to succeed. Our instructors’ and advisors’ top priority is to equip and empower our students, and we are proud to provide our students individualized support.

We are so grateful to know you enjoyed your time at UMA, and congratulations on your new job! As a UMA alumni, please feel free to reach out to our various Alumni Support teams whenever you need a helping hand. Thank you for your dedication and for setting a great example for others!

Valutata 1 stelle su 5

i am currently a student

i am currently a student. this is my second year attending. first of let me say they told me i was not eligible for a laptop because i have already received one from them. that is not true. when i went the first year they didn't even have the laptop program. and they wanted me to pay for one out of my student loans. no thanks. second of all they over charge for any program that you decide to pick. they blocked me from there Facebook page because i was telling the truth. all they care about is money. lastly they told me that my second semester is not cover by my fincial aid or grants so they want me to come out of pocket for the schooling. you shouldn't have to pay anything back until you have graduated. and i cant afford to pay anything even if i wanted too. i only get ssi and I'm struggling to pay bills with just my ssi. i might just drop out and say forget it. this is not worth the hassle. i recommended my mom but i am abouts to tell her don't do it. and then when i graduated last time they put i dropped out instead of graduating on my finical aid and that took a big hit to my credit. this school is a pos.

14 luglio 2025
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Risposta di Ultimate Medical Academy

Crystal, we understand your frustration has led to this review. If you want to speak with someone regarding your experiences, our UMA Cares Team is here to help. You may give them a call directly at 800-509-5474. Please feel free to email social@ultimatemedical.edu if you ever need any assistance or have any questions - we're here for you.

Valutata 1 stelle su 5

This is literally the school from hell

This is literally the school from hell. They are very disorganized and only care about getting your money. I’m currently a student and wish I never was recommended to this school. The staff is nasty(not all of them), I asked for assistance to transfer my credits before classes had started (classes started in December , I signed up in November) they wouldn’t help me . The advisor I currently have overbearing and doesn’t respect boundaries. Uma cares is the worst department throughout the damn school. I’ve never experienced nothing like this in my life with any other school. If you are really interested in going to school PLEASE DO NOT CHOOSE THIS SCHOOL. This school had my relative go on multiple job interviews where the job didn’t even know my relative was coming. Uma didn’t even take accountability for sending her to the unknown interview (which she was crying of embarrassment).

17 dicembre 2024
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Risposta di Ultimate Medical Academy

Hi Tyshe, we're sad to hear about your experience. Your feedback is important to us, and we want to make sure that your concerns are addressed properly.

While I understand you shared that you had issues with UMA Cares, I still recommend reaching out to them for assistance. They still can provide more specific help regarding your concerns. You may use the link below to find more information about UMA Cares:

go.ultimatemedical.edu/uma-cares

If you prefer, you can also email us directly at social@ultimatemedical.edu, and a team member will reach back to discuss your questions or concerns in further detail.

We hope to connect with you soon.

Valutata 5 stelle su 5

UMA would not let me forget!

I started this program in 2015. I got pregnant with twins and wound up not completing the program. UMA kept emailing me for years about picking up where I left off. They did NOT let me forget! In 2023, after my life had settled down, I decided to go back and complete my program. Now I have an associates degree and I am working on my bachelors! I am so glad UMA kept sending me those emails!

1 maggio 2025
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Risposta di Ultimate Medical Academy

Hi Courtney, thank you for sharing your story with us! It’s inspiring to hear how UMA’s support helped you return to your studies and achieve your associate degree. Congratulations, and best of luck as you continue working towards your bachelor’s degree! We’re honored to have been part of your journey. Go Pumas!

Valutata 1 stelle su 5

BE AWARE OF ULTIMATE MEDICAL ACADEMY‼️‼️‼️

Where do I start, First off all the employees lie when you speak with them, half of them don’t know anything you ask, reading from a script. No authenticity. You only get digital books that you can’t download. The instructors never have live class. Financial aid staff is a joke- always saying the back room does everything and you can’t talk to those people. I kept telling them that I was going to withdraw and go to a real college- I have finally Withdrawn and now they trying to keep my loan money.

15 aprile 2025
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Risposta di Ultimate Medical Academy

Hi Donya, our team members, at all levels, lead by example and strive to provide the support and resources that our students need to succeed. We are proud of our Student Finance team’s dedication to assisting our students and offering valuable support services.

