T J Hughes posted my item quickly to me, good tracking information and delivered when the courier said they where coming. However on doing some research on Pawhut products I am very disappointed to f... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Really happy with bed couches. The only downside was that only 5 of the 6 boxes were delivered as arranged. The missing box was delivered the next day, meaning I had to make arrangements for someone b... Leggi di più
The company is in fact responsible for the delivery ! I ordered a bottle of AROMATICS perfume and received an opened package with a bottle of shampoo inside. I have complained that same day to the de... Leggi di più
Order of 6 bar stools delivered in pairs over 3 days which struck me as very inefficient, however they did eventually arrive. Sadly one of the stools was damaged, this was dealt with promptly and wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di abbigliamento
- Negozio di generi vari
- Negozio di abbigliamento uomo
- Negozio di articoli da toeletta
Scritti dall'azienda
TJ Hughes has stores throughout the UK and also has a selection of products available to buy online at www.tjhughes.co.uk
TJ Hughes Department Stores upto 70% off RRP
Scritti dall'azienda
- Competitive Prices
- At TJ Hughes, we’re proud to offer products with up to 70% off the RRP. We display our prices on the website so you can see how much you’re saving clearly.
- Varied Range
- We’ve got a huge range of products available online and in store meaning you can shop for beauty, home ware, fashion and garden all in one place. With so much on offer, you may need some assistance choosing the right product for you – but we can help with that!
- Need Help?
- We have a dedicated Customer Service team ready to answer and help to resolve your queries. Whether you need help on what product is right for you, information on your delivery or have a Customer Service related question, our team is happy to help! and are available online/email contact@tjhughes.co.uk 8am-4:30pm Monday-Friday.
- Reviews
- We want to provide as much information as possible to our customers, which is why you may find the reviews important when choosing to shop with us. There’s real advice from real customers – both good and bad which we hope will help your shopping experience a little easier. A lot of our customers are helpful enough to share their experiences with us, so we can share them with you. Reviews are important to us all, so please feel free to share your experience should we send you an invitation to do so.
- Delivery
- We want your shopping experience to be stress free and enjoyable from start to finish – that’s why we’ve got lots of delivery options available to suit you. Our standard delivery service operates between 8am to 7pm Monday to Friday and we aim to deliver most items within 10 working days of an order being placed – we do ask you allow extra time over the Bank Holidays and for larger items. A full list of delivery options and charges can be found on our website.
Informazioni di contatto
2000 Vortex Court, Enterprise Way, L13 1FB, Liverpool, Regno Unito
- contact@tjhughes.co.uk
- www.tjhughes.co.uk
4,2
Molto buono
28K recensioni
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Risposta di Tjhughes
customer,
We're so glad to hear that your delivery was fast and the transaction was smooth. We appreciate your kind words.
Great product at a great price,swiftly…
Great product at a great price,swiftly dispatched.
1 giugno 2026
Risposta di Tjhughes
Paul N,
We appreciate your positive feedback! We're so happy to hear you received a great product at a great price, and that it was swiftly dispatched.
Risposta di Tjhughes
Mr S.P.Brown,
We are so glad you are happy with the fast delivery and the quality of our product. We appreciate your positive feedback!
Very prompt delivery and exactly what I…
Very prompt delivery and exactly what I wanted only trouble I would have liked to have brought this in your store as I have not got inter
net This was made possible due to help from a friend
1 giugno 2026
Risposta di Tjhughes
Pamela Wadman,
We are so glad to hear that you were pleased with both the prompt delivery and the item itself. We appreciate you sharing your experience and are happy your friend could assist with the online purchase.
Great product as seen online
Great product as seen online. Good value for money.
Arrived on time and looks great ⭐️🌟🌟
27 maggio 2026
Risposta di Tjhughes
Grace
We're so happy to hear that your product arrived on time and looks great!
We appreciate you sharing that it was good value for money and met your expectations.
Kind regards
T J Hughes Customer Service Team
the material was worned
the material was worned, and the parasol as whole wasn’t stable not worth more than even £80
29 maggio 2026
Risposta di Tjhughes
Anna,
We appreciate you sharing your feedback regarding the parasol's material and stability. We are truly sorry to hear it did not meet your expectations. We are looking into these concerns to improve our product quality.
Delivery service
29 maggio 2026
Risposta di Tjhughes
Hello Johnny
We're so sorry to hear that your delivery service was poor.
We are happy to to help with any issues if contact is made.
Warm regards
T J Hughes Customer Service Team.
Will never order from them again!
Unfortunately, my experience was disappointing. Customer service was difficult to reach, with email enquiries receiving limited or delayed responses. In addition, customers are required to cover return shipping costs, even when an order is cancelled. For larger items exceeding 15kg, these return costs can be significant. Given these factors, I would be hesitant to use this company again in the future.
11 giugno 2026
Risposta di Tjhughes
Graham,
We are sincerely sorry to hear that you were disappointed with your experience with our customer service, particularly regarding the return shipping costs for larger items.
We understand how frustrating it can be when responses are delayed, and we apologise for any inconvenience this has caused.
For your reference, our return policy, including information about returns and return shipping, can be found here: https://www.tjhughes.co.uk/policies/refund-policy.
Warm regards
T J Hughes Customer Service Team
Risposta di Tjhughes
Sylvia Fawcett,
We're so pleased to hear that you had no problems with your order or delivery.
We truly appreciate you sharing your satisfaction with us!
Kind regards
T J Hughes Customer Service Team
Risposta di Tjhughes
ANN-MARIE,
We're truly happy to hear that our service met your expectations. Thank you for your wonderful feedback!
