The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Leggi di più
L'azienda ha risposto
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Leggi di più
L'azienda ha risposto
As on previous occasions the service I have received has been first class. The staff are always courteous and very helpful at all times and a credit to Tyne Tunnels. Well done.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informazioni di contatto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Regno Unito
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Eccellente
4K recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy way to renew my exemption online
Easy way to renew my exemption online, had a little trouble uploading pictures but more my fault than the website.
20 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Val,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
So quick and straight forward thank you
25 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Ian,
We appreciate your review. Our team is always working hard to provide a quick and efficient service.
TT2 Customer Experience Team
Really helpful with Blue Badge issues
Really helpful with Blue Badge issues
9 maggio 2025
Non scritta su invito
Risposta di Tyne Tunnels
Hi Michael,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Danny is worth he’s weight in gold
I have just come off the phone to a very helpful,welcoming and professional man called Danny
I telephoned to say I had been trying for 3 days to fill in the blue badge exemption form and said I couldn’t get passed the attaching my blue badge picture it kept saying it was to large
Danny said don’t worry and talked me through what I had to do ,and it worked what a lovely very calm understanding man
What a nice man TT2 should be very pleased to have him on board,thank you Danny
Susan Rasmussen
24 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Susan,
Thank you for your review. It is great to hear that Danny was able to assist you with your exemption application. We will be sure to pass on your kind words to Danny.
TT2 Customer Experience Team
TT2 tunnel "
The company was very helpful and I received clear information
24 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Robert,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Kev,
We appreciate your review. It is great to hear you found your exemption renewal application process quick.
TT2 Customer Experience Team
A very friendly and helpful operator
A very friendly and helpful operator
19 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Steven,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Patricia,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Quick turn around
Quick turn around on Application and very helpful on the telephone.
23 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi David,
We appreciate your review. It is great to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Amazing response when renewing my …
Amazing response when renewing my Exemption Account. Information was easy to understand and approval was returned quickly.
22 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
Simple to do.
21 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process simple.
TT2 Customer Experience Team
Clear and quick response.
20 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Bill,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Eileen,
We appreciate your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
The agent I rang was exceptionally…
The agent I rang was exceptionally helpful and made everything clear. I submitted the application online ten minutes after our conversation and I have received the exemption within 2 days! Superb service!
18 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Micheal,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy to apply
20 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Maureen,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Grate quigrate staff ck service love the staff they…
Grate quick service love the staff they do a grate job looking after us disabled people who use the Tyne Tunnels thank you 😊 👍
20 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very prompt and informative.)
17 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi William,
Thank you for your review. We are pleased to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Simplicity of the web site and the…
Simplicity of the web site and the response time of confirmation of permit.
14 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found our website easy to navigate. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Amazing staff very helpful
Amazing staff very helpful, polite and very quick at solving problems I had
18 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Denise,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
I couldn't download online
I couldn't download online. I rang and a lovely man, emailed me with instructions. I sent everything by email. The next day I got my exemption. Couldn't get better service. Thank you 😊
17 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Carol,
Thank you for your review. We are happy to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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