Toomey Motor Group - Toomey Chery Basildon Recensioni 

85
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TrustScore 4.5 su 5

4,6

Automotive Retail Park, West Mayne, SS156RW Basildon, Essex, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The guys at the Basildon bodyshop were brilliant, both with their advice and the professionalism of work. Very happy, have used them previously and would use them again without hesitation - thank... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service. Prompt courteous and efficient! thanks to Nikky for making it happen. And big thanks to Michael for his help getting us parked and booked in when we arrived! Overall great experience!

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service from Marcel Rogers at Basildon. My daughter had an intermittent scraping noise from a wheel and couldn’t get it looked by service for a week (which is not so good) but Marcel in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My car had its annual service today. I was greeted by Sofia at Toomey Basildon. Extremely pleasant young lady i was made to feel very comfortable Sofia made conversation which I really appreciated and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Autofficina
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate
  6. Rivenditore di veicoli a motore
  7. Servizio di rimozione delle ammaccature

Scritti dall'azienda

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Informazioni di contatto

  • Automotive Retail Park, West Mayne, SS156RW, Basildon, Essex, Regno Unito

  • 01268 427801

4,6

Eccellente

TrustScore 4.5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(85)

2179 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mia as always is totally polite and…

Mia as always is totally polite and professional. Toomeys are lucky to have such a competent and helpful employee.

18 settembre 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello John,

We're pleased to hear that our team member Mia consistently provides excellent service, and we appreciate your kind words about her professionalism.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Repair to minor damage from another car door

The guys at the Basildon bodyshop were brilliant, both with their advice and the professionalism of work.

Very happy, have used them previously and would use them again without hesitation - thank you

11 settembre 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello anonymous,

We're so happy to hear that our team in Basildon provided excellent advice and professional service for your repair. We'll keep working hard to ensure a smooth experience for all our customers, including you!

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Excellent service

Excellent customer service form Sophie
Service all good done on time
Good contact information

15 settembre 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Maxine,

We're so happy to hear that our team, including Sophie, provided you with an excellent customer experience. Thank you for taking the time to share your positive feedback, it means a lot to us!

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Great service

Great service. Prompt courteous and efficient! thanks to Nikky for making it happen. And big thanks to Michael for his help getting us parked and booked in when we arrived! Overall great experience!

11 settembre 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Ola,

We're pleased you had a fantastic experience with us! We appreciate your kind words about our service, and we'll make sure to pass on your thanks to Nikky and Michael for their efforts.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Mia was very friendly and had excellent…

Mia was very friendly and had excellent manors whilst talking to me at the desk

9 settembre 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello John,

Thank you for taking the time to share your positive experience with us! We're glad to hear that Mia provided excellent service and a warm welcome during your visit.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Great service from Ellie

Great service from Ellie, kept updated with everything regarding my Mot

7 settembre 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello ,

Thank you for taking the time to share your positive experience with us! We're pleased to hear that Ellie provided you with great service and kept you informed throughout the process.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

The staff on the service desk went beyond the traditional customers service from dealerships

The staff on the service desk were amazing, probably best customer service I had from a dealership. You must be very proud of Mia as she is a credit to Toomey.

27 agosto 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Stuart,

We're delighted to hear that our team, including Mia, provided an exceptional experience for you at Toomey. We'll continue to strive for this level of service excellence in all our interactions with customers.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Quick

Quick, easy, friendly. Couldn't ask for more. Thanks Mia!

25 agosto 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Ben,

We're pleased to hear our service was quick, easy, and friendly! We'll keep working hard to make sure every interaction with us is just as smooth and enjoyable.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Mia Charter was very helpful

Mia Charter was very helpful, prompt communication etc.

20 agosto 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Hariprashanth,

We're really glad to hear that you had a great experience with our team! Your satisfaction is our top priority.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Polite efficient service given by Mia…

Polite efficient service given by Mia and Ellie.

19 agosto 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Amy,

We're glad to hear that our team members, Mia and Ellie, provided you with a positive experience. Thank you for recognizing their efforts and choosing us!

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Great customer service - marcel rogers

Great customer service from Marcel Rogers at Basildon. My daughter had an intermittent scraping noise from a wheel and couldn’t get it looked by service for a week (which is not so good) but Marcel in sales sorted it out for her within an hour. Brilliant

7 agosto 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Nigel,

I'm glad to hear that Marcel was able to quickly resolve the issue with the scraping noise on your daughter's wheel, and I appreciate you taking the time to share your positive experience with us.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Arrived early was not an issue

Arrived early was not an issue
Very professional throughout
Ellie answered all the questions and very helpful

5 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Mark,

We're glad to hear that our team member Ellie provided you with a professional and helpful experience. We'll make sure to pass on your positive feedback about her assistance.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Excellent service.

I called service reception this morning with a software problem, and spoke to a very helpful girl, she got my problem sorted out by lunchtime. The mechanic who dealt with it was also first class, very knowledgeable and efficient.
Excellent service, highly recommended.

31 luglio 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Raymond,

I'm so happy to hear that our team was able to quickly resolve your software issue and provide you with excellent support. It's great to know that our staff were both helpful and knowledgeable in addressing your problem.

Kind regards, Toomey Chery Basildon.

Valutata 1 stelle su 5

Wouldn't use this company again!

Brought a car from the Basildon branch which was faulty, after finally getting the car changed (I had to do all the work) the second car in less than a year is found to have a £1000 issue which would have been known before selling me this car and im told is something that cover as its a known fault. Emails ignored and Peugeot Customer service completely useless in getting the issue/branch issues resolved. Wish I never brought the car!!!

16 maggio 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Ceri,

We're sorry to hear you've had a disappointing experience with u at Toomey Peugeot. We understand how frustrating it must be to deal with issues like this, and we'll take your feedback on board to improve our processes.

Kind regards, Toomey Basildon.

Valutata 5 stelle su 5

Annual service

My car had its annual service today. I was greeted by Sofia at Toomey Basildon. Extremely pleasant young lady i was made to feel very comfortable Sofia made conversation which I really appreciated and we exchanged views on the cars. I arranged to have a courtesy car and Sofia made sure I was comfortable with the car before I drove off. Sofia is a credit to Hyundai

29 luglio 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Angela,

We're truly happy to hear that Sofia provided an exceptional experience, making you feel comfortable and valued throughout your annual service. We'll be sure to pass on your kind words to her, as she truly is a credit to our team!

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

3rd year service

Had my 3rd year service. As always with Toomey every thing was so effortless and smooth. Had the hire car option which was very convenient. Ellie helped with every step of the way and was very informative and helpful. 10/10 customers service.

28 luglio 2026
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Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello Matthew,

We're glad to hear that your experience with us has been consistently exceptional, and we're grateful for Ellie's efforts in making your 3rd year service so smooth.

Kind regards, Toomey Chery Basildon.

Valutata 5 stelle su 5

Ellie’s customer service is 5 star

Had our car serviced today and Ellie who dealt with me made the process so smooth and clear. I recommend making sure you speak with Ellie who will call and check and book you in quick and then is so easy to talk to. Thanks Toomey!

28 luglio 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey Chery Basildon

Risposta di Toomey Motor Group - Toomey Chery Basildon

Hello tim,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Ellie made a great impression on you, ensuring a smooth and clear process during your car service. Your kind words mean a lot to us, and we'll be sure to pass them along to our team.

Kind regards, Toomey Chery Basildon.

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