Sam had the best customer care service , he was so understanding that we didnt know which phone to get and gave us a great deal. Customer service is not popular nowadays but Sam needs to be noticed fo... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... Leggi di più
L'azienda ha risposto
Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... Leggi di più
L'azienda ha risposto
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Hull (St Stephens)
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, Regno Unito
- 01482224260
4,9
Eccellente
245 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
What a lovely lady jasmine.
What a lovely lady jasmine.. she offered a good customer support y’all need to pay her more for that 🥰🤭
16 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hey Elizabeth, we're delighted Jasmine provided such great assistance and made your experience positive. Thank you for the 5 ⭐ review. -Maryalex
Jasmine is an absolute Gem
Jasmine is an absolute Gem
Iain too! Very lovely and helpful
16 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Love hearing this, Chisom 💫 It’s brilliant that Jasmine and Iain were such absolute stars and provided such top-tier support. Have a fantastic day ahead 🌈 -Arvind
Great service had problems with my home…
Great service had problems with my home broadband connection took tin my old one and have replaced it and even lower what I as paying, which is great plus helped with my phone account. I’m very pleased with the results. Guys were so helpful and polite.
14 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Lisa, it is fantastic that the team resolved your internet issues by providing a fresh hub and reducing your monthly costs, alongside managing your mobile billing. We are so glad our staff remained professional and kind while sorting everything out for you. -Kishan
Risposta di Three UK - 3Store Hull (St Stephens)
Thank you for taking the time to share this feedback, Lisa! It’s wonderful to hear that our team was able to support you. 😊 -Veronica
Quick service happy with services.
14 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Laila, we’re delighted you’re enjoying our efficient support and seamless connectivity. -Kishan
Very good service by natalie
13 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Thanks for sharing this feedback, Dave! Delighted to know you received great service from Natalie. 👍 -Veronica
Risposta di Three UK - 3Store Hull (St Stephens)
Joanna, it’s fantastic to hear your experience felt so smooth and enjoyable. Your kind words truly lift the team, and we’re glad the support left such a strong impression. -Manavata
Risposta di Three UK - 3Store Hull (St Stephens)
Thanks so much, Edward! We’re glad we could provide the clarity and support you were looking for, and appreciate you sharing your experience. -Suhaas
Great experience
Great experience. Experienced salesman. Genuine positive experience.
Sam in St Stephens
12 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Robert, we appreciate you sharing this. It’s great to hear Sam provided such knowledgeable and helpful service. 🤗 -Ayesha
Ebony was a pleasure to speak to and…
Ebony was a pleasure to speak to and really helped me with buying my phone 🥰
11 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Justyna! It’s wonderful that you had such a lovely chat. We're delighted Ebony could support you in choosing your brand-new device ✨ -Kishan
Got my new phone today I love…
Got my new phone today I love it..thankyou clare
9 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hey Lucy! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Clare for making it an awesome experience! -Kashish
Popped into store for assistance today…
Popped into store for assistance today , Sam was very very helpful and very professional. Excellent customer service , a credit to 3 uk store St Stephen’s
9 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Thank you, Dianne. We’re happy that Sam was very helpful and professional during your visit. We appreciate you taking the time to leave this review. -Ayesha
Great costumer care
6 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Asante, thank you for the 5⭐ review. Great to hear our team gave you such supportive care. -Kishan
Amazing Marc and Mark hellloed me with…
Amazing Marc and Mark hellloed me with everything
30 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Love hearing this, Shirley 💫 We’re delighted that Marc and Mark provided great support and got everything sorted just the way you needed. Here’s to great things ahead 💙 -Arvind
It was easy and convenient to get my…
It was easy and convenient to get my phone upgraded
28 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Sam, thank you so much for sharing this. We're thrilled to hear that you had such a smooth upgrade experience with our team. -Afaq
Ebony was very helpful today very…
Ebony was very helpful today very professional talked me through everything and give me choice for SIM only and family members would highly recommended ebony to anyone
28 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Thank you for sharing this wonderful feedback, Jayne! We’re delighted to hear that Ebony was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Had an issue with an old phone
Had an issue with an old phone
No problem at all fixed due to the amazing service I bought new phone anyway
Highly recommend this place
Far better service than I have ever had from EE
5stars
28 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Thanks for sharing this, Pete. We’re glad our team could sort out your old phone and that you chose a new one with us. Your recommendation means a lot. -Shivam
Your employe behaviour is very rude i…
Your employe behaviour is very rude i am very disappointed they said to me that i am fraud they use abuse language
27 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
We truly regret that your experience wasn’t what it should have been, Jony. Every customer deserves to feel valued, and your feedback helps us understand where we need to improve. Please know that we’re committed to ensuring our team provides the supportive and respectful service you expect. -Manavata
Iain was great and very helpful.
27 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Saw jasmine for a new phone excellent…
Saw jasmine for a new phone excellent and friendly service will definitely recommend
27 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hull (St Stephens)
Hey Charlotte, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.