The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Leggi di più
L'azienda ha risposto
Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Leggi di più
L'azienda ha risposto
TT2 got on touch .I made an error in applying for my Blue badge exemption pass and corrected it and returned the correct one by email. In less than 24 hours they accepted it and issued my pass.If all... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informazioni di contatto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Regno Unito
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Eccellente
4K recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The administrator was excellent
The administrator was excellent, he helped me navigate the form and was extremely patient. A credit to your company, unfortunately I did not catch his name.
6 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Audrey,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Great experience
Great experience in renewing my disability exemption, very easy on line application process.
6 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Satish,
Thank you for your review. We are glad to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Sorted my problem due my mix up and not…
Sorted my problem due my mix up and not realising the e mails were not lined up confusing me coming to me at different times but sorted it to my satisfaction no worries
6 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Kenneth,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Dealt with my application straight away…
Dealt with my application straight away excellent, so quick brilliant.
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Christopher,
Thank you for your review. We are pleased to hear you found your exemption application process quick.
TT2 Customer Experience Team
My application has been delete with…
My application has been delete with quickly professionally from start to finish
2 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi John,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very efficient renewal of disabled…
Very efficient renewal of disabled exemption using their online service , thank you
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Brian,
Thank you for your review. We are glad to hear you found your exemption renewal application process efficient.
TT2 Customer Experience Team
Tyne Tunnels staff
Tyne Tunnels staff, logistics, both excellent, easy to navigate APP , good telephone communications, very happy with the service provided Thank You
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Connor,
We appreciate your review. It is great to hear you find our app easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Thank you tt2 for prompt response from…
Thank you tt2 for prompt response from your staff professional and polite at all times .
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT2 Exemption Account
A simple online application process which was fully resolved within 24 hours. Great service!
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear you found your exemption application process simple.
TT2 Customer Experience Team
Very fast and extremely efficient at…
Very fast and extremely efficient at sorting the Blue Badge exemption for my Dads WAV. Thank You very much.
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Colin,
Thank you for your review. We are glad to hear you found your exemption application process quick. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Simply the Best Susan was polite
Simply the Best Susan was polite, patient, and respectful to a 83 year young customer who has a problem with online application s and i phone s, she is a credit to her Company thank you so much for your outstanding service,
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Colin,
We appreciate your review. It is great to hear that Susan was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
First of all I am a disabled veteran…
First of all I am a disabled veteran from the norther Ireland troubles and as such it contributed to my disability so after sending in my request to renew my tunnel pass ,the result was a further email confirming my renewal for 2027 I thank you for your swift actions thanks
Outstanding service
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Christopher,
We appreciate your review. It is great to hear you found your exemption application process swift. Our team is always working hard to provide a positive experience.
TT2 Cusomer Experience Team
I’m 76years old
I’m 76years old, I find using the Tyne Tunnel app very easy unlike some, I have a reply immediately so I know there are no issues
5 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Jacqueline,
Thank you for your review. We are pleased to hear you find our app easy to navigate.
TT2 Customer Experience Team
Tyne Tunnel toll
It was very easy to renew my TT toll exemption on line
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Had my blue badge for 18months hadn't…
Had my blue badge for 18months hadn't realised I could use the tunnel for free. I have had an account which I use as normal. Made a general call yesterday was advised by a lovely lady who gave me the confidence to apply on line. It was very straightforward and I received confirmation of receipt immediately and have since received confirmation that my blue badge is registered and my registration has been deleted from the toll account. Thankyou.
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Vivienne,
Thank you for your review. We are pleased to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent and easy to do and a fast…
Excellent and easy to do and a fast response
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Gerald,
We appreciate your review. Our team is always working hard to provide an easy service.
TT2 Customer Experience Team
Renewal application approved within 24…
Renewal application approved within 24 hours.
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Stephanie,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Very easy to apply for my Blue badge
Very easy to apply for my Blue badge
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Very simple to renew online
Very simple to renew online, and when I ring the girls ar grate Very helpful 👌
2 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Raymond,
We appreciate your review. It is great to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Tt2 made my renewal request so easy on…
Tt2 made my renewal request so easy on line the process is smooth easy to read and understand, you upload the photos of the badge and submit done of you do have a problem there's always helpful staff to rely on. Thank you for your time help and support .
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Alison,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.