The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Leggi di più
L'azienda ha risposto
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Leggi di più
L'azienda ha risposto
As on previous occasions the service I have received has been first class. The staff are always courteous and very helpful at all times and a credit to Tyne Tunnels. Well done.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informazioni di contatto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Regno Unito
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Eccellente
4K recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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A simple renewal application form
I was warned my exemption was running out and found the renewal application for was simple to navigate. Thank you.
18 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi David,
Thank you for your review. We are glad to hear you found your exemption renewal application simple.
TT2 Customer Experience Team
Helpful call ageny
I spoke to the agent and they were really helpful. Followed up with the email as well. Professional service.
16 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Robin,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
The Reminder
Did on line, no problems, renewed well within the time scale, first class. The only thing I would suggest is that the renewal date follows on from the expiry date so the customer has continuity in their calendar alleviating the need to change reminder dates.
18 febbraio 2026
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Risposta di Tyne Tunnels
Hi Blakeley,
Thank you for your review. We are pleased to hear you found your exemption renewal application process problem-free.
TT2 Customer Experience Team
Exalant service from staff thank you.
15 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Raymond,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy to apply to renew my blue…
It was easy to apply to renew my blue Badge
11 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Rasoul,
Thank you for your review. We are happy to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Expiry of blue badge exemption
I was notified of my blue badge expiration four weeks in advance. The renewal process on line was easy.
I received conformation of acceptance promptly.
12 febbraio 2026
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Risposta di Tyne Tunnels
Hi John,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
On line exemption applied for,easy…
On line exemption applied for,easy process. Thank you
13 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Chris,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Quick and clear instructions
Quick and clear instructions, very professional, very helpful.
2 febbraio 2026
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Risposta di Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process quick. Our team is always working hard to provide a helpful service.
TT2 Customer Experience Team
Very easy to apply.
Very easy to apply.
TT2 replied very quickly.
12 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
Form was easy to navigate and completeEasy…
Form was easy to navigate and complete I had to contact your customer service and the person I spoke to. Was friendly professional and very helpful. Well done.
9 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Marie,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Quick and Easy
Easy to use, very quick to resolve and renew. I found it to be an excellent service, thank you
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Kim,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Ray,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Straight forward filled in form and up…
Straight forward filled in form and up loaded information and job done,as easy as that ,thanks
7 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Ray,
Thank you for your review. We are glad to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy applicatiTyne Tunnel exemptionon process for Tyne…
Easy application process for Tyne tunnel exemption
11 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Robert,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Everyone I have spoken to have been…
Everyone I have spoken to have been extremely helpful
so thank you all so much
11 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
junk mail from TT2
they are now using your paid journey email to send marketing emails and apparently to get 10% off you have agreed, when you set up your account as below
Copyright © 2026 TT2 Limited, All rights reserved.
You are receiving this email because you previously signed up to the pre-paid accounts service and agreed to its terms and conditions.
i did contact TT 2 but they were unable to tell me or find out where the email was sent from ... it is sent from their do not reply account it would seen they have no control over what rubbish they send out
10 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Paulne,
We are sorry to hear about your experience. When signing up for a Pre-Paid account, customers can opt in to receive marketing emails. Email addresses are not automatically added to a marketing list without receiving permission from the customer.
If you no longer wish to receive marketing communications, please click the unsubscribe button at the bottom of the email.
TT2 Customer Experience Team
Toll-pay billboards were not visible
Toll-pay billboards were not visible. Raggedy to claim unpaid toll charges.
29 gennaio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Aruna,
We are sorry to hear about your experience. When traveling through the Tyne Tunnels a payment for toll is due by midnight the following day. There are a number of ways to pay this via our website, on our app, phone IVR, or at a PayPoint location.
https://www.tt2.co.uk/how-do-you-want-to-pay/
All signage is checked regularly and is in line with the Traffic Signs Manual.
TT2 Customer Experience Team
Excellent customer service from Tyne…
Excellent customer service from Tyne Tunnel , had to appeal 3 fines after a mix up with the same car being used on two accounts hence the fines , even rang them to say thanks 😍
10 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience
Risposta di Tyne Tunnels
Hi Ellie,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
The administrator was excellent
The administrator was excellent, he helped me navigate the form and was extremely patient. A credit to your company, unfortunately I did not catch his name.
6 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Audrey,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
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