Sam had the best customer care service , he was so understanding that we didnt know which phone to get and gave us a great deal. Customer service is not popular nowadays but Sam needs to be noticed fo... Leggi di più
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Sede
Cambia sedeUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... Leggi di più
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Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... Leggi di più
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Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Hull (St Stephens)
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, Regno Unito
- 01482224260
4,9
Eccellente
245 recensioni
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Le persone hanno visualizzato anche
Buying a pay as you go phoneI was not very confident about…
I was not very confident about purchasing / setting up a Smartphone. I needn't have worried. The Three store assistance, Sam, couldn't have been more helpful. He not only talked me through the process step by step but also set the phone up for me. Top notch service and less than a hour later I am able to write this review. Thanks again!
30 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Ian, we’re really pleased Sam was able to guide you through the purchase and setup of your new phone. It’s great to know you left feeling confident and ready to use it. -Ayesha
Same was really honest and professional…
Same was really honest and professional what a lovely man
29 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Christine, your shout‑out is WOW ✨ We're thrilled that Sam showed such stellar integrity and prompt expertise while looking after you 🌟 -Arvind
The man (Sam) fixed my phone when I…
The man (Sam) fixed my phone when I thought it was broken.
Great customer service will go to again.
29 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Garry. Thank you so much for taking the time to share this, as it is wonderful to hear that Sam was able to get everything sorted out and working perfectly for you. We really appreciate your feedback and look forward to welcoming you back in the future. -Shivam
Ebony was great and help me get…
Ebony was great and help me get everything I asked for.
26 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
That’s fantastic, Cody! We’re so glad Ebony was able to provide the support you needed. Thank you so much for the 5⭐ review! -Neha
Absolutely brilliant
Absolutely brilliant, very helpful amazing girls in the three store. Happy customer
26 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Deanna, thank you so much for the ⭐⭐⭐⭐⭐ love! We’re delighted to hear the our staff in store were so helpful and made your visit such a brilliant experience. -Ayesha
jasmine at three was amazing
jasmine at three was amazing. she was very friendly and made sure she did the absolute best for us. we are extremely happy
26 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Love hearing this, Emma 💫 Jasmine’s prompt care and stellar dedication clearly made a massive difference for you. Your lovely praise brings the biggest smiles to our team 🌻
Great staff
Great staff, always very helpful, would recommend every day of the week 👍
25 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Ian, thanks for taking the time to leave this. We’re glad the team made things easy for you, and we appreciate your 5 ⭐. -Suhaas
In store upgrade
Ebony was very helpful in my enquiry, offering great customer service and very knowledgeable in getting me the best deal
23 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Simon, we’re thrilled to hear this! 💙 Ebony made everything smooth and hassle-free by helping you get an amazing deal. Thanks for sharing your experience! -Neha
Risposta di Three UK - 3Store Hull (St Stephens)
Hi Capricorn, it’s great to hear Iain made such a positive impression with his support 😊 it’s always good to know our team is delivering a smooth and helpful experience. -Shivam
Ebony was very friendly
Ebony was very friendly, efficient, helpful and quick with helping me. Would recommend for anyone needing help.
23 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi there, it’s great to hear Ebony was able to support you quickly and make things easy with a smooth experience throughout. We really appreciate you recommending us. -Kishan
Jasmine in the three store in hull was…
Jasmine in the three store in hull was so helpful, sorted problems out within 5 minutes and saved me £40 a month, 5 star service
23 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Wow, Sarah! It feels incredible to know Jasmine at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
New cheaper contract
Walk into 3 hull store - st Stephens, Ebony - lady behind the desk, very helpful with questions and sorting out a great deal for new sim contract for me when I need to go abroad 🌟
23 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Lovely, Chris! We absolutely love hearing this. We’re so glad you received the best support from Ebony, and we can’t wait to welcome you back soon! 😉 -Kashish
Very informative
Very informative, very friendly. We were served by sam
22 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hey Claire, thank you for sharing this feedback! 😊 We’re thrilled that Sam gave you such a fantastic experience. -Veronica
Samuel was really pleasant and kind to…
Samuel was really pleasant and kind to me even though I am a complete techno phobe and I felt completely at ease with the whole process of buying my new phone
21 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Walking in unsure and walking out confident is exactly the experience we love creating. Samuel turned what could’ve felt overwhelming into a moment of clarity and comfort. We’re thrilled he made your new‑phone journey feel effortless. Thanks for choosing us and enjoy every moment with your new device, Beverley. -Ashifa
Friendly and helpful staff
Nat was friendly and helpful. She was able to get me set up with a new contract quickly and even managed to find me a slightly better deal than I’d planned to buy online. Thanks for your help :)
20 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Thank you, Harry! Great to know Nat made everything simple and helped you find an even better deal. -Suhaas
Iain at 3 st stephens Hull
Iain at 3 st stephens Hull, was amazing helped us alot, he is cheerful and made everything easy for us, really appreciate hia help today Thanks Three and thanks Iain
17 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Thank you for sharing this brilliant feedback, Amina! It's wonderful to hear how smoothly everything went and that Iain provided such excellent support throughout the process. -Afaq
Really fast and knowledgeable service
Really fast and knowledgeable service. I walked in having an idea of what I wanted and went away with that. I was not pushed to get extras on top and all possibilities to help me save money were looked into. Very friendly service. Mujahid was so nice and I will be back again when I am ready to sort out a new phone
17 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hey Donna, You've just made our day ✨ We’re delighted Mujahid guided you with clear, steady support, helped you land exactly what you had in mind, and explored the best value without adding extras. Looking forward to welcoming you back ✨ -Arvind
Absolutely amazing customer service…
Absolutely amazing customer service from Ebony
14 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hello Josh. We’re thrilled to hear you had a great experience with Ebony. Thank you for the review! -Afaq
So very helpful and patient
So very helpful and patient. Can't praise enough. Iain ass manager
14 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
This is what exceptional care looks like! Kudos to Iain for turning your visit into something special, and we’re delighted it brought you so much joy, Kay. -Ashifa
Ebony was fantastic with aid of Marc…
Ebony was fantastic with aid of Marc the store manager.
Very helpful and pleasant to deal with thank you so very much.
12 maggio 2026
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Risposta di Three UK - 3Store Hull (St Stephens)
Hi Ghulam, thanks so much for your kind words 😊 We’re really glad to hear Ebony, along with Marc, made your experience such a positive one. It’s great to know you found the team so helpful and pleasant to deal with. -Neha
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