The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Leggi di più
L'azienda ha risposto
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Leggi di più
L'azienda ha risposto
TT2 got on touch .I made an error in applying for my Blue badge exemption pass and corrected it and returned the correct one by email. In less than 24 hours they accepted it and issued my pass.If all... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informazioni di contatto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Regno Unito
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Eccellente
4K recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
company great for renewing my disable…
company great for renewing my disable pass. Timely reminders and easy renewal process
2 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Mr Jones,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Blue badge excemsion
Never had a problem on the odd occasion i have rang for my own piece of mind who ever I've spoken to its been 200 percent +
4 marzo 2026
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Risposta di Tyne Tunnels
Hi Henry,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT Exemption advise
Got e mail reminding me that I need to renew my exemption.
Fill in form (very easy to do).
Couple of days later, informed that exemption renewed.
Thank you.
4 marzo 2026
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Risposta di Tyne Tunnels
Hi Emmanuel,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Brilliant Saff
Very helpful,polite and extremely patient when attending to me.
2 marzo 2026
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Risposta di Tyne Tunnels
Hi Maurice,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Huge thanks to Caitlyn this morning
Huge thanks to Caitlyn this morning. They helped me, very patiently and speedily, to reconnect my car to my account (the connection was lost when the garage servicing my car put it on their account for ease of collection and delivery). Five stars all round, thanks!
4 marzo 2026
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Risposta di Tyne Tunnels
Hi Nyree,
Thank you for your review. We are glad to hear Caitlyn was able to assist you with your account. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well presented and helpful.a very quick…
Well presented and helpful.a very quick response.thank you
26 febbraio 2026
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Risposta di Tyne Tunnels
Hi John,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Brilliant service
Applied. On-line on Friday
TT2 confirmed and ticket issued on Sunday
Approved and accepted on Tuesday!
Excellent service very well done!
5 stars easily!
3 marzo 2026
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Risposta di Tyne Tunnels
Hi Roy,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
blue badge renewal
Whilst renewing blue badge exemption one part i couldn't fulfil so I phoned and was greeted by a very cheerful male who talked me through it in just a few minutes. Very pleasant experience.
27 febbraio 2026
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Risposta di Tyne Tunnels
Hello,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Setup to give PCNs to unsuspecting…
Setup to give PCNs to unsuspecting first-time users without appeal
2 febbraio 2026
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Risposta di Tyne Tunnels
Hi Graziano,
We are sorry to hear about your experience. When travelling through the Tyne Tunnels a payment for toll is due by midnight the following day. This can be paid using a number of different methods including on our website, via our app, over the automated telephone line or through a PayPoint location. The timeframe for payment is set in the Tyne Tunnel Bylaws which are governed by Central Government.
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal your charge up to 3 times via the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
I always get a First Class service…
I always get a First Class service -and support - from TT2 when it comes to renewing my pass with them.
2 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Derek,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Really exhalent service.
2 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Edward,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very helpful tt2 staff member
Excellent help in overcoming technical difficulties
27 febbraio 2026
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Risposta di Tyne Tunnels
Hi Diana,
We appreciatete your review. It is great to hear our team was able to assist you with your enqiury.
TT2 Customer Experience Team
Got a problem pick up the phone
Whenever I have had to contact tt2 which has been about 6 times or so over the last few years I have always found the staff:
Pleasant, extremely helpful, & will not fob you off but will sort out any problems you may have.
4 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Jack,
Thank you for your review. We are happy to hear our team are able to assist you with your enquiries. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Couldn't have been treated better from…
Couldn't have been treated better from start to finish
25 febbraio 2026
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Risposta di Tyne Tunnels
Hi Terence,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy and straight forward to…
It was easy and straight forward to apply, it took about 10 minutes in total.
25 febbraio 2026
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Risposta di Tyne Tunnels
Hi John,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Marion,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy way to renew my exemption online
Easy way to renew my exemption online, had a little trouble uploading pictures but more my fault than the website.
20 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Val,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
So quick and straight forward thank you
25 febbraio 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Ian,
We appreciate your review. Our team is always working hard to provide a quick and efficient service.
TT2 Customer Experience Team
Really helpful with Blue Badge issues
Really helpful with Blue Badge issues
9 maggio 2025
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Risposta di Tyne Tunnels
Hi Michael,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
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