Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Asked a few questions before purchase & got a rapid answer. Found a discount code on the Facebook page. Placed an order and the router quickly arrived. Connected the cables, turned it on and connec... Leggi di più

Valutata 5 stelle su 5

Excellent, wouldn't be without the UK TV Router. Great to have access to Catch-up TV & Box Sets and being able to Download a programme when it's been missed or failed due to the weather. Paul, Carolin... Leggi di più

Valutata 5 stelle su 5

I switched from another provider nearly two years ago and never looked back. I got all the support and answers to my many questions when setting up and all went smoothly. There have been no problems s... Leggi di più

Valutata 5 stelle su 5

Quick delivery, clear easy to follow instructions. After a couple of hours developed a problem with downloading. Contacted Paul who guided me through the problem diagnosis. Problem lay with the... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Informazioni fornite da varie fonti esterne

The UK TV Router came into being in 2013 when we, at Base Satellite, were researching the best methods to view UK TV content via the internet. Our goals were to keep our existing customers watching TV after the upcoming satellite changes of 2014 but also, and of personal interest, the aim was also to find a reliable and easy way to connect up our Sky+ HD boxes and get all the new online content. We also wanted to connect up all the other internet/WiFi capable devices, such as smart TV's etc. And we cracked it!!! We now have customers in every country in Europe and in five continents around the globe. Base Satellite have been a successful supplier of UK TV in Spain since 2001. We are experienced in providing an excellent service, after sales care and a quality guarantee which is reflected in our database of over 6,000 returning and satisfied customers. This is a must have for all expats who enjoy being able to watch what they want, where they want and when they want. Get connected with UK TV Router!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(187)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A product that works..

A product that works... well after a small hiccup that was quickly put right after a call from customer support. I am.very pleased with the performance and would recommend to others.

16 novembre 2022
Valutata 5 stelle su 5

I ordered and 2 days later it arrived

I ordered and 2 days later it arrived, brilliant...I had a problem and rang them to find they closed the office at 1pm daily...I left a message and sure enough Monday they rang back, they Messaged, and what's app, and with in 5 mins the problem was solved.
Very happy with the service and equipment.

21 ottobre 2022
Valutata 5 stelle su 5

Great success

Paul at Base Satellite was so helpful is setting everything via WhatsApp. No question , however ignorant I was, appeared to be too much trounle.
We now have catch up TV from the UK

14 ottobre 2022
Valutata 4 stelle su 5

Our TV is a Toshiba

Our TV is a Toshiba, so the following comments are really not down to you. They are born mainly from frustration! Your on-screen instructions were excellent.
But we had a major problem reconciling them with the TV.

13 ottobre 2022
Valutata 5 stelle su 5

Recommended

Speedy and efficient to buy and receive. Plug and play is very true as set up was really easy. A minor problem after a week was sorted by Paul with no hassle. Highly recommend this solution

16 settembre 2022
Valutata 5 stelle su 5

A new customer of UKTV Router.Com

I am a new customer. The on-line process to order the service was straight forward and easy. We received a very quick acknowledgement and the order arrived promptly, meeting the advertised timeline. The equipment was easy to install (plug and play) and the service was instantaneous. After a few days of service we experienced some minor technical issues but these were quickly resolved in conversation with the products very helpful and accommodating customer support agent; the system has worked as advertised since. Overall, we received an excellent service from start to finish.

2 settembre 2022
Valutata 5 stelle su 5

Problem solved

Quick delivery, clear easy to follow instructions.

After a couple of hours developed a problem with downloading. Contacted Paul who guided me through the problem diagnosis. Problem lay with the service provider’s router.

Took several attempts and a visit to their shop, finally got the problem resolved.

Happy with the service, especially the support from Paul.

31 luglio 2022
Valutata 5 stelle su 5

Overall pretty good but there were…

Overall pretty good but there were moments when I wondered if I’d happened on a scam site

7 luglio 2022
Logo di UK TV Router

Risposta di UK TV Router

Hi David, thank you for the 5 star review, I am am slightly concerned that you thought we were a scam site, given we have mainly 5 star verified customer reviews. Could you email me please at support@uktvrouter.com and let me know privately what gave you this first impression. We will endeavour to improve whatever gave you this idea.
Best reagrds and thank you for your business UK TV Router

Valutata 5 stelle su 5

Superb service

Superb service. Installed easily and worked OK then stopped working with you are not in the UK message sent email explaining situation got phone call back within an hour and talked through rectification procedure back working immediately. Excellent service

29 giugno 2022
Valutata 5 stelle su 5

Excellent service

Asked a few questions before purchase & got a rapid answer. Found a discount code on the Facebook page. Placed an order and the router quickly arrived. Connected the cables, turned it on and connected to it. It really is 'plug-and-play'. Seamlessly watched iplayer and UK Netfix on Firestick. Phone and laptop connected too. No issues whatsoever. No contract so can cease payments at any time. Excellent service.

18 maggio 2022
Valutata 4 stelle su 5

All works fine apart from loosing it's…

All works fine apart from loosing it's IP address twice for some reason.

5 aprile 2022
Logo di UK TV Router

Risposta di UK TV Router

Hi David, nice to talk to you earlier. Thanks for your comment, just to say we resolved this issue this morning so perhaps you might might like to revise your review. Best wishes UK TV router

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più