Kind regards
T J Hughes Customer Service Team
No hassle
No hassle, no messing about trying to get you to buy other things at the same time, ordered and delivered, no problem, thank you 😊 👍
10 giugno 2026
Risposta di Tjhughes
George,
We're so pleased to hear that your experience was hassle-free and that your order arrived without any issues.
Thank you for your positive feedback!
Kind regards
T J Hughes Customer Service Team
allways… a pleasure
Easy to order easy to deliver ..allways impressed with price and delivery
9 giugno 2026
Risposta di Tjhughes
Glenda,
Thank you for your wonderful feedback!
We're so pleased to hear that you found the ordering and delivery process easy and that you're consistently impressed with our prices and service.
Kind regards
T J Hughes Customer Service Team
Love the bouncy castle waterpark it’s…
Love the bouncy castle waterpark it’s providing hours of fun
26 maggio 2026
Risposta di Tjhughes
Stacey
We're so happy to hear that the bouncy castle waterpark is providing many hours of fun!
We appreciate your positive feedback.
Kind regards
T J Hughes Customer Service Team
Risposta di Tjhughes
Hello Kath
Please be aware that all prices include 20% VAT (Value Added Tax). The purchase price shown is inclusive of VAT, and no additional VAT is added at checkout.
Warm regards
T J Hughes Customer Service Team
Great price and super quick well…
Great price and super quick well packaged delivery 👍🚛*****
8 giugno 2026
Risposta di Tjhughes
Steve
We're so happy to hear you experienced a great price and super quick, well-packaged delivery.
We appreciate your positive feedback!
Kind regards
T J Hughes Customer Service Team
Amazing purchase.
Amazing price & great product. So easy to refill your Angel bottles at a fraction of the price.
9 giugno 2026
Risposta di Tjhughes
Deborah
We're delighted to hear you found the price amazing and the product great!
It's wonderful that refilling your bottles is so easy and cost-effective. We appreciate your positive feedback!
|Kind regards
T J Hughes Customer Service Team
Risposta di Tjhughes
MS M DOOLEY,
We're so glad to hear our friendly and polite approach made a positive impression on you.
We truly appreciate your kind words!
Kind regards
T J Hughes Customer Service Team
Death by a 1000 cuts
This shed is probably the most time consuming, fiddly, flimsy piece of rubbish out there.
But there are some positives.
I'm a good diyer and have plenty of experience and tools.
It took 2 of us 2 days to out it together.
You need 2 people as it is that flimsy, the structure holds itself together only when multiple sections are fitted.
The sheet metal is that thin, around 1mm, that you will cut yourself to shreds.
There is a pair of gloves, that would be tight on a doll, and if you could get your hands in them, you wouldn't be able to hold the 4mm nuts and bolts that hold it together.
I did read a review elsewhere where someone got rid of all the bolts and used a rivet gun.
Be prepared for blood and frustration.
The good bits. It arrived really quickly and now that it up, it looks decent. It is really cheap and you get what you pay for.
Just don't leave it anywhere that might experience a stiff breeze, or it'll be gone.
Would I buy it again...maybe, but I'd put it together with rivets.
8 giugno 2026
Risposta di Tjhughes
Denver ,
We appreciate you taking the time to share such a detailed and honest review of your experience with our shed.
We are truly sorry to hear about the significant challenges you faced during assembly, particularly regarding the time investment, the perceived flimsiness, and the issue with the thin sheet metal and provided gloves.
We understand how frustrating it must have been to encounter these difficulties, especially for someone with your DIY experience.
We are glad to hear that despite the challenges, the shed arrived quickly and that you find its appearance decent now that it's assembled.
Your feedback about the need for rivets and the shed's stability in windy conditions is invaluable to us.
We are constantly working to improve our products and the assembly experience, and your insights will be carefully considered as we review our design and component choices.
We are committed to ensuring our customers have a more positive experience in the future.
Warm regards
T J Hughes Customer Service Team
The delivery men was very rude because…
The delivery men was very rude because the open wardrobe didn't fit in my flat,I ordered a couple of weeks ago,they said they came all the way from Wales and no one else in the area has ordered anything,I can't understand why TJ Hughes would send delivery men out from Wales just to deliver a wardrobe,their attitude was disgusting,they didn't let me know that were going to be late either and they turned up later than the time they told me in the text message,I don't have a tape measure and was shocked at how rude they were,there is a TJ Hughes store in Maidstone so I don't know why they are sending delivery men out front Wales and I find it hard to believe that no one else in Thanet has ordered from the TJ Hughes website,it puts me off ordering from TJ Hughes,I have stuff going on in my life and I can't be doing with rude delivery men, I'm sure loads of people have ordered stuff that don't fit in their homes,if they don't like it they shouldn't be delivery men,their attitude was disgusting,not letting me know they were going to be late made me angry too,they should be sacked from their jobs with their attitude,they also lied on the receipt saying my order was cancelled saying I thought it was flat packed and saying I was going to attack,they were very rude to me and all I said was" I didn't know it wasn't going to fit",they should be sacked with that attitude and it's unprofessional to lie on a receipt about why the order was cancelled too
22 giugno 2026
Non scritta su invito
Risposta di Tjhughes
Sarah Body.,
We are truly sorry to hear about the extremely negative experience you had with our delivery service. The behavior you described from the delivery team is completely unacceptable and does not reflect the high standards we expect. We are very concerned to learn about the rudeness, the late arrival without notification, and especially the inaccurate and unprofessional comments written on the receipt. We are immediately investigating this incident thoroughly with our delivery partners to understand why this occurred and to prevent such situations from happening again. We appreciate you bringing this to our attention.
Risposta di Tjhughes
Elaine
We are so pleased to hear that your item was delivered on time and that it works great for you!
We appreciate your very positive feedback.
Kind regards
T J Hughes Customer Service Team
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