We understand your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. UMA Cares takes all inquiries seriously and will respond in a timely manner. Would you please call (800) 509-5474 so that we can assist you further?

Valutata 1 stelle su 5

Financial Aid has poor communication skills

Hi, I enrolled in UMA in March. My main issue is Financial Aid. They are extremely dishonest. I am a person who honors being truthful. Every single person I spoke with completely lied about the deadline TIME for me to submit documents needed in order to continue on with class. I worked my butt off to make sure my first week was amazing, only to be let down. The actual cut off time for me to submit forms was 12 noon. Not 12midnight! Even when I called that night asking for help, the representative said “your deadline is midnight”. Well I got everything done before that time. And this morning I got a call saying my enrollment was canceled and now I’ll have to start over next week! April 7th!!!!! I’m not sure what the problem is with communication on Financial Aids part! But do better! You have us promise to be honest and yet you ALL are extremely dishonest and very misleading! So what if others have gotten mad about the real deadlines. You were honest and did the best you could. But to lie!!!!!! That’s a major 🚩. New training is needed and if people cannot be honest, then maybe the job isn’t for them! I’m extremely pissed. No apology is needed, I’m big on action. It’s evident Finance department fumbles the ball. So what can UMA do better to make sure their staff is well equipped and qualified for the job? So if a response is posted, you can skip past the empathetic part… just explain how the Department can become more truthful and not misguide students. Noon and midnight are two different things. Y’all were completely wrong in this case. It’s almost like the agenda was, let’s get all her tax information, worry her about XYZ…. So how about make sure the financial aid is fully completed, then start students?! That would make more sense right?!?

1 aprile 2025
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Risposta di Ultimate Medical Academy

Hi Tanyada, thank you for sharing your experience with us. Our Student Finance team is dedicated to assisting our students, and we strive to provide a student experience that maximizes value through our support services. We understand your frustration has led to this review and appreciate you bringing this to our attention.

The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Valutata 5 stelle su 5

Satisfied student from UMA

I love you UMA I graduated in 2021 and my experience again is one great one I'll find everything that I need here. I got into my education to better myself and also to help me later on in life there's nothing that I do not like about you I'm a everything and every day is a great experience it is so worth being here.

26 gennaio 2025
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Risposta di Ultimate Medical Academy

We’re thrilled to hear that your experience at UMA has been so positive and impactful, Maurisa! As a proud UMA alumni, remember that once a Puma, always a Puma. If you ever need support, our Alumni Career Services Team is here to assist you in finding new employment opportunities. Please give us a call at (888) 216-0535 or email our team at alumnirapidresponse@ultimatemedical.edu. We’d be happy to help!

Keep shining and making a difference!

Valutata 5 stelle su 5

UMA offers so many great resources

UMA offers so many great resources, not just for academics, but for your personal life as well. Everyone at UMA has been very kind and extremely helpful. You feel really supported at UMA!

24 marzo 2025
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Risposta di Ultimate Medical Academy

Hi Tiffany, we’re thrilled to hear that you’re loving the online experience at UMA! It’s wonderful to know that our student support teams and resources have been so helpful to you. Your recommendation means a lot to us, and we’re here to support you every step of the way. Keep up the great work!

Valutata 5 stelle su 5

Ultimate medical academy is the best…

Ultimate medical academy is the best thing that ever happened to me! I wasn’t planning on going to college to get a degree but they called me many times until I finally talked to someone. The person who called me encouraged me to enroll and believed in me and stayed on the phone to help me through the enrolling process. At first I didn’t know if I’d make it or not because I didn’t think I had it in me and I didn’t believe in myself honestly. I was torn to nothing by someone who made me believe I was worthless and undeserving but that door was closed and the door to success opened right away. Not only did UMA encourage, motivate, and believe in me, but not I believe in me to! Thank you to all the amazing staff at Ultimate Medical Academy!

24 marzo 2025
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Risposta di Ultimate Medical Academy

Thank you for sharing your experience with us, Andrea! We admire your willingness to pursue your education in the allied healthcare field. It’s inspiring to hear that you are proud of your decision to join UMA and that our resources and assistance have been valuable to you. We are so proud to support you, so please feel free to reach out to us if you ever need any assistance on your journey. Keep up the fantastic work, and thank you for being an inspiration to others!

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