TRS Claims Recensioni 

126
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Leggi di più

Valutata 2 stelle su 5

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Leggi di più

Valutata 5 stelle su 5

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Informazioni fornite da varie fonti esterne

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,6

Tutte le recensioni

(126)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

2 settembre 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valutata 5 stelle su 5

These guys are great!

Fast, efficient, polite and effective - Not the words you'd usually associate with an insurance company! Genuinely the best insurance experience I've had.

30 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valutata 1 stelle su 5

Literally a bit of a joke

Literally a bit of a joke really they had it delivered it to the wrong address twice and one of the agents was rude , felt like I was going round in circles and there was no “sorry” or anything for their mistake. I just wish I went with another insurance company

30 agosto 2019
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Risposta di TRS Claims

Hi Alice,

Many apologies for any inconvenience caused,

The Claims team have been trying to contact you all day to resolve this, could you please call us so we can get your phone to you.

Many Thanks,
TRS

Valutata 5 stelle su 5

Easy... Easy... Easy

From start to finish Ana Boja @ Claim Brain has made this a quick, easy and painless process. Ana was quick in responding and extremely helpful. Thank you to Ana and the whole team at Claim Brain. Keep it up!

29 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review, glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valutata 5 stelle su 5

Can't believe how simple claiming was

Can't believe how simple claiming was. I was lucky enough have been given the option for free phone insurance via Perkbox as they have an agreement with my employer. I made a claim online, and they made the decision to replace my iPhone X within minutes and delivery next day was a relief.

23 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valutata 5 stelle su 5

Excellent service

Excellent service, within 2 days had my replacement phone. Easy and clear claim process - would definitely recommend to others.

11 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Once I had all the documents

Once I had all the documents, they were EXTREMELY quick at processing everything and got my replacement phone the next day.

Super impressed by the service.

8 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

fast and effective!

My case was a little special as my iPhone broke whilst abroad on business (followed by holiday also abroad), so I could not reach the UK to fix my phone. After a simple and clear online process, where I uploaded docs, always knew what to expect as a next step etc, Adam Dexter aka superhero, was assigned to my case. He did his best to help me solve my problem, and do so quickly as I could not place or receive any calls (besides the camera being shattered), so I was in a rush! although ClaimBrain did not approve the extra costs of a new phone I could source locally in Greece, they did quickly order one from amazom and posted on expedited shipment to Athens. I placed the claim on Fri and had the refurbished phone arrive on Wed. not bad considering I was 4 hour flight away! thanks to Adam for genuinely trying to help!

7 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Mary,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Excellent service

Excellent service, received a new phone direct to my door within 48 hours.

4 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Conor,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Great Service

Great Service, no hassle just got the job done.It's exactly what you want from a insurance company.

2 agosto 2019
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Received new phone the next day (with a 1 hour time slot). Easy to use website and process is very simple and quick. Would definitely recommend.

1 agosto 2019
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Risposta di TRS Claims

Hi Tom,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Next day courier brought my new phone

Next day courier brought my new phone. Best experience ever. Would recommend. Thank you

1 agosto 2019
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Risposta di TRS Claims

Hi Andrei,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 4 stelle su 5

Very professional

Claim got off to a rocky start but once things were ironed out the was seamless and smooth and overall a pleasant experience...

1 agosto 2019
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Risposta di TRS Claims

Hi Collin,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Best Service

Was a very quick, and easy process, had to provide proof of purchase and device information which was all done on the very simple and easy to use claims website :).
Fast response and a courier came the next day to collect my old device and drop off my new device!
Great service and experience. Would definitely recommend them :)

1 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Jaye,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Quick turn around

Quick turn around, helpful service

1 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Natasha,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Got my new phone quickly

Got my new phone quickly, no complaints.

1 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Jack,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Very impressed

Very impressed. Received the new phone very quickly. Didn't even need to package the old one- the courier had a box and took care of everything.
Also got an upgrade to a newer model for free.
No complaints here

1 agosto 2019
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Risposta di TRS Claims

Hi Chris,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Impressive

I wasn't expecting the whole process to be so quick. In 2 days I had a new phone which works perfectly so far. Really pleased with the service and every time I had a question it was answered quickly.

1 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Brilliant service to be quite honest

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the approval comes back, with on hand live support every moment of the way. Was very impressed with the speed of response to any queries I had! And my replacement S8+ works perfectly and without any hitches. Highly recommended.

1 agosto 2019
Non scritta su invito
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Risposta di TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valutata 5 stelle su 5

Very fast service

Very fast service.
I cracked my screen on an S9, reported it to the insurance. About 2 hours later my claim was approved, I paid the access and within the hour my replacement phone was despatched for the following day.

31 luglio 2019
Non scritta su invito
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Risposta di TRS Claims

Hi Adam,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

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