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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Asked a few questions before purchase & got a rapid answer. Found a discount code on the Facebook page. Placed an order and the router quickly arrived. Connected the cables, turned it on and connec... Leggi di più

Valutata 5 stelle su 5

Excellent, wouldn't be without the UK TV Router. Great to have access to Catch-up TV & Box Sets and being able to Download a programme when it's been missed or failed due to the weather. Paul, Carolin... Leggi di più

Valutata 5 stelle su 5

I switched from another provider nearly two years ago and never looked back. I got all the support and answers to my many questions when setting up and all went smoothly. There have been no problems s... Leggi di più

Valutata 5 stelle su 5

Quick delivery, clear easy to follow instructions. After a couple of hours developed a problem with downloading. Contacted Paul who guided me through the problem diagnosis. Problem lay with the... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Informazioni fornite da varie fonti esterne

The UK TV Router came into being in 2013 when we, at Base Satellite, were researching the best methods to view UK TV content via the internet. Our goals were to keep our existing customers watching TV after the upcoming satellite changes of 2014 but also, and of personal interest, the aim was also to find a reliable and easy way to connect up our Sky+ HD boxes and get all the new online content. We also wanted to connect up all the other internet/WiFi capable devices, such as smart TV's etc. And we cracked it!!! We now have customers in every country in Europe and in five continents around the globe. Base Satellite have been a successful supplier of UK TV in Spain since 2001. We are experienced in providing an excellent service, after sales care and a quality guarantee which is reflected in our database of over 6,000 returning and satisfied customers. This is a must have for all expats who enjoy being able to watch what they want, where they want and when they want. Get connected with UK TV Router!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(187)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing service.

Amazing service, delivery to France within a few days and up and running within minutes.
Couldn’t be simpler.

23 gennaio 2020
Non scritta su invito
Valutata 5 stelle su 5

Lightning delvery

Router arrived here in Germany super fast plugged in and up and running within 5 minutes!
Asked a few questions of support and got prompt and sensible responses from Paul.

24 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Great service!

Great service!! Thank you so much for your help in getting everything set up so very easily and quickly!

18 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Works as claimed …

plug in as in the instructions and it works . turns Spain into UK, its more difficult and time consuming signing into all th tv catch up and streaming apps.
Does all they say it does .Brilliant

10 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Awesome

Awesome. Flawless transaction and the product solves all expatriate Tv VPN problems with their dedicated server

30 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Router delivered within 24 hours of…

Router delivered within 24 hours of subscribing. The initial problem of no wifi on the router was solved by an email and a remote connection to the router by UK TV help desk Excellent service all round.

5 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Perfect!

Really quick delivery, so easy, just plug in and it all works. Exactly what I wanted with no fuss and very polite helpful service.

18 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

This company continues to exceed my expectations....

This company continues in my estimation to be the best solution if you require a VPN to access services while you are abroad, please note the negative reviews on this Trust Pilot window are rubbish, Its because the customer has not bothered in any way to contact Paul and his team at the office, had they done so they would have sorted it out, although I no longer need the use of a VPN I still stand by my original review 18 months on and that this company is excellent in providing you with a VPN solution which is secure and high quality and does not have any problems, if there are they can log into your router and fix them. most problems are not because of the router but the speed of your internet so please before you start moaning about them talk to them direct and ask them for a solution which they will be only to happy to provide. They can not solve the problem of you having slow internet, apart from you upgrading to fibre or satellite or radio options if you can get them in your area. In the entire year I was with them I was on a 10mb Radio antenna and my sky catchup on the box worked flawlessly, as I live in Catalunya the sky reception is awful but with this solution I was sorted, since however we now have 1gb fibre I have moved over to an IPTV provider and that is the only reason I no longer use UK TV Router, had I not had fibre my subscription would have renewed without hesitation. Communication is an Art form and these guys have it to a tee, they tell you when they will be going on holiday and what service be will be available and they tell you normally in advance of any issues if they know of one or inform you almost immediately one might happen. Don't hesitate it you want a reliable VPN then these are the guys to use, Its cheap, 100% reliable. 365 days I had Zero problems and my UK TV was back in full swing. Thanks Paul.

4 giugno 2019
Non scritta su invito
Valutata 2 stelle su 5

Keeps losing internet

Keeps losing internet. TV keeps disconnecting and iplayer freezes if it connects at all. Not a good investment

28 febbraio 2019
Non scritta su invito
Logo di UK TV Router

Risposta di UK TV Router

Dear Customer, you have not bothered to contact us before posting your negative review. Nor have you bothered to identify yourself so we contact you and help.

If you are a genuine customer of ours then please email us at support@uktvrouter.com and we will review the situation and provide assistance to resolve any issues. We can confirm that at present we have no reported speed issues from any of our other customers.

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